Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its multi-ship, product customization, and bundling features, which simplify gift orders and increase sales. The customer service is noted for its quick and effective problem-solving. Despite minor issues, the sentiment is generally positive.

October 1, 2018

Excellent app that suits our store needs perfectly. We offer to split shipping of products to multiple addresses mainly for our corporate and Giftship manages this effortlessly. Clients can easily add a gift message as well for each split delivery so it's ideal. Easy setup and the team behind this were extremely helpful when we ran into some minor issues with another app interfering. Thanks Pix Apps!

Mitchell and Son Wine Merchants
Ireland
7 months using the app
Edited October 19, 2020

Amazing customer support. Helped me to get the app to work for my store. Love it. Highly recommended for gift messages. So responsive and on it!

Seattle Chocolate Company
United States
7 months using the app
November 10, 2020

As the florist and gift store the delivery date feature is perfect. The customer service is fast, reliable and extremely helpful.

The Flower Crate
New Zealand
7 months using the app
September 24, 2020

Truly spectacular! Very easy to use and great customer support! Fantastic being able to offer a future delivery date to customers! Especially going into Xmas!

The Damson Collection
New Zealand
6 months using the app
May 27, 2020

Great service by Tim. Thank you appreciate it. Helped customise different parts of Gift Ship and assisted quickly.

98 Acres
Australia
6 months using the app
September 2, 2022

We have been using Gift Ship for over a year and they have recently added some custom work to our website using the Gift Ship APP. Their development team did an outstanding job - we were live in a few days

Bissinger's Handcrafted Chocolatier
United States
6 months using the app
June 27, 2020

Great app with very user friendly interface. It is not easy to make custom changes from your own css but the support team are lightening fast at replying and implementing changes. Brilliant app, brilliant customer service.

Surrey Cookie Co.
United Kingdom
6 months using the app
November 18, 2020

My website launches tomorrow morning and I decided to shoot my shot at e-mailing tech support. To my surprise, I got a immediate response. Tim helped me resolve the issue without having to wait in front of my computer for too long. Great service. Thanks so much Tim!

CHÉRIR
United States
6 months using the app
July 7, 2021

The customer service is beyond amazing. These guys have a pretty quick response time and even put together videos and tutorials to help walk you through and troubleshoot your issue. So grateful they're there to help this less-than-tech-savvy lady get over the bumps.

Kids' Cake Boxes, LLC
United States
6 months using the app
April 15, 2020

Struggled to set a few things up at the start due to the app having many options. However support was very fast and helpful in getting me up and running.

Wallace & Co
United Arab Emirates
6 months using the app