Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its robust features including gift cards, loyalty programs, and store credit options. They appreciate its user-friendly interface, easy integration with Shopify, and customization capabilities. The app's rewards program is praised for its simplicity and effectiveness, and its ability to issue store credit instead of refunds is valued. Merchants also note an increase in sales and customer return rates. The customer service, particularly from Eddie, Pauline, and John, is frequently commended for exceptional support.

December 31, 2019

This app is really great - such a straightforward platform to use with tons of functionality.

So far all the services inside this app - store credit, loyalty rewards, gift cards, bulk - work seamless and easy to configure. One thing that we're still missing - no credit reminders email but they say it will go live soon. We'll wait and see.

The team is also great and very responsive.

Totally worth the investment!

Shine-C
United States
2 months using the app
Rise.ai replied January 16, 2020

Thank you for this awesome review - your success is our success 🙏

We are so happy you love our Store Credit and Rewards Program.

October 20, 2018

Used the app to add more than 1500 gift cards - and it went smooth! Support was also kind and fast - this app will serve you well.

Játéksziget.hu
Hungary
2 months using the app
Edited November 16, 2018

What a great app! It does everything we need it to!

Highly recommend it! Was recommended this app by a friend who was using it on his store. Very easy to set up and the guys at GiftWizard were quick with the help (thanks Ari and Ethan).

I set up the automated emails to send gift cards for big spenders and that has generated a couple of sales straight away.

All great so far!

superwonderbat
Israel
2 months using the app
January 14, 2021

Great way to send gift cards, that's a competitive advantage for sure! Very friendly and fast support, easy to integrate and translate the widgets. Now looking forward to increasing repeat customer purchases.

Stabil Posture
Sweden
2 months using the app
December 21, 2017

I have been doing a complex Shopify setup for a national food brand. They wanted to expand their bacon of the month services. And, allow customers to gift orders to third party recipients. We made over $10,000 in just a few weeks of using Gift Wizard.

Like any app, there are sometimes kinks to work out. Off all the third party apps I installed in Shopify, ONLY Gift Wizard called me when I had an issue. Ari really cares. The product is outstanding.

You can even send out cards (Example $10), to any subset of emails you desire. The cards only get transferred into Shopify when they are redeemed.

I have 20 years experience in ecommerce software development. By far the best app I installed for my client. It is going to make my client happy. GREAT JOB GIFT WIZARD? And, especially Ari. You rock.

If you want to sell online subscriptions, gift cards, or the ability to gift sales items to others, this is the app to us. They are also making it better all the time.

Tenderbelly
United States
2 months using the app
April 4, 2022

This app was very helpful in launching our gift card program. The support team was quick to respond to questions and helped sort out any difficulties I experienced.

carepay.social
Netherlands
2 months using the app
Rise.ai replied April 6, 2022

Thank you for your review! It's great to see that the Support Team was able to help you efficiently. Should you require further assistance in the future, do not hesitate to reach out!

Edited December 17, 2020

Since the installation, I had an experience that suggested I was not getting the best out of this app. Its been non-stop texting and vid calls by their Cs team and that has solved much of my issues and now we are set to launch this program. Kudos to the team behind Rise.ai to do what they do. This is by far the best Loyalty App. And I have tried the Top 5 and this ranks Top for features and CS response time, Thank you Rise.ai team.

Pasar Segar | The Fresh Market
Malaysia
2 months using the app
April 24, 2020

This is a great app for creating custom gift cards! The customer support is excellent too - quick to respond and super helpful.

Wyld Skincare
Canada
2 months using the app
Rise.ai replied April 28, 2020

Thank you so much for your great review ✨

Enjoy your Gift Card and Rewards Program - you're awesome.

August 16, 2016

Gift Wizard has solved all our gifting needs - fast, responsive, convenient, and super easy to use !

Booksactually Subscription
Singapore
2 months using the app
November 26, 2017

Ari's service is the best I have seen with any app, and his problem-solving skills are incredible. feels like i have another staff member on my team with him by email.

the product is great too as it helps capture those last-minute shoppers for the holidays, and i think it will have many uses throughout the entire year as well.

5/5, my experience so far has been awesome

Gravid Weighted Blanket
Canada
About 2 months using the app