Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its multi-ship, product customization, and bundling features, which simplify gift orders and increase sales. The customer service is noted for its quick and effective problem-solving. Despite minor issues, the sentiment is generally positive.

March 16, 2023

I highly recommend Giftship! I was looking for a solution that provided gift message, gift wrap upsell, and multi-ship functionalities all in one, and Giftship delivered. Not only is their app great, but the customer service has been phenomenal. Their team has extremely prompt responses and go above and beyond to help. I've been very pleased with my experience with Giftship!

AdaRose
United States
8 months using the app
April 10, 2018

Zac and the whole GiftShip team have been amazing to work with in bringing what had to be this insanely complicated functionality to the Shopify community selling gifts.

The Pix Applications team is VERY responsive and easy to reach whenever there's a question on functionality or just to listen to potential improvements as the app evolves. VERY happy with our experience with the GiftShip App!

Billies Pecans More
United States
8 months using the app
March 11, 2021

So far, so good! This app was very easy to implement, and the settings are both thorough and clear. My store's theme was interacting with the multiple-address feature, but the Giftship team got back to me almost immediately, and had everything completely fixed within 24 hours.

Svaha Apparel
United States
8 months using the app
August 4, 2020

GiftShip app provided the features we needed: multi-address shipping, gift messages, delivery date picker etc. It has plenty of options to configure the look and feel of the cart and user experience. The best part is their support! Kevin promptly helped us with the tweaks and mods we asked for. Highly recommended!

Hickory Farms
Canada
7 months using the app
December 4, 2019

I have been very pleasantly surprised at the prompt attention I received from the good folks at Giftship when I had questions, as well as some specialized help making it so my customers can easily ship presents to more than one recipient. Big thanks to Giftship for taking the extra steps to make me (and my customers) very happy!

Plum Creek Wagyu
United States
7 months using the app
October 18, 2020

Gift ship saved me thousands of dollars. I had hired a web dev (name withheld) and all they wanted to do was customize, customize without a workflow. Things took months and basically just sank $. Gift ship customized a few things that made a world of difference in our UX. Definitely recommend them.

FOOD NOT FLOWERS
United States
7 months using the app
January 7, 2022

It's a one-stop-shop for many types of product upsells and order attributes. The help desk is impressive as well - very responsive and clear in helping us uncover some issues we were facing.

TASTE.online
United States
7 months using the app
July 23, 2022

This app has been great and fits our needs perfectly. The company that owns this app also has been very helpful in answering my questions and has helped assist in various requests. I am really looking forward to the new look of the box builder that comes out next month.

Pick Me Up
United States
7 months using the app
October 1, 2018

Excellent app that suits our store needs perfectly. We offer to split shipping of products to multiple addresses mainly for our corporate and Giftship manages this effortlessly. Clients can easily add a gift message as well for each split delivery so it's ideal. Easy setup and the team behind this were extremely helpful when we ran into some minor issues with another app interfering. Thanks Pix Apps!

Mitchell and Son Wine Merchants
Ireland
7 months using the app
Edited October 19, 2020

Amazing customer support. Helped me to get the app to work for my store. Love it. Highly recommended for gift messages. So responsive and on it!

Seattle Chocolate Company
United States
7 months using the app