Reviews (105)

Overall rating
4.5
Counts per rating level
  • 83% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer retention and shopping experiences through its loyalty program. They value its easy setup, user-friendly interface, and customization options like reward names and colors. Features like Klaviyo integration and VIP tiers are particularly appreciated, along with reliable performance and responsive customer support. The free plan is popular among small businesses, and integration with Shopify POS and email platforms streamlines operations.

January 30, 2025

I have been using the free version of this app for my jewelry business. It's a great incentive for customers to return and place more orders.

I love the customer service here. EVERY single time I have asked for help I have had very patient and polite, resourceful people who genuinely made me feel like they wanted to resolve any issues I had. Most of my issues were not with the app but e.g. how ...

Real to the Roots Jewelry
United States
Over 4 years using the app
November 27, 2024

We’ve been using this app for three years straight. It’s very easy to set up, offers great value for money, and the team has been consistently adding new functionality over time. The recently added Klaviyo integration is fantastic, especially as we’re working to streamline all our outgoing emails through Klaviyo campaigns and flows. The support is also exceptional—10/10. Highly recommended!

Badecanlar Şefkatli Kozmetik
Türkiye
Over 3 years using the app
February 21, 2025

Fantastic Rewards App. Our customers love getting their discounts.
Super helpful support from the team at Glow.
Would highly recommend!!!

Emporium
United Kingdom
Over 4 years using the app
October 31, 2024

This App is AMAZING! I have seen great response through using the Glow Loyalty app in my store. Customers love it and enjoy tracking their points and ultimately using their points to grab their favorite products from me. I am super excited about using an addition of Glow (PayWhirl) for my upcoming subscription option. Thank you Glow!

J.R Candle Company
United States
Over 3 years using the app
October 10, 2024

Having tried out several Loyalty Apps, Glow is by far the best in terms of ease of set up, functionality and value for money, with all features included in their entry level 'Sprout' option for $9.99pcm (for reference, it costs $25pcm for comparable features in app programmes such as BON Loyalty who charge extra for simple but imperative things like changing branding colours on the widget!) - ...

Westmount Music
United Kingdom
28 days using the app
August 19, 2024

Fantastic App with great pricing and feature set for a Bricks and Mortar\ Online combo . Ease of use is great and integration is quick and easy. Support requests and queries have been handled quickly and efficiently. Looking forward to seeing the App develop and new features integrated.

Northumbrian Tin Soldier
United Kingdom
4 months using the app
Edited August 19, 2024

Best price in town, with good quality and TOP support service. I love the app!
They always help me and add features to improve my product! ❤️❤️❤️❤️

GreenGuardian
Italy
6 months using the app
September 22, 2024

Don't like that it's a stand-alone thing, but a bigger problem is I can't exclude some products from earning points. Like if I have a product with really small margins, I want to exclude that.

Kingston Nexus
Canada
9 minutes using the app
Glow Loyalty replied September 25, 2024

Thank you for your feedback! I wanted to let you know that we do offer tools to exclude specific products or entire collections from earning points. This way, you can easily ...

March 5, 2024

Excellent App. So easy to use.

Hunter's Wines Marlborough
New Zealand
9 months using the app
January 9, 2020

Amazing app, it is super easy to setup (I completed mine within minutes)

You can change your rewards naming to fit your branding as well as color customization to match your theme (there are a lot of features that are built in this app)

Support are amazing, very quick reply and super friendly.

Backing up your data is also very simple

I definitely recommend this app highly for those looking to get ...

Jojo Hobby n Stuff
United States
Over 4 years using the app
Glow Loyalty replied January 9, 2020

Thanks so much for taking the time to leave a review! We're so glad you're enjoying the app!