Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its extensive gifting features, including multi-ship, product options, and bundling. It's praised for its user-friendly interface, seamless integration with Shopify, and the popular "build-a-box" feature. The ability to ship to multiple addresses from one order, offer upsells, and customize the gifting experience is appreciated. Support is described as responsive and helpful, assisting with customizations to suit business needs. The app is reliable and efficient in processing orders, often referred to as a "game-changer" for businesses.

January 31, 2023

Giftship is an awesome way to customize the gifting experience for your customers. The best part, the customer service is AMAZING! We highly recommend adding this app to your Shopify site.

Ferne Boutique
United States
8 months using the app
November 1, 2021

We recently changed to giftship from another app we had used for a number of years to help with better functionality for our shipping. We have previously used another app for our gift hamper service The Botanica Box. Having recently engaged another web designer for our latest business, Foliar (a florist) we were recommended to use Giftship for that. We were so impressed by the extra functionality included cut off times that could be set to our local time and Clearer entries for note card entry. We decided to also change this over to our gift hamper service. It was easy to set up, but I just needed help to remove sections of code that are not needed now. The response I received from support was incredible and they were able to resolve the issue immediately. I could not be happier with the app itself and the support as well

The Botanica Box
Australia
8 months using the app
March 16, 2023

I highly recommend Giftship! I was looking for a solution that provided gift message, gift wrap upsell, and multi-ship functionalities all in one, and Giftship delivered. Not only is their app great, but the customer service has been phenomenal. Their team has extremely prompt responses and go above and beyond to help. I've been very pleased with my experience with Giftship!

AdaRose
United States
8 months using the app
April 10, 2018

Zac and the whole GiftShip team have been amazing to work with in bringing what had to be this insanely complicated functionality to the Shopify community selling gifts.

The Pix Applications team is VERY responsive and easy to reach whenever there's a question on functionality or just to listen to potential improvements as the app evolves. VERY happy with our experience with the GiftShip App!

Billies Pecans More
United States
8 months using the app
March 11, 2021

So far, so good! This app was very easy to implement, and the settings are both thorough and clear. My store's theme was interacting with the multiple-address feature, but the Giftship team got back to me almost immediately, and had everything completely fixed within 24 hours.

Svaha Apparel
United States
8 months using the app
August 4, 2020

GiftShip app provided the features we needed: multi-address shipping, gift messages, delivery date picker etc. It has plenty of options to configure the look and feel of the cart and user experience. The best part is their support! Kevin promptly helped us with the tweaks and mods we asked for. Highly recommended!

Hickory Farms
Canada
7 months using the app
December 4, 2019

I have been very pleasantly surprised at the prompt attention I received from the good folks at Giftship when I had questions, as well as some specialized help making it so my customers can easily ship presents to more than one recipient. Big thanks to Giftship for taking the extra steps to make me (and my customers) very happy!

Plum Creek Wagyu
United States
7 months using the app
October 18, 2020

Gift ship saved me thousands of dollars. I had hired a web dev (name withheld) and all they wanted to do was customize, customize without a workflow. Things took months and basically just sank $. Gift ship customized a few things that made a world of difference in our UX. Definitely recommend them.

FOOD NOT FLOWERS
United States
7 months using the app
January 7, 2022

It's a one-stop-shop for many types of product upsells and order attributes. The help desk is impressive as well - very responsive and clear in helping us uncover some issues we were facing.

TASTE.online
United States
7 months using the app
July 23, 2022

This app has been great and fits our needs perfectly. The company that owns this app also has been very helpful in answering my questions and has helped assist in various requests. I am really looking forward to the new look of the box builder that comes out next month.

Pick Me Up
United States
7 months using the app