Reviews (101)

Overall rating
4.4
Counts per rating level
  • 87% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to engage customers, automate customer service, and boost conversion rates. Its user-friendly interface and customizable features are accessible to merchants without coding skills. Pre-built templates and valuable analytics are also praised. The app is generally efficient and enhances store interactivity. While the support team is mostly responsive, a few issues have been reported. Merchants view this app as a time-saver with a comprehensive feature set and potential for future growth.

May 22, 2018

It works and engages more customers than any other way I tried before. Thanks Gobot

Gentle Royalty
Germany
7 days using the app
November 19, 2017

is fantastic, with this application you connect with your clients from the first second!

Anteprimaholding
United States
7 days using the app
January 23, 2018

What a fantastic app, so much better than the live chat and Messenger apps I used to use.
I'm a bot convert now!

Abspure
United Kingdom
7 days using the app
September 1, 2019

GoBot is such a terrific way to engage with your customers on the days where you or your team are not physically available to assist them. Not only that but it gives your store such an incredible touch of professional and it makes your business look like a much larger outfit. Love this app!

GoodCurls Hair Collection
United States
7 days using the app
Edited July 24, 2018

the ai bot is simple to create, it would be perfect if it is able to show on mobile

Cat Cashmere
Malaysia
7 days using the app
September 22, 2017

I love chatbots, and Gobot makes it very easy to integrate on into your store. The user interface is excellent - customizing your chatbot is simple. The templates they provide are great. I compared this to another Shopify chatbot app that I won't name, and Gobot is the clear winner.

Orange Burps
United States
7 days using the app
August 28, 2019

This app is awesome. So far it has increased my convergence rate to the best. It has multiple options that actually make it really great to know what is best for my store and the chat box it is just great. How they automate the chat box really saves time and too much effort. This is a great app so far.

PacificoMax
South Africa
7 days using the app
Edited December 1, 2018

Great app, honestly it’s crazy what this thing can do. Definitely recommend over any other chat bot.

Omnizon
United States
7 days using the app
May 22, 2019

Excellent Bot, easy to use. Excellent templates everything is fast, intuitive and easy to work with. It is the best we have tried in our store. We recommend it to all merchants.

Kembuck
United States
6 days using the app
November 19, 2018

Fantastic to use. Works well with the website. Helps to streamline between sales/customer service and website visitors.

Ergonevo
United Kingdom
6 days using the app