Reviews (48)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this loyalty app for enhancing customer retention and satisfaction, noting its seamless integration with Klaviyo and Shopify POS. They appreciate the easy setup, user-friendly interface, and reliable performance. The responsive support team is praised for incorporating feedback to improve the app. Its reasonable pricing makes it suitable for various business sizes, enhancing loyalty programs effectively.

January 29, 2020

I'm really impressed with their customer service. I was hesitant to try an app that is relatively new in terms of number of reviews, but I'm so glad I did because everything thus far since install has been exactly what I was hoping for. Very intuitive, well-designed and great support staff if you have any needs whatsoever. Thank you guys

WESTON JON BOUCHÉR
United States
8 days using the app
Glow Loyalty replied February 1, 2020

Thanks for the kind words! We're glad you decided to give us a try. Please let us know if there is anything we can do to help in the future.

December 11, 2020

Je suis très satisfait de la plateforme et de la facilité a configurer en français. Très intuitif et simple pour l'utilisateur.

Divins Nectars
Canada
8 days using the app
Glow Loyalty replied December 11, 2020

Thanks so much for the positive review. We're thrilled that you've had a good experience and are happy with our translation features. Please let us know if there is ever anything we can do to help.

French - Merci beaucoup pour la critique positive. Nous sommes ravis que vous ayez eu une bonne expérience et sommes satisfaits de nos fonctionnalités de traduction. Veuillez nous faire savoir si nous pouvons faire quelque chose pour vous aider.

Edited February 19, 2021

Edited review: the support team is very helpful and responsive, they were able to resolve all my issues and now everything is running smoothly. Thank you!

Amanda Lapalme Art
United States
5 days using the app
January 20, 2020

We found this app right for our needs. Not only is it easily customizable, they have fantastic support.

Canary & Fox Micro Market
Canada
4 days using the app
Glow Loyalty replied January 21, 2020

Thank you so much for the great review! We appreciate you being a Glow merchant!

May 12, 2020

Easy to install and customize. Their support is friendly and incredibly fast. One of the only affordable apps where you can reward with products (it’s the only way in Germany for booksellers to run bonus program so). Hope they will solve the problems with automatic members (same here) and the translation difficulties, but I’m very confident about it ;)

Hädecke Shop
Germany
4 days using the app
Glow Loyalty replied May 13, 2020

We appreciate the kind words greatly. Thanks so much for sharing your feedback with others and allowing us to help with your loyalty program. We're here if you have any questions or need assistance.

October 9, 2020

Absolutely the best loyalty program!! Very simple and the support is beatuful and efficient! Thank you!

Enrico Rizzi Milano
Italy
3 days using the app
October 8, 2020

Loving Glow! Excellent app and customer service. Ryan was very helpful and the app is much better than other expensive apps. Congrats to Glow team!

Viners
Argentina
3 days using the app
Edited April 18, 2023

It's a great app with great features and is reasonably priced.
The matters we requested were handled with sincerity.
We recommend this app.
Thank you so much.

Y'z CONTACT
Japan
Over 2 years using the app
Glow Loyalty replied August 17, 2023

Thank you for the good review! 🌟 We are thrilled to hear that you find Glow Loyalty to be a great app with valuable features at a reasonable price.

Your kind words regarding our team's sincere handling of your requests mean the world to us. We truly believe in providing exceptional and heartfelt service to our merchants, and it’s fantastic to know that this has been reflected in your experience.

Thank you for choosing Glow Loyalty and for your generous recommendation. We're here to support you every step of the way as you continue to grow your business!

Warmest regards,
Glow Loyalty Team

April 8, 2020

Been looking for an app for loyalty rewards points. Tried a few and this was the easiest to use and does everything we want it to. Right now we are using the free version but if things continue to work properly as they are, we defiantly will upgrade. So far so good!!

Hockey Card World Inc
Canada
2 days using the app
May 16, 2020

Recently installed the app. It looks great, very professional, and feedback from our customer base is that they are impressed! The support has been super fast and friendly so far and there are plenty of features I didn't know about before I installed it.

The interface is clear and it's easy to use.

Pricing is great compared to competitors. Excellent experience so far.

Rainbow Kids Boutique
Ireland
1 day using the app