Rise.ai: Gift Cards & Loyalty , 1,069 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its robust features including gift cards, loyalty programs, and store credit options. They appreciate its user-friendly interface, easy integration with Shopify, and customization capabilities. The app's rewards program is praised for its simplicity and effectiveness, and its ability to issue store credit instead of refunds is valued. Merchants also note an increase in sales and customer return rates. The customer service, particularly from Eddie, Pauline, and John, is frequently commended for exceptional support.
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Really good customer support. New instagram feature of gift cards on the profile during COVID19 is also great. Nice integrations
Subscribe feature is available now! There is no unsubscribe option allowing customers to opt out of email notifications from the app. I've been on chat time and time again to figure out options and the assistance is awful and leads to no options. Avoid this app if you don't want to deal with angry customers that can't unsubscribe. Hopefully I can find a better option. The headache with a large customer count is not worth the store credit function.
Thank you for this awesome review and welcome aborad - your success is our success 🙏
Good luck with your Store Credit and Rewards Program.
Love this app! If you are looking for reward solutions and gift cards, look no further. At Tree Card, we are using this software a little bit outside the box and their support team has been really wonderful about helping this work for us. Support has been wonderful! Highly recommend this app. Thanks to Rise.ai for your excellent work.
We migrated to Shopify and needed a quick bulk-add of gift cards which was our sole reason for the app, however we now launched a loyalty rewards program with an upcoming membership program to use with and we are super thrilled how the app is working. I would recommend the videos and help docs as they were super helpful, but in addition to that their support (esp. Pauline) was AMAZING!
Really cool app that adds some great features to our store, especially the bulk gift cards. Will definitely be able to expand what kinds of sale and promotions we will be able to execute along with establishing a rewards program. Customer Service is really helpful - special shout out to Mark! Thank you!
Thank you so much for this review! 🙏
We're so happy you love it. Enjoy your Gift Card and Rewards Program - you're awesome 😊
Amazing app and amazing service! It's not cheaper but it is very well done! Also the assistance is very efficent.
Hello!
Thank you for the amazing review and for acknowledging our Support Team's efficient customer service!
Your feedback is very much appreciated! :)
I used this app to send out 260 gift cards via email for a corporate rewards dinner. The customer support I received was out of this world. I only had two days to turn this project around before the dinner. Ari was so responsive and helpful through the whole process and our client received exactly what they were looking for! Cheers!
Our store has been using this app for a month now. I think most of the shop owners are concerning about whether this app works. Alright, IT DOES WORK, and we have increased our sales by 16% in just one month. So far the feedback is very good on "account creation reward" and "cashback reward". We are waiting to see more positive feedback on "referral reward". In conclusion, this app is worth the money that we paid for it. The support is efficient too.
Thank you for this great review - we appreciate it!
Our goal here in Rise is to help merchants like you to maximize their growth potential - It's always nice when hard work is recognized 🙏
Keep up the good work with your Store Credit and Rewards Program
Easy to install. Ran into some minor add to cart issues, but was able to contact the team and quickly resolve the issue. Much appreciated!!
I must admit I am not a tech/app savy person but Roy was amazing in helping me sort everything out. I will highly recommend app! It looks really good and it is exactly what were looking to add to our website.
Thank you for this awesome review.
Our goal is to help merchants like you to maximize their growth potential - It's always nice when hard work is recognized 🙏