Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its robust features including gift cards, loyalty programs, and store credit options. They appreciate its user-friendly interface, easy integration with Shopify, and customization capabilities. The app's rewards program is praised for its simplicity and effectiveness, and its ability to issue store credit instead of refunds is valued. Merchants also note an increase in sales and customer return rates. The customer service, particularly from Eddie, Pauline, and John, is frequently commended for exceptional support.

May 23, 2020

We are just getting started with Rise and understanding its full potential for our business, the quick response and support from the team is exceptional so far :)

Maui Kuʻia Estate Chocolate
United States
26 days using the app
Rise.ai replied May 26, 2020

Thank you for your 5-stars review. Our support team is always here to help ✨

Good luck with your Store Credit and Rewards Program.

September 7, 2016

We love working with Giftwizard! Although we've ran into quite a few bugs throughout our time with them, they are ALWAYS quick to respond and ALWAYS looking for ways to improve. A good percentage of our consumers are gifting, so it is very important to our brand that the gifting process is as easy and user friendly as possible. Giftwizard is definitely making moves in the right direction.

Enrou
United States
Over 1 year using the app
April 23, 2020

The developers at Rise are very helpful, it's a great app, and they really want to work with you. So thoroughly recommend it, and if you need help or some customisation talk to them because they are really willing to try to help.

Kahuku Natural
New Zealand
25 days using the app
Rise.ai replied April 28, 2020

Thank you so much for this great review. We all really appreciate it 🙌

February 8, 2016

Wow! Unbelievably fast and helpful support! Made changes for me with no problem at all. LOVE!

Rosesteacupstest
United States
24 days using the app
Edited May 8, 2020

I'm just starting with this app and so far so good. it is easy to install, it looks great and the support was quick and efficient. Thank you.
I have been using the app for a few weeks now and it is perfect for my need.

Blue Boheme
United States
24 days using the app
Rise.ai replied April 17, 2020

Thank you so much for this great review - you're truly awesome 😊

December 10, 2017

You must get this app for your store! Looks absolutely professional on my site. Simply amazing support by Ari. He goes above and beyond to ensure your are satisfied with their service. Had a bit of confusion at first, but Ari immediately resolved the issue.
Thanks for such a wonderful app and fantastic customer service.
You rock Ari! Keep up the great work.

Back Porch Talkin Country Exchange
United States
24 days using the app
September 27, 2017

Ari was amazing during my tutorial for the app! I sent a email and within 10 minutes, we were chatting. I can't wait to upload this app for my customers!

Pardonmyfro
United States
24 days using the app
October 21, 2019

The app is very effective and works as expected. Support has been just as great and very responsive. It has generated me quite a few new customers using the workflow feature. Store credit and loyalty services are also great. It gives customers a reason to open accounts, increase cart value and come back to the store because they know that they're going to get real money in return.

Last but not least - the gift card service is awesome and adds a level of professionalism to my website.

Would highly recommend.
--

Mama India
United States
23 days using the app
Rise.ai replied November 3, 2019

Thank you for this awesome review - your success is our success 🙏

Good luck with your Store Credit and Gift Cards Program!

November 18, 2021

Has a ton of great functionality, I love the quick / fast live chat customer support as well (shoutout to John for being helpful)

West Major
United States
23 days using the app
Rise.ai replied November 21, 2021

Appreciate the review! We're glad John was helpful. Please reach out to us if there's anything else we can assist with.

Have a great day

December 13, 2019

Great addition to my store! Excited to be able to offer loyalty rewards and gift cards to to my customers.

Afronomical Ways
United States
23 days using the app
Rise.ai replied December 16, 2019

Thank you for this awesome review - your success is our success 🙏

Good luck with your Store Credit and Rewards Program.