Reviews (311)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its extensive gifting features such as multi-address shipping, delivery scheduling, and personalized gift messages in a single order. It consolidates multiple functionalities like build-a-box and direct upsells, enhancing operational efficiency and boosting sales. The user-friendly interface and seamless Shopify integration are also praised. The support team is noted for their quick and effective assistance, including custom adjustments, contributing to a positive user experience.

August 12, 2020

This app had all the functionality I was looking for, plus the support is out of this world! I highly recommend this app.

Zenwadi LLC
United States
10 months using the app
April 30, 2018

We use a lot of apps but this one is perfectly suited to a gifting business. It is compatible with all of our apps. We have tested it. We use all features and it will save us thousands of dollars a year. I wish other apps could do the same. The autocomplete address function works well and corrects most errors in the addresses. I think this is the only app that will allow auto completion of addresses going to multiple locations. I think the app can go a bit further even!

Enduringroses
United States
10 months using the app
November 1, 2020

Great app, does exactly what’s required and more. Excellent value for money with loads of features we haven’t even tried yet but definitely will.

Lush Platters Melbourne
Australia
10 months using the app
March 25, 2018

Highly recommend this app if you need to ship multiple items to multiple locations. AppsByPix has been very responsive and helpful, as I needed a little help with setup. I very much recommend checking it out!

Gifthopper
United States
9 months using the app
Edited July 29, 2020

Once again, these guys came through to help us out of a sticky situation. Been using the app since Oct. and have not had any problems. Highly recommended.

FloridaOrange.com
United States
9 months using the app
Gist replied November 12, 2019

Thanks so much, it was great working with you getting everything set up!

February 2, 2023

We have been using Giftship for our multi-address shipments, upsells, variant options and now the bundle builder and are very satisfied that an app is capable of doing so much to make our process smooth for our customers. Additionally, the support team is fantastic. Every time we have a question or hit an issue (we are not tech savvy here so that's us!) the support team is helpful, kind and helps with a sense of urgency. All in all very happy with this app and the backend support!

Lavender and Pine Gifting
United States
9 months using the app
May 15, 2020

Support was extremely helpful and is customizing a few specific things for our shop! I am SO excited to have this app it is going to make a HUGE difference for customers. Best app ever!!

Brightbox
United States
9 months using the app
October 18, 2021

It has all of the features we were looking for! I had some set up issues due to third party site template, but their customer support was very quick to respond and solved my problem.

Sahm's Restaurant Group
United States
9 months using the app
December 2, 2020

Great functionality for product options, shipping to multiple addresses, custom date pickers and more. Easy to set up and really helpful support team to smooth out any initial problems. Definitely recommend.

Brown Bag Wines
Singapore
9 months using the app
April 27, 2021

I am super impressed with the customer support from the Giftship team!! I needed some help getting the app set up with my theme, and Tim Rokeby-Thomas jumped right in and took care of it and help with any other questions i had! He went above and beyond what was needed and so in such a timely fashion! THANK YOU!!!

Surturbans
United States
9 months using the app