Reviews (9,098)

Overall rating
4.6
Counts per rating level
  • 72% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 12% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the ease of use and effective Shopify integration of these apps, noting their straightforward setup and seamless operation. They enhance online store functionality, particularly in managing product feeds and boosting sales through improved visibility on Google Shopping. The user-friendly interface caters to all skill levels, and the responsive customer service helps quickly resolve any issues, supporting business growth.

May 9, 2020

Super easy to use. Everything is automated and straight forward. I'd recommend as somebody that comes from a 10 year background in E-commerce.

Black/Tuesday
United States
3 months using the app
Edited November 11, 2019

Excellent to use but would like to see better transparency and results , the settings are easy to use but more quotation would be welcomed and better infographics.

Pharaoh Lights UK ltd.
United Kingdom
3 months using the app
Edited June 7, 2020

User friendly. But i need to broaden my knowledge anout online selling to grow my online business faster.

KiK Collection
United States
3 months using the app
November 13, 2023

love it!

Ngo Tinh Yen Bookstore
United States
3 months using the app
July 26, 2022

Quite a poor app at this stage, throws up GTIN errors when all products have codes, can't connect to youtube channel. So far causing a lot of issues

Editors Keys
United Kingdom
Almost 4 years using the app
Google LLC replied July 29, 2022

Hi there,

Jackie here from Shopify support. Thank you for leaving your detailed feedback about the app, I'll reach out to you to discuss any specific issues that we can correct.

Jackie | Support Specialist
Shopify

December 19, 2020

Be very care with your ad budget. There is a several day lag between what you see in Shopify and what is going on with your actual google ads account. By the time it catches up, that ad that shows not spending the daily budget has maxed out the budget for the last several days. This lead to spending a bunch of money while showing very poor results in the end.

Dancers and Dogs
United States
Almost 4 years using the app
Google LLC replied December 28, 2020

Hi there,

Jordan here from Shopify. Thank you for taking the time to share your review of the Google Channel with us. Your feedback is very important.

It is concerning to hear about the ad budgets lag. I will send you an email to open the lines of communication to see if we can further assist you with this matter.

Jordan l Shopify

July 1, 2020

Took just a matter of seconds and it was set up. Now just have to wait for Google's approval - hopefully.

Smartphone Wallet Cases
United States
3 months using the app
Edited August 8, 2020

Great Tool! Cudos Google! I really liked the whole experience! Very easy to navigate! Must have it ! I love it !

bargainpouch.com
United States
3 months using the app
September 4, 2023

otima

Global Fetch
Brazil
3 months using the app
October 31, 2019

Sehr einfach und leicht zu bedienen ging sehr schnell und es funktioniert alles ohne Probleme. super google

Dogsrealm
Germany
3 months using the app