Reviews (9,518)

Overall rating
4.6
Counts per rating level
  • 72% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend these apps for their user-friendly interface and seamless Shopify integration, ideal for all technical levels. They appreciate the quick setup and efficiency improvements, with features like free listings and direct Google Merchant Center management enhancing business growth. While customer service quality varies, support during setup is often praised. These apps are especially beneficial for beginners aiming to boost their online presence.

January 18, 2024

Doesn't work properly with GA4 on our store. Tracks about 30% fewer conversions than the actual amount of conversions reported in Shopify Analytics. I am recommended by a Google employee to not use this implementation but instead hardcode the tracking into the checkout.liquid.

THEMAGIC5
United States
About 3 years using the app
Google LLC replied January 19, 2024

Hello and thank you for the feedback! We will definitely share this feedback with our app and analytics product teams as we are continually looking to improve the app ...

August 11, 2020

This was easy to use. I didn't realize that it was not set up all this time. Glad that it was tagged under google fields.

Scrappychicks On Vinyl
United States
About 3 years using the app
June 28, 2023

I would recommend the appt to others because it's easy to use. I have a retail business and rely on Google to help run my business. I also love YouTube.

Scrub Envy
United States
About 3 years using the app
November 4, 2020

easy to use and no technical problems detected. a great advantage to have all information in the shopify dashboard.

austrofeuer.at
Austria
About 3 years using the app
November 1, 2022

The Google sales channel integration is terrible. I received tons of errors, took the time to fix the errors, and still didn't get my products approved. Even if the products are listed as approved on Google Merchant Center, Google Sales Channel will say disapproved. For some items no errors are listed but still disapproved. I contacted customer service numerous times (both Shopify and Google), ...

EMMA JEAN | Official Online Store
Japan
About 3 years using the app
Google LLC replied November 4, 2022

Hi there,

Thanks for reaching out with your feedback. My name is Vance and I work for Shopify Support. I can take a look at your store and help you determine the steps we can ...

July 12, 2020

Im starting to understand all experience with seo marketing.
thank yo for give me this opportunity with it

SAK shop.arch.kids.
Mexico
About 3 years using the app
November 2, 2020

I used this through my shopify store, so far it has been super easy to do. Hopeing my sales go up!!!

Shop Lilly Mae's
United States
About 3 years using the app
September 8, 2021

None of our products have been approved. 250+ products have been in "pending" for months. We've submitted four tickets over the course of that time period and gotten no response. For the products that have not been approved, no reason is given by the app. I followed several Shopify tutorials, and I still cannot find the issue. One tutorial suggested that the app should tell me why certain ...

Emerson Fry
United States
About 3 years using the app
Google LLC replied September 10, 2021

Hey there,

Adil here from Shopify. Thank you for taking the time to provide feedback on your experience. We definitely want you to get the support you need in regards to the ...

January 16, 2024

Works great

Device Trader
Australia
About 3 years using the app
January 28, 2021

So far we haven't seen much traction with it. It wasn't intuitive to tell us to have it connect to our site so we uploaded everything manually on Google Business initially.

W/Compliments
United States
About 3 years using the app
Google LLC replied January 29, 2021

Hey there,

Kevin here from Shopify. Thank you for taking the time to share your review of the Google Channel with us. Your feedback is extremely valuable. I'm going to look ...