Reviews (322)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing the gifting experience with features like multi-address shipping, personalized messages, and specific delivery date selections. It includes tools like Box Builder and order printer, improving operational efficiency and customer satisfaction. The app integrates smoothly and performs stably, with a support team praised for their responsiveness and effectiveness in resolving issues, making it a favored choice for optimizing gifting services.

September 27, 2020

5 stars - full stop! The app is very helpful for my business, I was able to remove 3 apps to replace them with GiftShip. The team is quick to respond and helpful with questions and set-up assistance. They ask questions specific to your business to tailor the app to you and your customers. I'm a big fan of the Gist family of apps!

Bulging Gift Baskets Vancouver
Canada
Edited December 21, 2023

Black Oak Coffee Roasters
United States
About 3 years using the app
Gist replied December 21, 2023

Hello,

Thank you for your feedback.

As you can see from our reviews over the last 7 years, we take support of our application very seriously, and have responded to every incoming inquiry.

We have extensive theme integration documentation, which we have offered to help implement for you, to solve the issue for the one order that had an issue for your store.

Integration is very simple, and as we explained, we are always happy to help.

- Tim