Rise.ai: Gift Cards & Loyalty , 1,069 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its robust features including gift cards, loyalty programs, and store credit options. They appreciate its user-friendly interface, easy integration with Shopify, and customization capabilities. The app's rewards program is praised for its simplicity and effectiveness, and its ability to issue store credit instead of refunds is valued. Merchants also note an increase in sales and customer return rates. The customer service, particularly from Eddie, Pauline, and John, is frequently commended for exceptional support.
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Thank you, Ari, for all your assistance. You're appreciated more than you know! We're just starting this app, but it's going to be a boon to our customers and in turn, our business!
Rise.ai is a very easy platform to maneuver through and their customer service has been fantastic. Shout out to Pauline for all of the wonderful help. Highly recommend!
Hi A-ZDarts,
You made our day with your trust in our app and your awesome review! We are delighted to know that you are satisfied with our support!
Should you need help with anything, please do not hesitate to reach out. Cheers!
An excellent app. Maybe plans are limited for the beginners, but it is worth to try. Maybe the free trial should be a little longer but this app gives you more options than Shopify $79 plan. I have just started to use it and it's incredible how easy is to work with.
This app does what it says on the tin and has a great support team on hand to help. I would recommend
Review for gift card features only - This app from what I have seen is the best solution for gift cards on Shopify. Ability for customer to send directly to recipient (instead of sending to themselves) at checkout is key, and for some insane reason missing from Shopify.
Some nice advanced features, particularly the ability to schedule the send date of the card, which is fantastic.
And support was great! I had an issue with my POS / web API deleting the gift card and their support team hung with me for weeks trying to help figure it out. Highly recommend this app, especially after looking at some of the alternatives.
Hi there,
Thank you for the wonderful review of our gift card program.
We are glad to hear that our app provides the gift card solution you were looking for and that our support team helped with resolving your issue.
If there's anything else we can assist with, please let us know.
I have it a issue with my billing and they solve the problem very fast, I appreciate the fast response and help, I truly recommend this app and also for the great customer service.
Lucian
Thank you so much for this great review. We all really appreciate it 🙌
This an easy to implement app with pre-written work flows which makes it super easy to implement complex workflows.
Whats stood out for us was prompt and helpful response by Nadav. Very professional!
Thank you for the review and for recommending our app :)
Good luck with your Gift Cards and Rewards Program ✊
This app has amazing features, and even better customer service. If you are looking for an app to handle your loyalty program, and store credit for exchanges look no further! They are incredibly responsive and helpful.
Thank you for this amazing feedback!
We are delighted to know that you are loving the app and that you received immediate assistance from our Support Team.
Should you need help with anything, please do not hesitate to reach out. Cheers!
The app is wonderful. We had a tiny issue setting up the code with our theme, but the support team was responsive and fixed the issue.
We like the fact we can do more than just offer Gift Cards. People can actually shop for their gift and leave the opportunity for their recipient the ability to change size, color or even select a completely different item.
It took a bit of time to get it as customized as we wanted/needed it but Ari and team were quick to respond, hop on the phone and jump in and fix problems. So far, it has been a much better experience for our customers than the native Shopify gift cards.