Reviews (47)

Overall rating
4.8
Counts per rating level
  • 87% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
February 7, 2026

Glow Loyalty has been a great partner since we brough it into cassettecomeback.com . Our customers love the discounts, and it keeps them coming back again and again. We give them great value through this loyalty program and they know it, and appreciate it. We've got a good thing going here! They are always pretty quick to reply to your concerns and situations you occasionaly run into. Keep it going GLOW!

Cassette Comeback
Canada
Over 5 years using the app
August 26, 2025

Glow has been an excellent partner over the last 5 years- and has allowed us to grow our customer base and retention. Since we added a Shopify POS we can also offer our visiting customers their rewards in-store as well. The return is almost double our investment and we love their customer service. Customers enjoy applying credits and do so often.

Try them out today.

Weeks Honey Farm
United States
Almost 5 years using the app
January 30, 2025

I have been using the free version of this app for my jewelry business. It's a great incentive for customers to return and place more orders.

I love the customer service here. EVERY single time I have asked for help I have had very patient and polite, resourceful people who genuinely made me feel like they wanted to resolve any issues I had. Most of my issues were not with the app but e.g. how to get rid of bots or how to eliminate dormant customers who use up space but don't show activities. Sergey, who helped me "declutter" my members did all of this on his end always checking in to make sure he does exactly what I had in mind, offering suggestions I would not have thought of myself.

Really recommend this app. Can't wait to have more than 500 active members to justify paying for the upgrade.

Real to the Roots Jewelry
United States
Over 4 years using the app
November 27, 2024

We’ve been using this app for three years straight. It’s very easy to set up, offers great value for money, and the team has been consistently adding new functionality over time. The recently added Klaviyo integration is fantastic, especially as we’re working to streamline all our outgoing emails through Klaviyo campaigns and flows. The support is also exceptional—10/10. Highly recommended!

Badecanlar Şefkatli Kozmetik
Türkiye
Over 3 years using the app
October 31, 2024

This App is AMAZING! I have seen great response through using the Glow Loyalty app in my store. Customers love it and enjoy tracking their points and ultimately using their points to grab their favorite products from me. I am super excited about using an addition of Glow (PayWhirl) for my upcoming subscription option. Thank you Glow!

J.R Candle Company
United States
Over 3 years using the app
August 19, 2024

Fantastic App with great pricing and feature set for a Bricks and Mortar\ Online combo . Ease of use is great and integration is quick and easy. Support requests and queries have been handled quickly and efficiently. Looking forward to seeing the App develop and new features integrated.

Northumbrian Tin Soldier
United Kingdom
4 months using the app
November 19, 2025

Amazing app & customer service! Thank you So Much Glow Team!! :-)

Healthspan Holistic
United States
Over 1 year using the app
April 29, 2025

Amazing app and the functionality for the price is brilliant. I have integrated this with my instore third party epos & Shopify and it works perfectly. I have been in communication with Sergey at every step of the way and the level of support is superb!

Fin & Fur
United Kingdom
29 days using the app
February 21, 2025

Fantastic Rewards App. Our customers love getting their discounts.
Super helpful support from the team at Glow.
Would highly recommend!!!

Emporium
United Kingdom
Over 4 years using the app
March 12, 2020

I have been looking for a simple to use loyalty app to use online and at my two shops. After extensive testing and playing I am happy to say the glow loyalty app works a treat.

What was more impressive was Ryan and the Support team - I had a few suggestions on improving their new VIP tier feature - especially the ability to manually adjust a persons tier from the console. As the VIP was a new feature they took on board all of my suggestions and comments and they were available to test the next day - and I have to say works very well.

The flexibility with the app is great for the price. Other apps you had to be on their TOP plan to get VIP or Tier features and they cost $$$$. Glow gives you all the features to control the loyalty even on the basic plan, helping you grow the program from day one.

The widgets and interface is uncomplicated and clean - which makes it easy to use and get you up and running fast.

Thanks Glow!

MEA BOUTIQUE
Australia
16 days using the app
Glow Loyalty replied March 13, 2020

Thanks so much for the kind words. We're thrilled you have been enjoying Glow Loyalty & Rewards, and that we've been able to help you set up loyalty programs for your two Shopify stores.

Your feedback about our new VIP Tiers feature has been incredibly helpful, and we're glad we were able to offer it at an affordable price, especially when compared to the other apps that provide similar functionality.

In general, we feel we are competitively priced and offer incredible value for businesses looking to add loyalty, reward programs, and/or referral incentives with Shopify.

Thanks again for the 5-star review!