Marketing | Sales and conversion optimization | Customer support
Glow: Loyalty Points & Rewards

Glow: Loyalty Points & Rewards

by Glow Loyalty

Smart & Seamless: Loyalty Points, Rewards & Referrals

4.6 of 5 stars(60 reviews)
Free plan available. 7-day free trial.
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Simple to Setup & Manage

Easy-to-read graphs and charts help you measure your program's performance at a glance. Loyalty and Referrals at your fingertips!

Rewards for Orders & Events

You can award points to your customers for every dollar spent or on special days like their birthday or anniversary of being a customer.

Built-in Referral Program

Reward customers when they refer their friends. You can even reward the friends too and make everyone a winner!

About Glow: Loyalty Points & Rewards

Customer Loyalty Rewards & Referrals for Shopify Merchants

We built Glow to make it super-easy for Shopify merchants to run a customized loyalty, rewards, and referral program without breaking the bank. Glow has all the tools you need to retain customers and gain new customers through referrals - priced fairly and built for ease of use.

3-2-1 Go! Install and setup in minutes!

Our easy-to-use setup wizard will take you through the steps to get up and running in no time! If you can click, you can have a loyalty program!

Customers login/register through Shopify - SEAMLESS ACCOUNTS!

We utilize the native Shopify login and registration so customers only have to login once! No separate login, no separate registration - easy and seamless!

Translate into ANY LANGUAGE!

You can translate every word of text your customers see! Translate into any language you'd like or change the phrasing to fit your brand's personality.

Glow empowers you to create a rewards program to turn one-time purchasers into life-long customers.

Glow allows you to:

  • Reward your customers with points (you choose the name)
  • Setup customer rewards customers can receive
  • Reward your customers when they refer their friends - either at signup or first order

Each customer can earn points over time and redeem them for rewards you set. You can also reward customers for special events:

  • Award points at signup
  • Award points on the customer's birthday
  • Award points each year on the customer's anniversary of signing up
  • Award more or less points for specific collections
  • Award more or less points for specific products
  • Award more points to VIPs
  • Award a flat number of points based on order criteria
  • Award points for custom actions via our API

Rewards your customers will love

You can set up whatever type of rewards you'd like with Glow. Out of the box, Glow supports the following reward types:

  • Percentage (%) Off
  • Flat amount ($) Off
  • Free Product
  • Free Shipping
  • Redeem points for custom rewards via our API

Glow looks great on your storefront

Glow's slick user interface will look great on your storefront. Fully dynamic and mobile responsive, Glow's customer-facing UI gives your customers the tools they need to get the most out of your rewards program on desktop, phone, or tablet.

Powerful incentivized referral program

You can reward your customers when they share their referral link - it's like having your own affiliate program! Whenever one of their friends uses the link, you can give the original customer points when the friend signs up or places an order - it's up to you!

  • Each customer gets their own referral link
  • Reward the referring customer
  • Reward the new customer
  • Award points on signup or on first order
  • Prompt users to share after checkout

Integrates with

  • PayWhirl,
  • Mailchimp,
  • Stripe

See the app in action

Explore how the app works in an example store.

View example store

Media gallery

Works with

  • Shopify POS

    Shopify POS

    Use this app while selling in person with Shopify point of sale.

    View more POS apps

Support

Pricing 7-day free trial

See all pricing options
Free

Free

Active members are customers with a point balance

  • Up to 50 Active Members

  • Unlimited Orders

  • Analytics Dashboard

  • Easy Loyalty Program Setup

  • Dedicated support

  • Email Notifications

Sprout

$9/month

Active members are customers with a point balance

  • Up to 500 Active Members

  • Unlimited Orders

  • Analytics Dashboard

  • Easy Loyalty Program Setup

  • Dedicated Support

  • Email Reminders

  • API Access

Startup

$29/month

Active members are customers with a point balance

  • Up to 1,000 Active Members

  • Unlimited Orders

  • Analytics Dashboard

  • Easy Loyalty Program Setup

  • Dedicated Support

  • Email Reminders

  • API Access

Traction

$59/month

Additional plans available. See our pricing page for details.

  • Up to 6,000 Active Members

  • Unlimited Orders

  • Analytics Dashboard

  • Easy Loyalty Program Setup

  • Dedicated Support

  • Email Reminders

  • API Access

* All charges are billed in USD. Recurring charges, including monthly or usage-based charges, are billed every 30 days.

4.6 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
  • 5 of 5 stars
    90% of ratings are 5 stars
    (54)
  • 4 of 5 stars
    0% of ratings are 4 stars
    (0)
  • 3 of 5 stars
    5% of ratings are 3 stars
    (3)
  • 2 of 5 stars
    0% of ratings are 2 stars
    (0)
  • 1 of 5 stars
    5% of ratings are 1 stars
    (3)
View all 60 reviews

Most recent reviews

Divins Nectars

Rating
5 of 5 stars
Posted
December 11, 2020

Je suis très satisfait de la plateforme et de la facilité a configurer en français. Très intuitif et simple pour l'utilisateur.

Developer reply

December 11, 2020

Thanks so much for the positive review. We're thrilled that you've had a good experience and are happy with our translation features. Please let us know if there is ever anything we can do to help.

French - Merci beaucoup pour la critique positive. Nous sommes ravis que vous ayez eu une bonne expérience et sommes satisfaits de nos fonctionnalités de traduction. Veuillez nous faire savoir si nous pouvons faire quelque chose pour vous aider.

Melanated Queens

Rating
1 of 5 stars
Posted
December 2, 2020

There is ABSOLUTELY NO SUPPORT!! The app will randomly work for customers. Any customer that already has reward point can not access them. It is NOT WORTH IT!!!!

Developer reply

December 11, 2020

Hey there,

I want to apologize for the experience you had with our support. We have support staff online from 8 AM - 5 PM PST on weekdays. On average, our response times are approx 4 hours, but we do answer questions in the order we receive them to be fair to merchants, and also by the level of plan. As for customers not being able to redeem their points, it sounds like you may have exceeded the max number of customers with points on the free plan or disabled the app inadvertently, but we are happy to investigate further and help if you circle back. Our team has reached out a couple of times from what I can see but we haven't received any replies. Perhaps an email issue? Not certain but we'd love an opportunity to help if you can please email support@glowloyalty.com and ask for Larry or Ryan.

EarthBorn Organics

Rating
1 of 5 stars
Last edited
December 10, 2020

There is NOOOOO support. Every time I launch this app it says no one is available and they will get back to me in 1 day. Then the messages wont go through half the time. Don't waste your time. **** UPDATE I have waited for weeks for someone to bother to reach out after this review and STILL no one bothers. PLEASE STAY AWAY. There are much better performing apps with support on the marketplace.

Developer reply

December 11, 2020

Hey there,

I apologize for the support experience you had with Glow. We have support staff online from 8 AM - 5 PM PST on weekdays. On average, our response times are approx 4 hours, but we do answer questions in the order we receive them to be fair to merchants, and also by the level of plan. In your case, I think there may be an email issue because we have sent a couple of messages without a reply. We'd love to help though if you're willing to circle back. If you email support@glowloyalty.com and ask for Ryan or Larry I'll be sure that you get premium support on our free plan to resolve any issues. Again, I sincerely apologize and hope to hear from you soon.

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