Reviews (1,104)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing loyalty programs and automating the management of store credits and gift cards. They value its comprehensive features such as bulk uploads and balance adjustments, seamless Shopify integration, and user-friendly design. The customer support team is also praised for their responsiveness and effectiveness in resolving issues. Merchants appreciate the robust customization options that cater to various business needs.

August 23, 2017

Simple, elegant and most importantly - Money generating!
Ohh and yes, best support you can find.
They answer in a jiffy and extremely helpful.

Herstylereu
United Kingdom
3 months using the app
January 4, 2020

This app has helped me regain customers, that is priceless in my book. it is easy to use and very handy in a fix

secretsensations
United States
3 months using the app
Rise.ai replied January 16, 2020

Thank you for this awesome review - your success is our success 🙏

Good luck with your Store Credit and Rewards Program.

December 20, 2022

Love it, does a great job with Loyalty & Rewards, just what we needed for migrating from a previous system

Keepsake Quilting
United States
3 months using the app
Rise.ai replied December 21, 2022

We're so happy that you love our app and support! 🙌 Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers to success to you and your business!

August 27, 2016

Great customer service, responded quickly even on the weekend. I think it's a great concept, looks good on the site, and encourages more sales.

Merry Bath
United States
3 months using the app
Edited March 30, 2021

John at rise.ai was extremely helpful! He quickly got back to me with a very thorough explanation of how to resolve my issue. Love this app and highly recommend!

Sloane Ainsley
United States
3 months using the app
July 18, 2019

This app is intuitive and the customer support has been amazing thus far. I've been able to set egift subscriptions with no problem.

KOFF
United States
3 months using the app
Rise.ai replied July 21, 2019

Thank you for this positive review - we appreciate it! Our goal is to help merchants like you to maximize their growth potential - It's always nice when hard work is recognized 🙏

Keep up the good work with your Store Credit and Rewards Program!

June 2, 2021

Customer support helped me sort out an issue with the way my gift cards were presented and were great to work with

Sturdy By Design
United Kingdom
3 months using the app
Edited June 1, 2020

Very nice company, they do help out company that need help during this tough period! KUDOS to Sam that helped us out...

Very helpful and service given by Hila!

BigBrand Satay | 大牌沙爹
Singapore
3 months using the app
December 19, 2023

Very efficient application and, above all, very responsive and dedicated customer service.
Eddie helped me solve a complex problem with our shop and came up with something brilliant! We recommend this application for all sorts of things!
Thanks for all !

MOONA Underwear Switzerland
Switzerland
3 months using the app
Rise.ai replied February 20, 2024

Hi there,

This is such a fantastic feedback. Thank you! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you :)

September 22, 2022

Itay and the rest of the Rise team provide fantastic service. They really go above and beyond to make sure that you're satisfied and taken care of. Thanks, team!

Paseo Road
United States
3 months using the app
Rise.ai replied September 29, 2022

Hello there,

Thank you for your glowing review! We're glad to know that you're satisfied with the level of service we've provided. Please feel free to reach out should you need help with anything else!