Reviews (49)

Overall rating
4.8
Counts per rating level
  • 84% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this loyalty app for enhancing customer retention and satisfaction, noting its seamless integration with Klaviyo and Shopify POS. They appreciate the easy setup, user-friendly interface, and reliable performance. The responsive support team is praised for incorporating feedback to improve the app. Its reasonable pricing makes it suitable for various business sizes, enhancing loyalty programs effectively.

August 26, 2025

Glow has been an excellent partner over the last 5 years- and has allowed us to grow our customer base and retention. Since we added a Shopify POS we can also offer our visiting customers their rewards in-store as well. The return is almost double our investment and we love their customer service. Customers enjoy applying credits and do so often.

Try them out today.

Weeks Honey Farm
United States
Almost 5 years using the app
November 19, 2025

Amazing app & customer service! Thank you So Much Glow Team!! :-)

Healthspan Holistic
United States
Over 1 year using the app
January 30, 2025

I have been using the free version of this app for my jewelry business. It's a great incentive for customers to return and place more orders.

I love the customer service here. EVERY single time I have asked for help I have had very patient and polite, resourceful people who genuinely made me feel like they wanted to resolve any issues I had. Most of my issues were not with the app but e.g. how to get rid of bots or how to eliminate dormant customers who use up space but don't show activities. Sergey, who helped me "declutter" my members did all of this on his end always checking in to make sure he does exactly what I had in mind, offering suggestions I would not have thought of myself.

Really recommend this app. Can't wait to have more than 500 active members to justify paying for the upgrade.

Real to the Roots Jewelry
United States
Over 4 years using the app
October 31, 2024

This App is AMAZING! I have seen great response through using the Glow Loyalty app in my store. Customers love it and enjoy tracking their points and ultimately using their points to grab their favorite products from me. I am super excited about using an addition of Glow (PayWhirl) for my upcoming subscription option. Thank you Glow!

J.R Candle Company
United States
Over 3 years using the app
November 27, 2024

We’ve been using this app for three years straight. It’s very easy to set up, offers great value for money, and the team has been consistently adding new functionality over time. The recently added Klaviyo integration is fantastic, especially as we’re working to streamline all our outgoing emails through Klaviyo campaigns and flows. The support is also exceptional—10/10. Highly recommended!

Badecanlar Şefkatli Kozmetik
Türkiye
Over 3 years using the app
April 18, 2025

We've used this app for 6 months and it adds a lot to our customer experience. It's intuitive and easy to install - but the absolute best part is the customer service. I ran into a snag with a customer account issue and having not fully installed part of the app so I reached out to the glow team. They responded within just a couple of hours and worked with me through the evening to find and resolve the issue. I worked with Sergey - and am so thankful for his professionalism and help. 10/10 experience across the board. Highly recommend!

Consider This Nutrition
United States
3 months using the app
August 19, 2024

Fantastic App with great pricing and feature set for a Bricks and Mortar\ Online combo . Ease of use is great and integration is quick and easy. Support requests and queries have been handled quickly and efficiently. Looking forward to seeing the App develop and new features integrated.

Northumbrian Tin Soldier
United Kingdom
4 months using the app
April 29, 2025

Amazing app and the functionality for the price is brilliant. I have integrated this with my instore third party epos & Shopify and it works perfectly. I have been in communication with Sergey at every step of the way and the level of support is superb!

Fin & Fur
United Kingdom
29 days using the app
October 10, 2024

Having tried out several Loyalty Apps, Glow is by far the best in terms of ease of set up, functionality and value for money, with all features included in their entry level 'Sprout' option for $9.99pcm (for reference, it costs $25pcm for comparable features in app programmes such as BON Loyalty who charge extra for simple but imperative things like changing branding colours on the widget!) - Also their support is fast and effective with Live Chat very responsive and super helpful. I would like to thank Sergey for all of his support to date in helping guide us to get the most out of the App. I've also just found out they have an API for helping us to automate certain things as we scale. Highly recommended for all Shopify users, whether you're just starting out and experimenting, or scaling a larger, more complex loyalty programme. I will upgrade to 5 stars when the feature for allowing customers to redeem ad-hoc points at checkout is enabled, as this is the only piece missing at the moment. Customers currently need to reach Points Milestones to create redeemable coupons, which could potentially put some people off. The ability to redeem points balance at checkout would be the icing on the cake for this App.

Westmount Music
United Kingdom
28 days using the app
February 21, 2025

Fantastic Rewards App. Our customers love getting their discounts.
Super helpful support from the team at Glow.
Would highly recommend!!!

Emporium
United Kingdom
Over 4 years using the app