Reviews (40)

Overall rating
4.8
Counts per rating level
  • 85% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
February 7, 2026

Glow Loyalty has been a great partner since we brough it into cassettecomeback.com . Our customers love the discounts, and it keeps them coming back again and again. We give them great value through this loyalty program and they know it, and appreciate it. We've got a good thing going here! They are always pretty quick to reply to your concerns and situations you occasionaly run into. Keep it going GLOW!

Cassette Comeback
Canada
Over 5 years using the app
August 26, 2025

Glow has been an excellent partner over the last 5 years- and has allowed us to grow our customer base and retention. Since we added a Shopify POS we can also offer our visiting customers their rewards in-store as well. The return is almost double our investment and we love their customer service. Customers enjoy applying credits and do so often.

Try them out today.

Weeks Honey Farm
United States
Almost 5 years using the app
January 30, 2025

I have been using the free version of this app for my jewelry business. It's a great incentive for customers to return and place more orders.

I love the customer service here. EVERY single time I have asked for help I have had very patient and polite, resourceful people who genuinely made me feel like they wanted to resolve any issues I had. Most of my issues were not with the app but e.g. how to get rid of bots or how to eliminate dormant customers who use up space but don't show activities. Sergey, who helped me "declutter" my members did all of this on his end always checking in to make sure he does exactly what I had in mind, offering suggestions I would not have thought of myself.

Really recommend this app. Can't wait to have more than 500 active members to justify paying for the upgrade.

Real to the Roots Jewelry
United States
Over 4 years using the app
November 27, 2024

We’ve been using this app for three years straight. It’s very easy to set up, offers great value for money, and the team has been consistently adding new functionality over time. The recently added Klaviyo integration is fantastic, especially as we’re working to streamline all our outgoing emails through Klaviyo campaigns and flows. The support is also exceptional—10/10. Highly recommended!

Badecanlar Şefkatli Kozmetik
Türkiye
Over 3 years using the app
October 31, 2024

This App is AMAZING! I have seen great response through using the Glow Loyalty app in my store. Customers love it and enjoy tracking their points and ultimately using their points to grab their favorite products from me. I am super excited about using an addition of Glow (PayWhirl) for my upcoming subscription option. Thank you Glow!

J.R Candle Company
United States
Over 3 years using the app
August 19, 2024

Fantastic App with great pricing and feature set for a Bricks and Mortar\ Online combo . Ease of use is great and integration is quick and easy. Support requests and queries have been handled quickly and efficiently. Looking forward to seeing the App develop and new features integrated.

Northumbrian Tin Soldier
United Kingdom
4 months using the app
April 29, 2025

Amazing app and the functionality for the price is brilliant. I have integrated this with my instore third party epos & Shopify and it works perfectly. I have been in communication with Sergey at every step of the way and the level of support is superb!

Fin & Fur
United Kingdom
29 days using the app
February 21, 2025

Fantastic Rewards App. Our customers love getting their discounts.
Super helpful support from the team at Glow.
Would highly recommend!!!

Emporium
United Kingdom
Over 4 years using the app
October 29, 2020

We spent a lot of time looking for the right loyalty app, and launched one other one and then deactivated it. Glow had the flexibility we wanted in the Rewards based on $ spent, making our program really simple for customers. There are a few things you need to do manually (like upload customers from another app) but the team was super helpful and responsive and had it done within hours. I highly recommend!

RedThread
United States
About 2 months using the app
May 5, 2023

I just finished setting this up, but so far, I'm happy. They helped me import rewards from a previous program. The email feature and points expiry with an affordable price drew me to this app.

I was also pleasantly supprised with how well the app worked on my website. For me, it is much more intuitive than other programs when on a website.

Evergreen Collective
United States
About 6 hours using the app
Glow Loyalty replied August 17, 2023

Thank you so much for the fantastic 5-star review! 🌟 We are delighted to hear that you’re happy with Glow Loyalty so far and that importing rewards from your previous program went smoothly. We designed our app with user-friendliness in mind, so it’s wonderful to hear that you’ve found it intuitive and a great fit for your website.

We strive to offer a powerful, feature-rich loyalty solution at an affordable price point, and it’s incredibly rewarding to know that features like our email integration and points expiry options are resonating with merchants like you.

Should you have any questions or need further assistance as you continue using our app, don't hesitate to reach out. We're here to support you every step of the way!

Wishing you tremendous success with your new loyalty program! 🚀

Warm regards,
Glow Loyalty Team