Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its extensive gifting features, including multi-ship, product options, and bundling. It's praised for its user-friendly interface, seamless integration with Shopify, and the popular "build-a-box" feature. The ability to ship to multiple addresses from one order, offer upsells, and customize the gifting experience is appreciated. Support is described as responsive and helpful, assisting with customizations to suit business needs. The app is reliable and efficient in processing orders, often referred to as a "game-changer" for businesses.

September 30, 2023

Working app and has very good support. Appreciate the devs. Thank you!

Liberty Orchards
United States
4 months using the app
August 22, 2023

Our experience with Gift Ship has been so good! The team has gone out of their way to offer support and training for our team as we learn to navigate the app. They are quick to respond and very helpful!

T H E W I L L O W S B O X & C O .
Canada
About 1 month using the app
June 22, 2023

Giftship is a great app that provides a wide range of valuable gifting features.
Notably, the support team has consistently gone above and beyond to assist us whenever we've faced compatibility problems with other applications. Their assistance has proven invaluable in resolving any hurdles we've encountered.

Bunny James Boxes
United States
Over 2 years using the app
May 16, 2023

Fantastic app and a great support team. Tom and Zac have worked tirelessly to customise the app to meet our business needs - even organising a zoom meeting at a moments notice to talk through functionality. Fantastic date picker and gift message options that means we’ve completely moved away from our legacy ‘cart notes’ model which presented its fair share of customer friction. Would highly recommend this app and team. Thanks again Tim and team.

Blondies Bakes
United Kingdom
13 days using the app
Edited May 19, 2023

This app saved us thousands in development costs. Works perfectly out of the box. Their customer service is also above and beyond stellar. Tim was so extremely helpful. We are really glad we found this app.

Box Moxy
United States
11 days using the app
November 18, 2017

I used to have their app Multiship and it was so good. I switched to Giftship for some additional options it offers beyond shipping to multiple addresses. This app is amazing, so many things in one. Not only is the app great but the support is top notch. They only communicate via email but they get back to you very quickly and theyre friendly and knowledgable. I cant say enough good things about them or their apps, they thought of everything.

Bottlemess
United States
Over 6 years using the app
August 3, 2022

Giftship recently made some updates that have been so helpful for my shop! I needed some extra support getting one feature installed and Tim was a HUGE help getting me set up. I've used their app for years now and am so pleased with the product and team.

Karma Kookies
United States
Over 5 years using the app
October 4, 2017

Giftship is a must if you run a gift focused business. They are the first of their kind because they also enable the customer to select to ship to multiple addresses! Finally! The app also allow you to have add ons such as gift messages, gift wrap, greeting cards etc at checkout as well as upsells. They worked with me to customize specific features that I needed for my store and have been very responsive throughout the process. Everything has been extremely smooth - I almost feel like I have an in house IT support (at least when it comes to the Giftship app!) They are a new company and are actually still adding more functions to the app which is very exciting. I definitely recommend Pix and the Giftship app.

Luxbabybox
United States
Over 5 years using the app
September 27, 2018

Excellent Product! Does exactly what we needed. Customer service is excellent and very quick. We had a particular situation that, nothing to do with their app, but they helped us out with a reinstall of the app! Highly recommend this App.

Gardens of The Blue Ridge
United States
Over 4 years using the app
August 10, 2022

Really good app and service. They help you out when you need something, take feedback and they are trying to build a clean app.They also reply to emails quickly (within 24 hours). I use their gifting options, box builder and product options. It's great to have ONE app to do many things rather than having a bunch of conflicting apps on our site.

Seven Sisters Scones
United States
Almost 4 years using the app