Reviews (8,905)

Overall rating
4.6
Counts per rating level
  • 71% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 12% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ease of installation and seamless Shopify integration, enhancing user experience and simplifying operations. They appreciate the effective customer service and the app's functionality in connecting stores to Google for product showcasing and advertising, which helps expand reach and drive sales.

April 22, 2023

App is causing major issues when adding new products on shopify. The new products are not being picked up correctly by the app. Only by chance I spotted the issue in the bulk editor (which is a nightmare). I raised a support call with Shopify only to be told it is a google issue and speak to them. Poor show from Shopify. I will be selecting a paid app to manage the interface and may move away from Shopify if the situation does not improve. Please help rather than brush me off.

All Things Aquatic
United Kingdom
Over 3 years using the app
Google LLC replied April 25, 2023

Hi there,

Brett here from Shopify support, thank you for taking the time to install and use the Google channel on your store and leave a review. I'm going to follow up with you over email to open up the lines of communication and see how we can provide support for you on this.

Brett | Shopify Support Specialist

June 11, 2023

J'ai toujours utilisé ce canal, il m'aide à référencer mes produits et générer des conversions. Top!

Maison Zanana
Martinique
3 months using the app
June 14, 2023

good app works fine easy and important for use help to increase business in many ways but i'm new so need time to learn the strategy

Watch & Wear
United States
3 months using the app
July 2, 2023

gooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooood

Leevays
United Kingdom
3 months using the app
June 25, 2023

These apps are throughly trustfull and helpfull for begginers help imrove your skills and try to increase your level

AutoSpace
United States
3 months using the app
June 12, 2023

I think it is very intuitive and makes integration seem like a piece of cake compared to other apps.

ChillinVonDylanCo
United States
3 months using the app
November 7, 2023

Top

Gnuschi®
Austria
4 days using the app
September 11, 2022

I am experiencing some of the same issues that other people/companies are having. I keep getting GTN error on a lot of products. I also am experiencing missing inventory data issues. I don not know what that means or how to fix it. I am thinking about removing this app. My sales have dropped since this past May.

Southern Reel Outfitters
United States
Over 3 years using the app
Google LLC replied September 12, 2022

Hi there,

Thomas here from Shopify. Thank you for taking the time to share your review of the Google Channel with us. Your feedback is extremely valuable. I'm sorry to hear of the struggle you are facing with your account. I'm going to look into this further and follow up with you in an email to open up the lines of communication here and see if we can address this concern.

Thomas | Shopify

August 20, 2023

Super intuitive et très fluide, elle ne demande que très peu de temps pour être configurée en plus de nous aider dans la création de nos comptes google ads ou autres.

Abaya et Caftan de Nora
France
3 months using the app
July 19, 2023

parabéns pelo trabalho essencial para grande e pequenas empresas, estao de parabens, uhuuuuuuuuuuuui

Erivaldo de Jesus - Loja Oficial
Brazil
3 months using the app