Google & YouTube , 7,820 reviews

Overall rating
4.5
Counts per rating level
  • 69% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, easy setup, and smooth integration with Google Shopping and YouTube ads. They praise its automatic product updates, personalized recommendations, and quick search results. The app's insightful analytics are valued for optimizing strategies and boosting sales. Merchants also commend the responsive customer support and frequent updates.

April 11, 2023

Like others, over the span of a week, all of our products expired and we ended up with no active items on our Google Merchant account. We tried to solve the issue on our own, not really expecting to succeed, especially after seeing so many similar situations reported in these reviews. We are not sure if it will help anyone else, but we did discover that our primary feed had been deleted. We reconnected that and after 36 hours were very pleasantly surprised to see all of the item were active again.

Lesser Jewellers
Canada
Almost 2 years using the app
July 25, 2020

EXCELENT EASY WORK FANTASTIC APPS TO SHOPIFY STORE NOW MARKETIN COMING SOON THAKS SUPORT ,IAM ROOKE BIGGIENER IAM HAPPY

AMERICAN BEAUTY COSMETICS
United States
About 2 months using the app
May 6, 2021

Been trying all day to speak with support about how I've been having an issue with the Google Shopping App in our Shopify store. No matter how much I shorten the product description, the warning always appears stating that the description is too long. Nobody seems to know what to do and I keep getting sent back and forth to different support people as Shopify and Google support point the finger at each other and shrugging off the problem as "not theirs"

Yu-Be
United States
Over 1 year using the app
August 22, 2020

I am just beginning to use the Google channel. I am looking forward to a profitable experience. The opportunity to have my product listing on a global network and before potential customers is compelling.

Essence of Youth Anti Aging Products
United States
Almost 2 years using the app
Edited May 7, 2020

So easy to use. Thank you for making it easy for small business owners who don't have a lot of time or experience to write code, etc. Easy to upload to my Shopify Store.

Pure Joy's Skin Care Shop
United States
About 2 months using the app
April 22, 2023

User of this app for over 2 years with no problem. Now the app since Shopify updates is now pretty much useless... the dropdown box from the product page to update things like colour/age/size etc has disappeared - the only way to solve it now is to add a product then switch between various pages (that you then get stuck in btw) to add the missing info, and THEN half the time it still doesn't work! add to that the 'missing GTN' even when it's there and I am about ready to pull my hair out. Why have you 'fixed' something that wasn't 'broken' in general in the first place... and now clearly is broken completely. 1000 products to go through individually repairing or trying to repair and mostly failing because of your 'update' . All I have to say is PLEASE MAKE IS A PRIORITY TO PUT THE GOOGLE METAFIELDS BACK ON THE PRODUCT PAGE
thank you

The Baby Place
United Kingdom
Over 3 years using the app
Google LLC replied April 25, 2023

Hi there,

Brett here from Shopify support, thank you for taking the time to install and use the Google channel on your store and leave a review. I'm going to follow up with you over email to open up the lines of communication and see how we can provide support for you on this.

Brett | Shopify Support Specialist

August 29, 2020

It is very easy to use and navigate for a non-computer wizard like me as I did not hire anybody to do things on my online store for me.

msc999
Philippines
About 2 months using the app
November 1, 2020

A integração do Shopify com o Google é uma execelente oportunidade para alancar as vendas e obter maior visibilidade online.

Rafaah Store
Brazil
About 2 months using the app
Edited January 3, 2020

For starters is so hard to fix this channel it's take a long time to using correctly but it's useful

babagala
United States
Almost 2 years using the app
August 18, 2020

It really makes the integration process easy and smooth. It connects Merchant Center, Smart Shopping and even create the conversion actions needed on Google Ads (check if you don't want to included them in your Conversions column).

Amy Myers MD
United States
Almost 2 years using the app