GLab: Gift Wrap & Gift Message

GLab: Gift Wrap & Gift Message

Reviews (113)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to add personalized gift messages and schedule deliveries, enhancing the shopping experience especially for last-minute shoppers. It also supports upselling by prompting customers to add extra gift-related products and integrates with platforms like Klaviyo for customized messaging. The app is praised for its user-friendly and intuitive features, including a pop-up design that simplifies the selection of gifting options. Exceptional customer support is frequently highlighted, noted for being responsive and proactive with live chat and video call assistance, and offering customization to meet specific merchant needs.

September 11, 2024

We recently integrated the Gift Lab app into our online store, and it has been a game-changer for our business! This app has significantly improved our user experience by allowing customers to easily add personalized touches to their orders, such as greeting cards, sweets, and various other add-ons. The seamless integration and user-friendly interface have made it incredibly simple for our customers to enhance their gifts with just a few clicks.

Since implementing Gift Lab, we've noticed a remarkable increase in our average order value (AOV). The app's intuitive suggestions encourage customers to explore additional options, making their gifting experience more memorable and personal. It's been a win-win for both our customers and our business!

The support team at Gift Lab has also been fantastic, offering prompt assistance and valuable insights to help us make the most of the app's features. Overall, we couldn't be happier with the impact Gift Lab has had on our store, and we highly recommend it to any business looking to elevate its online gifting experience.

Lemonade
India
7 months using the app
June 18, 2024

Exactly the app we needed and were struggling to find. Support is fast and helpful too. Thanks

Little Mouse Baby Clothing and Gifts Ltd
United Kingdom
25 days using the app
May 9, 2024

Very helpful support. The team really helps you to set up the app in your website. Thanks a lot

1Bis Rue des Merveilles
France
20 days using the app
May 2, 2024

Customer support is excellent. Amit was able to quickly help me with a few customizations to the pop-up. I'm very excited to be able to provide my customers with the option to send a gift message letting the recipient know a special gift is on the way. It's such a great solution for last minute shoppers.

Wild Little Berry
United States
4 days using the app
April 21, 2024

Unfortunately it's not working. In my first order the app crashed and they couldn't fixed that.

3DPrintingLabDesigns
Greece
2 months using the app
Skai Lama replied June 3, 2024

Sorry that you had a bad experience. Would've loved to help you out and fix this if you gave us more than an hour. The app interacts with the custom themes of different stores, and sometimes it needs a tweak to make it work.

April 19, 2024

This guys know what they do! They helped us through their chat support very fast, to put the option in Check out as we like to have it. We can only recommend them! Easy and fast support, this is perfect, even if all is easy to set up :)

Aspegren-denmark.com
Denmark
About 23 hours using the app
June 20, 2024

A versão gratuita já atendeu as minhas necessidades. Recomendo!

marjoias.com.br
Brazil
3 months using the app
May 13, 2024

it's great! The support team always here to help me.

My little things
Slovenia
About 1 hour using the app
March 18, 2024

amazing

UnfoldSelf
India
15 minutes using the app
February 27, 2024

Thanks so much, quick response and easy fix!

helenloveday
United Kingdom
Over 1 year using the app