Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its robust features including gift cards, loyalty programs, and store credit options. They appreciate its user-friendly interface, easy integration with Shopify, and customization capabilities. The app's rewards program is praised for its simplicity and effectiveness, and its ability to issue store credit instead of refunds is valued. Merchants also note an increase in sales and customer return rates. The customer service, particularly from Eddie, Pauline, and John, is frequently commended for exceptional support.

December 1, 2019

The app seems to work great and does what I wanted (lets you offer gift cards) plus more. I'm thinking about also making a loyalty program.

FLUX (FluxHub)
Canada
About 1 month using the app
Rise.ai replied December 3, 2019

Thank you so much for this review! 🙏

We're so happy you love it. Enjoy your Gift Card and Rewards Program - you're awesome 😊

November 9, 2021

Perfect app!!
I needed this type of app to boost our AOV and to give added value to our customers, the gift card and loyalty program features did the job.
Integration is simple and their tech support is quick to help when needed.
Highly recommended!

Paperwallet
United States
About 1 month using the app
Rise.ai replied November 14, 2021

Hi there, we are very pleased that our gift card and loyalty features have ticked all the boxes for you - thank you for the review! As always, we are available to answer any questions.

September 7, 2020

This is my first week using Rise and they have been very helpful and quick to respond to my questions. I look forward to a continued working relationship with Rise!

Seville's Pet Boutique
United States
About 1 month using the app
January 27, 2022

The app itself is very easy to implement. The set-up of the various types of emails and programs is not hard, but not totally easy either. It takes time but the end result is very good. Where this group excels is the customer service. When I do have a question or don't know how to do something, I just send a chat and they are quick to respond. They are extremely helpful and thorough. I enjoy working with them!

RoC® Skincare
United States
About 2 years using the app
Rise.ai replied March 29, 2022

Hi there,

Thank you for your awesome review! Your feedback is very much appreciated. Our team is motivated by these wonderful comments and we promise to keep working day by day to perfect the app for merchants like you. Cheers!

February 4, 2016

These people and the APP are amazing. Their support is on target and helpful in every way. On top of all of that they made it possible for our humanitarian aid program to schools work perfectly.

THANK YOU! THANK YOU!
Worth Every Penny!

Mealsforme
United States
About 1 month using the app
July 12, 2018

Awesome app and great service by a team member. I had some confusion and it was rectified instantly :D will recommend to friends

Wheniwant
Australia
About 1 month using the app
March 9, 2020

We have very helpful and quick help from the dev team when setting up the product. Easy setup and integration. Thanks guys!

Pineapple
United Kingdom
About 1 month using the app
December 7, 2017

Got a reply to my support request at the speed of light. Pro & efficient, great app !

Density Blanket
France
About 1 month using the app
November 14, 2019

Installed this app for their store credit features and it has integrated very well into our store. Nadav was very helpful with setup and quickly responded to any questions I might have had.

Ultimate Autographs
United States
About 2 years using the app
Rise.ai replied November 20, 2019

Thank you for this awesome review - your success is our success 🙏

Good luck with your Store Credit and Gift Cards Program!

September 28, 2019

So far so good!! in about 20 mins I was set up and sold my first gift card. A much better price than having to upgrade my Shopify account. Thank you very much

T&T Tackle
United States
About 1 month using the app
Rise.ai replied October 13, 2019

October 13, 2019
Thank you for the review and for recommending our app :)
Good luck with your new Store Credit Program ✊