Reviews (311)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its extensive gifting features such as multi-address shipping, delivery scheduling, and personalized gift messages in a single order. It consolidates multiple functionalities like build-a-box and direct upsells, enhancing operational efficiency and boosting sales. The user-friendly interface and seamless Shopify integration are also praised. The support team is noted for their quick and effective assistance, including custom adjustments, contributing to a positive user experience.

December 4, 2020

Great app and amazing customer service! Tim and Zac helped clear out concerns and requests promptly! Totally saved our go-live day. Thank you!

Timezone Singapore
Singapore
11 months using the app
March 9, 2022

They really did think through every eventuality as far as configuration goes. Tim and his team have built a fantastic app that can do whatever you want it to!

Billies Pecans & More
United States
10 months using the app
December 2, 2020

GiftShip was very easy to set up and it adds great functionality for our gift basket website. We're using Pop-up add-ons, date picker, gift notes, and multi-ship. The best part is the responsiveness of their customer service. I got an immediate answer to my question (including a video).

The Greene Grape
United States
10 months using the app
November 18, 2020

This app is a game-changer for my gifting business. With corporate gifting now more important than ever having the 'send to multiple addresses' option makes life so much easier for the customer. The support is super fast and the site integration a breeze :) Love it!

The Heyday Club
Australia
10 months using the app
February 9, 2023

We are so happy we choose Giftship! After hours of searching for the right app to suit our website we are so glad we found these guys. The app has worked very well for our store and the customer support has been fantastic every time! Well worth the investment. Well done guys - can't wait to work with you as your business develops and grows.

Little Shop of Happiness
Australia
10 months using the app
Edited August 24, 2020

The team at Gift Ship never fails! The APP is amazing and whenever I need assistance doing something they respond quickly and are always helpful. I would rate them more than 5 stars if I could, they are awsome to work with!!!

Small Batch Brownies
United States
10 months using the app
August 12, 2020

This app had all the functionality I was looking for, plus the support is out of this world! I highly recommend this app.

Zenwadi LLC
United States
10 months using the app
November 22, 2023

Atención y servicio al cliente extraordinaria.
Me ayudaron al 100%. La app es un poco costosa ya con todo incluido y los upgrades que yo necesitaba, pero vale la pena.

Mantel y Servilleta
Mexico
9 months using the app
January 22, 2024

This app helps us to process orders efficiently! On top of that, their service is quick. For any businesses, this definitely a plus point.

The Bloom Box
Singapore
8 months using the app
April 30, 2018

We use a lot of apps but this one is perfectly suited to a gifting business. It is compatible with all of our apps. We have tested it. We use all features and it will save us thousands of dollars a year. I wish other apps could do the same. The autocomplete address function works well and corrects most errors in the addresses. I think this is the only app that will allow auto completion of addresses going to multiple locations. I think the app can go a bit further even!

Enduringroses
United States
10 months using the app