Rise.ai: Gift Cards & Loyalty , 1,070 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its robust features including gift cards, loyalty programs, and store credit options. They appreciate its user-friendly interface, easy integration with Shopify, and customization capabilities. The app's rewards program is praised for its simplicity and effectiveness, and its ability to issue store credit instead of refunds is valued. Merchants also note an increase in sales and customer return rates. The customer service, particularly from Eddie, Pauline, and John, is frequently commended for exceptional support.
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Seems like the best loyalty app I've used. Great app with a ton of useful functionality - loyalty, gift cards, rewards, store credit and more.
Loaded quick. launched in a few minutes. Support is great and they fixed a problem for me quickly. I am happy with them.
Thank you so much for your awesome review, and thanks for recommending our app :) 🙏
We have a complicated workflow where customers receive a bonus on top of their 5% rewards if they hit certain thresholds. This caused a glitch in how rise handled the rewards and sometimes gave customers double rewards. After some back and forth with Rise which took a while they have mostly fixed this and have also compensated us for the customers who received and redeemed more than they should have. The app does not give you great reporting to be able to monitor this situation or view pending rewards and as such it took me a while to catch this error. If they fix reporting and we confirm this app is working properly I will raise my review again.
O aplicativo cumpre tudo o que promete, possui interface amigável e fácil de usar. O atendimento do suporte é excelente.
Hi Nordweg,
Thank you so much for the positive review! We are super happy to hear you are having such a great experience with our team and app. Please let us know if there is anything else we can assist with!
Installed this app way back on one of my stores.
I'm so glad they reached out and told me about their new Gift Card feature!
Finally, a way for my clients to send out gift cards directly to recipients!
Can't believe it hasn't been done before! Way to answer a real need guys.
And adding app sell options to the Gift Card email is an amazing new touch
I'M LOVING IT!
4 starts only because the customer doesn't have the freedom to choose the amount of $ to gift. The gift card value is pre-set by the store owner. Overall, the app has worked fine for my store and the support team member, Ari, has been of great help when I've had questions! :)
I've been bouncing around between different gift card apps, and it finally seems like I've found what I was looking for! Has so many options and the support is great!
Highly recommended!
Our team has spent months looking for the best rewards and gift card app for Shopify. Gift Wizard is the most comprehensive solution if you're looking to provide your customers with a simple and robust loyalty program.
They provide merchants with the best support and make their app as user-friendly and as functional as possible! The team has been really helpful, informing us of updates and new features. Keep up the good work!
What an awesome review, thank you so much for this great review!
Keep up the good work - we glad you like using our loyalty program :)
Giftwizard has been a great addition to our store. Their bulk gift card creator is awesome. We used it to migrate our old gift cards into our brand new Shopify store (keeping the original gift card codes and balance!). We're now going to use it for our next sales campaign.
Plus, Giftwizard's support team has made integrating all their features very easy. They have been very responsive to our questions, too. I'd highly recommend!
From the start to finish, my success manager got everything covered, the installation was flawless and he went above and beyond to fulfill our companys' needs. Great customer service and app, would definitely recommend it!
The customer service is excellent. Really fast response time. Eddie did a fantastic job helping with a minor issue I was having.
Thank you for taking the time to write a review and for giving Pauline a shout-out! Please let us know if you have any other questions we can help with :)