Reviews (1,880)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for growing affiliate programs and increasing sales, praising its user-friendly interface, easy setup, and customizable features like commission structures and detailed analytics. They appreciate its efficient management and tracking of affiliate activities, seamless integration with Shopify and PayPal, and responsive customer support, even on weekends. Continuous improvements by the development team contribute to high satisfaction among long-term merchants.
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I didn't get email notification when somebody signs up. I contacted the support twice via "Get support" dashboard but didn't get any help. Don;t know how to do :((( Also my store didn't work on the app.
Hi
Just to confirm, your contact email set in the app is - info@drc-lab.com. Is the email address working ? If not, we request you to kindly update the contact email in the App Settings -> Notifications tab -> Contact section
I am not quite sure what you mean when you say your store didn't work on the app ? As far as I checked, the app is working correctly on your store.
Also, you can contact us directly at admin@goaffpro.com to get help and support with regards to the app.
Thanks and Regards
we have been a loyal customer of Goaffpro for the past three years and have relied on their service to manage our affiliate program. However, my recent experience has left me deeply disappointed and frustrated. Over the last three months, we decided to make the transition to the GoKwik custom checkout system, believing it would improve our user experience. Unfortunately, for the past 20 days, we've been encountering persistent issues that have hindered our operations. What's even more frustrating is Goaffpro's response to the problem.
They claim that the issues we're experiencing are solely due to the custom checkout system, but I strongly disagree with this assessment. I have conducted a thorough analysis of our setup, meticulously testing different scenarios, and it is evident that the problem lies within Goaffpro's platform, not the custom checkout. It is deeply frustrating that they have swiftly shifted the blame to the custom checkout without conducting a thorough investigation.
Our frustration has been exacerbated by their reluctance to investigate the matter further. As loyal customers with a long-standing relationship spanning three years, I expected Goaffpro to take a more proactive approach to address this issue. Instead, we've encountered resistance and a lack of willingness to explore potential problems originating from their end. This approach is far from the customer-centric service we had come to expect from Goaffpro.
In conclusion, my recent experience with Goaffpro has been disheartening. While the service has been reliable and efficient for years, their handling of the recent issues related to the custom checkout has left us frustrated and dissatisfied. We urge Goaffpro to reconsider their position on this matter and commit to a comprehensive investigation into the issues their customers are facing. It's time for them to restore the trust of loyal customers like us by addressing the issues promptly and effectively.
Hi
So the app was works fine with shopify chekout but not with gokwik checkout.
In such a case, Logic dictates, then the issue is with gokwik checkout not with goaffpro.
Over 40,000 merchants use the app with no issues whatsoever because the goaffpro app is fully vetted, thoroughly reviewed and regularly re-reviewed by shopify App Store team to ensure everything works as intended
Gokwik is not a shopify approved app.
You can ask gokwik team why they are not in Shopify App Store.
Apps on the App Store are thoroughly reviewed by shopify for their compatibility to ensure smooth experience for merchants
Unapproved and unauthorised apps not only violate shopify merchant terms but also breaks compatibility with other apps.
Our support team also mentioned the same to you that custom unapproved checkouts cannot be reliably supported as they don’t follow shopify best practises
Just ask yourselves, why is gokwik checkout not in Shopify App Store ? And you’ll have the answer as where the real issue is
Great App and Entirely FREE.... We installed it last week and already made money from it... It's a loyalty program on steroids... Help us reward our most loyal customers with their own unique coupon code... and referral code...
**Update: The problem was actually resolved by further observing the interaction journey from site, to affiliate link, and also by way of the app. The link was broken and needed to be recoded in order to execute properly. The Studsmen Brand appreciates the timely manner of the Goaffpro support team reaching out, although we weren't available. When time permitted for a response, it was well and an apology issued on our behalf. This app does what its intended purposes is for, and we absolutely appreciate the Goaffpro - Affiliate Marketing team. Again, thank you for your time. Their mission accomplished, and our issue resolve. That deserves a boosted rating right!? You deserve it!
Right now, only a rate of one star can be given at the moment. This app is actually helpful, but now the store is getting an error message on both desktop and mobile. The error message is 403 Reload. It's not loading at all, and it keeps stating that there is an invalid certificate. Pretty sure this can be resolved, and business can resume.
Hello
Can you please elaborate on the issue. Your affiliate dashboard is loading file with no errors whatsoever
https://smfpartners.goaffpro.com
Please see the screenshot too
https://i.imgur.com/eYshVXN.jpg
Please do get in touch with our support at admin@goaffpro.com if you are facing any trouble.
Thank you.
Quick | Fast | Seamless |
Major value for money, if you know how to drive this offer well, starting to see benefits already within less than a day of installing the app.
This is great so easy to use navigation is easy and has all you need to help your business. cant fault it.
I like the concept of the app, but the instructions are really not that clear. However, the customer service makes up for the lack of instructions on the setup.
Pretty easy to set up. I wouldnt say its the most easy to navigate but it will definitely get the job done
What a great app with quick response when you are in need of support. I absolutely recommend it. I have been struggling with commission payments and calculations for my distributors but with this software, I found an easy solution to my problems and no more working 18 hours in a day calculating commission payments.
So far so good. This app is relatively easy to use and follow along with considering I'm a real newbie to being on the other side of affiliate marketing. I'm giving it 4 for now - will update as we head into the year.