Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its robust features including gift cards, loyalty programs, and store credit options. They appreciate its user-friendly interface, easy integration with Shopify, and customization capabilities. The app's rewards program is praised for its simplicity and effectiveness, and its ability to issue store credit instead of refunds is valued. Merchants also note an increase in sales and customer return rates. The customer service, particularly from Eddie, Pauline, and John, is frequently commended for exceptional support.

May 8, 2018

Great support! Good looking app!

Superkrauts
United States
About 2 months using the app
October 15, 2018

Ari and the team have been brilliant at helping me get this set up as I needed some customisation for the app to work with product that I sell. So far it is working well, really easy to use their app and looks great on the website.

The Indytute
United Kingdom
About 2 months using the app
July 22, 2021

Easy to use, and very helpful.
My store getting more orders since I add it to my store.
Very fast and friendly customer service.

latira tiramisu
United Arab Emirates
About 2 months using the app
Edited June 19, 2020

We are using this app for brick and mortar and online - rewards, gift cards and store credit. The online functionality on Shopify with gift cards is much improved now that we are using Rise. After one support call - (Ari assisted me) I am very impressed! Thank you for the help and for the great app.

SF Siren
United States
About 2 months using the app
May 5, 2020

Rise.ai has been wonderful for us. Imported all our gift cards in a matter of a few hours, when compared to the alternative it has literally saved me days worth of work. Thank you guys!

Olive Ave Boutique
United States
About 2 months using the app
April 8, 2020

It's a fantastic app. Super easy to use. All the functionality I was looking for. I did have a slight issue with implementation on our site, but received brilliant support to resolve the issues. Highly recommended.

Wild Nutrition
United Kingdom
About 2 months using the app
February 29, 2016

Superb app. Your store is missing out if you don't have it. Thank you GiftWizard!!

Decorluxeuk
Canada
About 2 months using the app
November 5, 2020

On my hunt for the right loyalty and gift card program, there were two key things I was looking for:
1. Simple customer interface 2. Simple business set up
‘Simple’ it certainly is, yet Rise is also sophisticated. You can completely customize how, when, and why you reward your customers, you can send reminders for unused credit, you can activate a referrals program, and you can also issue a credit instead of refunds. The results? So far, they’ve been great! The loyalty perks I’ve set up are so good that it makes me want to buy my own products!
The video tutorials and customer support team have also been helpful. Highly recommend.

Qstomize.com
United States
About 2 months using the app
Rise.ai replied November 8, 2020

Thank you very much for this 5-stars review 🙏

Enjoy your Gift Card and Loyalty Program, we're always here to help.

Edited December 19, 2016

Ari offers an incredible support and he is the reason why we chose gift wizard. We needed a feature which would allow us to add our own pictures and they made it possible within 5 days. Furthermore, our free trial was about to end and the feature we requested was not ready yet. They extended our free trial and after two days the feature was there. On top of this they even allowed us to enter a pre-defined message as a template for users who struggle to write something when they want to send a gift.

The feature itself is close to being perfect. I have offered some suggestions that would further improve Gift Wizard. They told me they will be working on them.

If you need a gift plugin look now further than Gift Wizard. Thanks Ari once again.

Solaborate Hello
United States
About 2 months using the app
April 19, 2019

The cost of the app initially gave me pause but it is well worth it! The digital gift cards are beautiful and easy to create and the app provides so many options for small businesses to grow. I definitely recommend downloading.

Oyana, LLC
United States
About 2 months using the app
Rise.ai replied April 21, 2019

Thank you so much for your awesome review! Enjoy your Store Credit and Rewards Program! 🙏