Reviews (100)

Overall rating
4.5
Counts per rating level
  • 84% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this loyalty app for its effectiveness in boosting customer loyalty and engagement. They appreciate its cost-effectiveness and comprehensive features, including customizable rewards, VIP tiers, and referral programs. The app is noted for its easy setup, user-friendly interface, and seamless integration with Shopify POS. Merchants also commend the reliable performance and responsive customer support, reporting increased customer engagement and repeat business after implementation.

August 19, 2024

Fantastic App with great pricing and feature set for a Bricks and Mortar\ Online combo . Ease of use is great and integration is quick and easy. Support requests and queries have been handled quickly and efficiently. Looking forward to seeing the App develop and new features integrated.

Northumbrian Tin Soldier
United Kingdom
4 months using the app
September 22, 2024

Don't like that it's a stand-alone thing, but a bigger problem is I can't exclude some products from earning points. Like if I have a product with really small margins, I want to exclude that.

Kingston Nexus
Canada
9 minutes using the app
Glow Loyalty replied September 25, 2024

Thank you for your feedback! I wanted to let you know that we do offer tools to exclude specific products or entire collections from earning points. This way, you can easily manage products with tighter margins. Please feel free to reach out to our support team, and we’d be happy to assist you with the setup!

Edited August 19, 2024

Best price in town, with good quality and TOP support service. I love the app!
They always help me and add features to improve my product! ❤️❤️❤️❤️

GreenGuardian
Italy
6 months using the app
February 25, 2024

Excellent app, really well thought out and flexible. They migrated our clients for us and tailored it to our needs. Excellent support!

As a coffee roaster and coffeehouse, we really appreciate their pricing plans. Glow is one of the few that base it on the number of members and not the number of transactions.

For anyone thinking of using Shopify's POS, choose 'member-based' plans and avoid the transaction-based plans, which most other loyalty apps use because they will count every POS sale (even just a coffee). When we added POS, it catapulted us from a free plan to one costing hundreds of dollars per month!

Of the member-based loyalty apps we reviewed, Glow's app was the best, even better than the transaction-base loyalty app that wanted to charge us hundreds of dollars a month.

Thank you, Glow!

Le Petit Moulu
France
20 days using the app
October 14, 2023

Cambio los textos en los ajustes de la aplicación en la sección ''traducción'' pero no se aplican. Le doy a guardar cambios, aparece que se han guardado correctamente pero no se guardan.

CLUNIA
Spain
8 months using the app
March 5, 2024

Excellent App. So easy to use.

Hunter's Wines Marlborough
New Zealand
9 months using the app
January 9, 2020

Amazing app, it is super easy to setup (I completed mine within minutes)

You can change your rewards naming to fit your branding as well as color customization to match your theme (there are a lot of features that are built in this app)

Support are amazing, very quick reply and super friendly.

Backing up your data is also very simple

I definitely recommend this app highly for those looking to get a membership rewards program.

Jojo Hobby n Stuff
United States
Over 4 years using the app
Glow Loyalty replied January 9, 2020

Thanks so much for taking the time to leave a review! We're so glad you're enjoying the app!

June 16, 2020

I really love this app! It looks great and professional and my customers love this. Also the team is so helpful and kind. They always answer to all my questions and help me in figuring out the best solution for my website. A great experience for me and my staff.

Costiera Caffè & Design
Italy
About 4 years using the app
Glow Loyalty replied June 16, 2020

Thanks for the great review, we're thrilled you're enjoying Glow and are here if you need support.

September 17, 2020

This app really does what it promises with no hazzle and trouble. It is straight forward and best of all customizable and translatable. Support is useful.

teSelskabet
Denmark
Almost 4 years using the app
March 29, 2021

I highly recommend Glow. It was really easy to set up and it is a great way to track rewards. The customer service is absolutely wonderful. Cheers guys!

Flora & Leaf
New Zealand
Almost 4 years using the app