Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to boost business credibility by displaying genuine Google reviews on their websites. It's praised for being user-friendly, offering customizable widget styles, and integrating smoothly with existing store designs. Key features include an AI Summary Card, review filtering, and in-app review responses. Merchants also value the insightful analytics provided, its positive effect on customer trust and conversion rates, and the excellent customer support.

Edited May 6, 2020

hi. nice aps. oi hop help me to have it more sells.. thank you google for god work. sorry my english langue is not very good :) Have the nice day

Kid&BabyStore
United Kingdom
About 2 hours using the app
May 20, 2022

The app conveniently and attractively displays some of your google reviews on your page with 5 different aesthetically pleasing view options, also allowing you to choose location which is great. However although it offers you 4 different methods to display these reviews on your page it comes with some glitches and load errors which should be worked out since this is a payable service. The "Add to page" and "Add to section" options work seamlessly with no issues except that the "dark or light" appearance does not take effect. The "Manual" which utilizes html and the "create section" method which allows you to create a block and move it as you please on your theme editor unfortunately does not work as smoothly and often crashes or fails to load. It could work one day, and then you make any slight adjustment and it's gone. Lastly it seemed like i do not have any control over which reviews to display, the app randomly picks 5 reviews. The only parameter i have control over is the minimum number of stars a review can have in order to be displayed, and whether or not i can display reviews that do not include text. But if you wish to change up the reviews that appear it seems theres no control for that. Customer Service is quick to help, and i had a lot of assistance from Alex who was patient and professional. However this is not something customer service could resolve as it is a functionality issue within the app itself. This may not be the case for all websites and themes but this was my personal experience with my theme. Despite being happy by the appearance of the reviews on the page, i was disappointed and frustrated by the lags and errors and hope that Reputon could review and improve this experience.

Inspyre Flow Props
United Arab Emirates
2 days using the app
Reputon replied May 20, 2022

Dear Customer,

Thank you for the feedback.

Regarding problems you had:

"unfortunately does not work as smoothly and often crashes or fails to load", please, note, that sometimes widget require a few seconds to be shown on the website. The time depends on how "heavy" photos and other visual elements you page.

"the app randomly picks 5 reviews" to display more reviews, you have to be Signed In with Google. It's mentioned in the dashboard as well.

We will take into consideration your experience to make the app better.

Thank you.

Sincerely,
Reputon Team

August 21, 2022

The app works great. No issues. I have multiple physical stores and I'd like the ability to combine the reviews from all of them into one widget so that I don't have different widgets for each store all over the site. Also having a "leave a review" button would be great.

Mr Cornice
South Africa
1 day using the app
Reputon replied August 21, 2022

Dear Customer,

Thank you for having time to write the review.

We appreciate your feedback and we take into consideration it in new releases.

Reputon Team

October 6, 2022

I used this app to build customers confidence using my store. Simple and easy to use, this will really help my website. FINALLY AN APP TO ADD MY GOOGLE REVIEWS! Keep us the good work guys. Thank you, Menz Suits

Menz Suits
United Kingdom
About 1 hour using the app
Reputon replied October 6, 2022

Hello,

Thank you for the review! We appreciate your feedback.

Let us know if you need any help by sending an email to info@reputon.com

Reputon Team

December 14, 2020

this app was fine and I'm reviewing it so it will stop bugging me for a reviewasdfasdfasdfasdfasdfasdfasdfaf

mstore.com.au
Australia
About 21 hours using the app
October 21, 2021

I used this app and it integrated seamlessly with my Shopify store. It works well. I recommend it for your Shopify store.

Ultimate Concepts Inc.
United States
About 1 hour using the app
Reputon replied October 21, 2021

Thank you so much for having time to post a review! We appreciate your support!

Reputon Team

August 31, 2021

So far so good. I can not speak enough about this app .. it really does the job. I will be revisiting

SATIN-MINKS
United States
About 18 hours using the app
Reputon replied September 1, 2021

Thank you so much for the review! We try to do our best to improve the rate to 5*!

Reputon Team

October 2, 2020

great great great great great great great greatgreat great great great great great great greatgreat great great great great great great greatgreat great great great great great great great

walkys
Australia
About 1 hour using the app
January 16, 2023

The very good app makes things easy. I recommend it to anyone that wants a fully automated system. love it

Lenozella
United States
44 minutes using the app
Reputon replied January 16, 2023

Hello,

Thank you for the review! We appreciate your feedback.

Please, send an email to info@reputon.com to help you with customization.

Reputon Team

September 30, 2021

Easy to install. Would like more control about the order the reviews show up, and how many can scroll though.

Steeltooth
United States
38 minutes using the app
Reputon replied October 1, 2021

Thank you for the 5* review! To display more reviews, please, sign in with your Google My Business page.

To send automatic review requests by email, you can use our Reputon Customer Review app.

Reputon team