Reviews (1,104)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing loyalty programs and automating the management of store credits and gift cards. They value its comprehensive features such as bulk uploads and balance adjustments, seamless Shopify integration, and user-friendly design. The customer support team is also praised for their responsiveness and effectiveness in resolving issues. Merchants appreciate the robust customization options that cater to various business needs.
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We've been using Rise for our Shopify POS customers, and now that we've launched our e-com store, too, we've added the widget there to promote earning rewards across all our channels. The folks at Rise are always quick to help out with technical issues and we can't wait to see the results.
Great app! Supportive and helpful staff to set the app up and whenever I had a question
This app works as promised and offers a Store Credit solution. The support we received was quick, friendly and super efficient.
Thank you for this positive review - we appreciate it! Our goal is to help merchants like you to maximize their growth potential - It's always nice when hard work is recognized 🙏
Good luck with your Store Credit and Rewards Program!
Rise.ai has taken our virtual gift card experience to the next level! We're able to offer customizable experiences to our users in a lightweight, easy to manage way for the business. The virtual gift card has been such a big success for our various brands, we're looking forward to expanding into the store credit features that rise.ai offers.
You have summed up exactly what our goals are for our customers :) Thank you for taking the time to write a review and for sharing your success with our gift card program! Looking forward to seeing more great results with the loyalty/store credit program.
Let us know if there's anything else we can help with!
It took me last than 1 hour to enable Gift Cards in my store - it was a big deal for me!
Then, I've discovered that I could also issue store credits when I try to incentivize people to buy or when I have a refund request.
And then I've learned that I could actually automate emails and use the same app for the abandoned cart recovery.
I'm killing it now thanks to this app!
Thank you for this awesome review and welcome aborad - your success is our success 🙏
Good luck with your Store Credit and Rewards Program.
The features and process of this app could be made more clear / explicit, but after a few back and forth communications with Ari (and Mark), who were both helpful and easy to reach, I find it to be very good and easy to use. Strongly recommend!
The customer service with this app is fantastic. I have a had a couple unique issues with installing and using the app properly and the entire Rise team has been very helpful and great on following up.
Hi there,
This is such fantastic feedback. Thank you! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you :)
Incredible customer service. Running CartHook for checkouts and Rise was able to migrate my native Shopify gift cards in a matter of hours during the weekend - great tech, even better CX team.
Big shoutout to Hila for helping us get set up correctly.
Thank you for your great review. You are also incredible ✨
Good luck with your Store Credit Rewards Program.
I used this app. It is easy to use and user-friendly. Support is good but a bit slow but I will recommend this app.
Thank you so much for the review, and good luck with your new store credit platform.
This app is really great - such a straightforward platform to use with tons of functionality.
So far all the services inside this app - store credit, loyalty rewards, gift cards, bulk - work seamless and easy to configure. One thing that we're still missing - no credit reminders email but they say it will go live soon. We'll wait and see.
The team is also great and very responsive.
Totally worth the investment!
Thank you for this awesome review - your success is our success 🙏
We are so happy you love our Store Credit and Rewards Program.