Reviews (9,098)

Overall rating
4.6
Counts per rating level
  • 72% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 12% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the ease of use and effective Shopify integration of these apps, noting their straightforward setup and seamless operation. They enhance online store functionality, particularly in managing product feeds and boosting sales through improved visibility on Google Shopping. The user-friendly interface caters to all skill levels, and the responsive customer service helps quickly resolve any issues, supporting business growth.

November 10, 2020

very good. thank you thank you thank you thank you thank you thank you thank you thank you thank you

VIVO
Germany
5 months using the app
November 22, 2019

Setting up the Google Ads to take advantage of the $100.00 credit. It's working, but I feel the flow of info on how to do it could be improved some. I apparently have to do the ads directly to obtain the $100.00 credit, but my account will be linked to Shopify? A little fuzzy as to where to go from that point. Waiting on my email from Google at this time. Thanks.

Grand Central Merchandise
United States
5 months using the app
January 29, 2019

The new Google Shopping app took all the controls away that you need to make if function correctly.

I love Shopify, but their shipping system absolutely stinks and isn't even close to accurate for my products. I ship some items regular UPS and others ship by semi-truck. I also ship from several different factories across the US, and Shopify can only handle live shipping from one location. I have to use an 3rd party app to help with shipping. So this app can handle the shipping, I have to tell Shopify that this isn't a physical product, so it doesn't need to be shipped. If I don't do this, Shopify would try to add Shipping on top of the shipping the app's charging. This works real good for my customers.

Problem is, the Shopify's Google Shopping App is telling Google that my product is FREE Shipping. Google Shopping is advertising to my potential customers that I'm giving them FREE Shipping, when it could be $675 or so. That's a pretty big shock, when they see FREE Shipping.........then Shipping for several hundred dollars.

The old version of Shopify's Google Shopping App gave you access to the shipping settings. The new version, doesn't even have any shipping settings. No settings for it at all. Just settings like color and ect. Nothing for Shipping.

AccuBrass.com
United States
Over 6 years using the app
Google LLC replied June 10, 2019

Hi AccuBrass.com, thank you very much for this very detailed and excellent feedback! It is feedback like this that is invaluable for updates and suggested changes for our developers. Now luckily, we have had a few updates since the time of this post. For example, we have added multiple store locations which should aid your store - https://help.shopify.com/en/manual/locations?utm_source=gurucopy&utm_medium=link&utm_campaign=Gurus#undefined and we have also, updated the Google Shopping app since.

I will be emailing you as well with extra information and you can reply to me there as well. Thank you very much!

Niall, Shopify Support.

December 25, 2020

Super easy to integrate. Novice people can make it work and learn along the way. Abundant help pages present for gaining information.

NatureDrops Store
India
5 months using the app
May 3, 2020

Great experience best app very useful .Mostly easy set up tutorial for beginner much better services.

ShiningGemsworld
India
5 months using the app
May 8, 2020

Great app for me to sale more and more. Hope my future will great using this app and support from Google....

BuyBest
United Kingdom
5 months using the app
January 9, 2021

I like this app because it has great tools for business owners. Google is hands down my most valuable resource.

Pet Bestie
United States
5 months using the app
February 6, 2021

just started using this app but it was very easy to setup and cant wait to get started. What a great way to help with analytics!

zaddyboy
United States
5 months using the app
August 21, 2020

great platform.easy to access. and i love to explore this apps so i could learn more about it even though im not so familiar with this.

RCM Online Shop
Philippines
5 months using the app
April 3, 2021

Great product easy to use. It is the best service to use and provides so many different advantages for the users or sellers!!!

AlekaDeals
United States
5 months using the app