Reviews (105)

Overall rating
4.5
Counts per rating level
  • 83% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer retention and shopping experiences through its loyalty program. They value its easy setup, user-friendly interface, and customization options like reward names and colors. Features like Klaviyo integration and VIP tiers are particularly appreciated, along with reliable performance and responsive customer support. The free plan is popular among small businesses, and integration with Shopify POS and email platforms streamlines operations.

Edited May 5, 2020

I LOVE THIS APP!! This is the BEST rewards app on Shopify hands down. You can customize so much stuff and the customer service was amazing. GREAT APP!!

Colomont
United States
Over 3 years using the app
Glow Loyalty replied January 20, 2020

Thanks so much for the great review! We are stoked to have you as a customer!

November 25, 2019

What a breath of fresh air! We set up a fully-functional rewards program, AND referral program for our Shopify store in about 30 minutes using the wizard in Glow Loyalty. The team is sharp! The app automatically rewards our customers with "beef bucks" (aka points) that can be redeemed for discounts, or specific product(s) in our store. We simply told the app how many points it should award ...

Refined Meats
United States
Over 3 years using the app
Glow Loyalty replied December 10, 2019

Thank you so much! We're glad you're enjoying the app! Your "Beef Bucks" widget looks super slick! Please let us know if you need anything at all!

April 19, 2021

The app seems ROI positive. Customer service is excellent. Highly recommend this app if you are planning to have a referral programme.

DoggyBathroom - The Best Dog Litter Box with Vertical Pee Pads
Canada
About 3 years using the app
March 16, 2023

Glow loyalty has been amazing for my business, I highly recommend them. The team behind glow has had my back since day 1. AAA+ service. Thanks guys.

cloud chaserz inc
Canada
Over 2 years using the app
Glow Loyalty replied August 17, 2023

Wow, thank you for the outstanding 5-star review! 🌟 We are thrilled to hear that Glow Loyalty has been a valuable addition to your business, and it's incredibly rewarding to ...

May 18, 2020

Tried a bunch of different apps for a rewards program and quickly fell in love with this Glow. App is clean, easy to use, very easy to setup and figure out, in addition friendly and prompt customer service. Can't go wrong

llamasfeas
United States
Over 2 years using the app
January 7, 2020

These guys are great! Helped us not only launch a loyalty program, but also a recycling program where now we are able to assign points to a $0 item when customers bring back their plastic/cardboard returnables!

Great software, and amazing support! Highly recommend!

ATLRx
United States
Over 2 years using the app
Glow Loyalty replied January 8, 2020

Thanks so much for your review! We're glad you're enjoying the app and the way you are using it to run the recycling program is really neat!

September 9, 2021

I'm using this app to launch my loyalty program. I think it's very complete in free mode. Also paid modes are MUCH CHEAPER than other apps, so in case you need an upgrade it's not a big deal to pay.
Everyone it's always in contact, it's easy to resolve any questions or problems

Equipos Interferenciales
Mexico
Over 2 years using the app
April 6, 2021

I am currently using the free plan. Although I haven't really had a chance to use it with customers and get their feedback yet, I must say that the customer service is great. They are patient and very helpful. Set up is super easy. App is also easy to use.

Inspired 4U
United States
About 2 years using the app
Glow Loyalty replied August 17, 2023

We greatly appreciate your 5-star review from 2021! 🌟 It's fantastic to hear that you've found our app straightforward and simple to set up, and it's wonderful that you're ...

November 6, 2020

Glow has been amazing so far! It looks great on my website and it was really easy to get my previous customers added into the system. I've heard great feedback from my customers so far as well! I recommend it 100%!

dipology
United States
Almost 2 years using the app
April 21, 2021

这是一个很不错的软件,帮我解决了很多问题,尤其是忠实顾客的平台。所以在这里写下评论,支持一下。これは非常に優れたソフトウェアであり、多くの問題、特に忠実な顧客向けのプラットフォームを解決するのに役立ちました。 だからここにコメントを書いてそれをサポートしてください。

aimoha
Japan
Almost 2 years using the app
Glow Loyalty replied August 17, 2023

この素晴らしい5つ星のレビューをいただき、本当にありがとうございます!🌟 当社のソフトウェアがあなたの多くの問題を解決し、特に忠実な顧客向けのプラットフォームを強化するのに役立っていると聞いて、大変嬉しいです。

あなたの暖かい言葉と支持が我々のチームにとって大変励みとなります。これからも更なるサポートとサービスの向上に尽力してまいりますので、今後 ...