Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its multi-ship, product customization, and bundling features, which simplify gift orders and increase sales. The customer service is noted for its quick and effective problem-solving. Despite minor issues, the sentiment is generally positive.

January 18, 2021

Great App! 100% Recommend. Support team is awesome! Has provided consistent support that really made the setup easy.

Alberta Food Tours
Canada
About 1 month using the app
March 24, 2021

Great, app super easy to install and very clear instructions on their support pages for further customisation. If you sell any kinds of gifts this app is a must! Also great customer support via their email if needed.

Artisan Deli Market
United Kingdom
About 1 month using the app
November 16, 2017

We just installed this app, and were very impressed that the developer did all the heavy lifting...by correctly and immediately updating our theme. We are a brick and mortar with over 20 years experience, so we've gone through the ups and downs of e-commerce and apps. We've had terrible experiences, and then impressive experiences, such as with Pix and GiftShip. They are responsive, savvy and have created a great product that they support. They also made a few suggestions on how to optimize the app for our particular theme and shop. Thanks and we look forward to more apps from Pix.

Rembrandtzartandgifts
United States
About 1 month using the app
July 14, 2020

We use this app to allow our guests to ship gift baskets to multiple recipients from a single order. The app has really improved our business. The support has been excellent!

Kneaders Bakery & Cafe
United States
About 1 month using the app
Edited September 14, 2020

There are a lot of details to manage when opening a new store and the app options can feel overwhelming. I chose Giftship because it offers me and my customers time-saving solutions.

The multiple address feature will be a fan favorite for our customers allowing customers to ship items to multiple locations in a single order with a personal message for each shipment. How cool is that!!

Lunds & Byerlys Gifts
United States
About 1 month using the app
October 3, 2020

Great customer service and very customizable. We only use two of the many features available with the app and think its worth it!

SMALL PACKAGES
United States
About 1 month using the app
December 1, 2019

We love this app! Using GiftShip allows us to have future ship dates for our craft popcorn business. We can also allow our customers like businesses order and ship to multiple addresses. Works great for client gifts! The support staff is very friendly and responsive. Helped answer my questions quickly and were incredibly helpful! Get this app if you need to ship to multiple addresses, have future ship dates, or both!

Proper Popcorn
United States
About 1 month using the app
April 22, 2021

We had issues with conflicting apps being used in our order process via Shopify. Tim and Zac were fantastic at helping us resolve work together issues without having to sacrifice the quality of the checkout experience. So refreshing to have a support team with a "can do" attitude and NOT a "not our problem hire a developer" reflex.

California Avocados Direct
United States
About 1 month using the app
November 9, 2020

We just started with this app and customer service has been on point! They have helped us resolve custom issues really quick!

Aaron Chang
United States
About 1 month using the app
October 4, 2017

Tremendous service, went above and beyond typical support to help. This app is something that we've actually been looking for. Having the ability to purchase multiple items and have them shipped to different contacts is HUGE! Looking forward to seeing increased orders thanks to Giftship.

The Pound Cake Company
United States
About 1 month using the app