Reviews (88)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting online gifting experiences, noting its ability to increase average order values through personalized options like greeting cards and sweets. Features such as customizable e-gift messages, video cards, and scheduled deliveries are praised for their ease of use and seamless integration. Merchants also appreciate the reliable performance, excellent customer support, and the app's quick return on investment by driving additional sales.

November 4, 2025

Tech Support was really helpfull and fast.

Dermavitality
United States
About 2 years using the app
December 23, 2025

I received very fast and helpful service.

Serrano Markt
Türkiye
3 days using the app
November 21, 2025

Helpful support and the app works great!

Great Clubs
United States
3 days using the app
Edited October 17, 2024

This has been a fantastic and reliable app and I've received over 4K in orders in a short time through the app, so very happy!
Also super easy to navigate and install

helenloveday
United Kingdom
About 2 years using the app
September 11, 2024

We recently integrated the Gift Lab app into our online store, and it has been a game-changer for our business! This app has significantly improved our user experience by allowing customers to easily add personalized touches to their orders, such as greeting cards, sweets, and various other add-ons. The seamless integration and user-friendly interface have made it incredibly simple for our customers to enhance their gifts with just a few clicks.

Since implementing Gift Lab, we've noticed a remarkable increase in our average order value (AOV). The app's intuitive suggestions encourage customers to explore additional options, making their gifting experience more memorable and personal. It's been a win-win for both our customers and our business!

The support team at Gift Lab has also been fantastic, offering prompt assistance and valuable insights to help us make the most of the app's features. Overall, we couldn't be happier with the impact Gift Lab has had on our store, and we highly recommend it to any business looking to elevate its online gifting experience.

Lemonade
India
7 months using the app
November 20, 2023

Gift Lab has been great for our small business. We specialize in gift boxes and many customers enjoy being able to write a custom note and schedule the delivery. It is a very intuitive interface. Highly recommend.

Here I Am Box
United States
11 months using the app
February 28, 2023

Great customer service and they customized the settings for me as I needed. The style matches my theme when I change it too.

The Giving Girl
United States
8 months using the app
October 19, 2023

Amazing support with Sid!!!! Love the tool and personnalised support

Kidstorie
France
7 months using the app
December 26, 2023

The team was very helpful in making a theme modification. We appreciate it!

Ed's Plant Shop
United States
6 months using the app
February 20, 2024

Great app, great service! I highly recommend it!*****

Kdeco.ro - Trandafiri Criogenati Nemuritori
Romania
5 months using the app