Reviews (9,485)

Overall rating
4.6
Counts per rating level
  • 72% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend these apps for their user-friendly interface and seamless Shopify integration, ideal for all technical levels. They appreciate the quick setup and efficiency improvements, with features like free listings and direct Google Merchant Center management enhancing business growth. While customer service quality varies, support during setup is often praised. These apps are especially beneficial for beginners aiming to boost their online presence.

April 8, 2024

Worst.. when just connected with the Shopify account the products were getting approved. and after 2-3 days it was showing as Misrepresentation policy violated. No proper clarification is provided. just the robotic email received that to visit the policy page and read all over again ang again. it would have been better if there are specific issues have been mentioned. so that as an individual ...

ShosaQualiTees
India
21 days using the app
Google LLC replied April 11, 2024

Hello and thank you for leaving the review and feedback. We are sorry to hear this has been a cause of frustration for you. Google's policies are in place to protect ...

March 15, 2024

Don't bother with this app. Once again the big company wins while the small company loses. It seems Google system has several flaws especially when it comes to products. We sell jewelry, are a registered business with complete tax id, and yet business is unverifiable according to Google. I'm closing tell me where any of my products listed included Pharmasecutals
You algorithm is flawed and need ...

Saint Laurents Jewelry
United States
About 1 month using the app
Google LLC replied March 18, 2024

Thank you for taking time to leave a review. We are sorry to hear that you have been frustrated with your experience so far. We monitor this feedback closely and will be sure ...

May 28, 2024

Scammers. They will gladly take your money for ads but when there's a problem they will just send out a generic, useless email.

iShop Home Decor
Sweden
2 months using the app
April 12, 2024

horrid app. I have it installed, everything is synced and connected, be it merchant center, analytics, google ads.

Everything should be good. Tag assistant says no Google tags are on my site.

So what's the point?

Wooflinen
United States
Almost 2 years using the app
September 18, 2024

O app na Shopify fica com o status de Não Conectado, desta forma as métricas de conversão não aparecem corretamente, o que impacta no resultado das campanhas. Já encontrei mais pessoas com o mesmo problema e parece que não resolvem.

Comprar Cuecas
Brazil
About 1 month using the app
Google LLC replied September 30, 2024

Oi! O status Não conectado no Web Pixel não significa que as conversões não estão funcionando. Web Pixel é um novo recurso lançado neste outono, e você o verá mudar para ...

July 29, 2024

I can't get it activate and support I was chatting to, could not seem to get me anywhere

Alumota
South Africa
About 1 month using the app
June 1, 2024

Keeps flagging my shops for misrepresentation without giving me any idea what to fix.

Oh Bop Fashion
United States
3 months using the app
Google LLC replied June 3, 2024

Hi - thanks for bringing this to our attention. For details on the Misrepresentation policy issue, please see this help article: https://support.google.com/merchants/answer/ ...

March 21, 2024

Used this plugin to connect to google ads as well as GA4 but, but the ADS conversion data is not captured at all!

EVDANCE
Hong Kong SAR
9 months using the app
Google LLC replied March 25, 2024

Thank you for leaving a review. While we are happy you were able to connect we are sorry to hear that Ads conversion tracking is not working as you expected. We have a ...

May 17, 2024

App doesn't work, I put in my mobile as requested to authorise and it says an unknown error has occurred. I have tried uninstalling and reinstalling multiple times with the same outcome. The help link goes to a generic Google help site with no specific information on what is actually going wrong.

Reviewify
New Zealand
2 days using the app
Google LLC replied May 20, 2024

Hi, thanks for letting us know you're having some trouble with our app. Please reach out to us through the "Get Support" link in the upper right of the App (the blue Get ...

March 7, 2024

Customer care is virtually non-existent, as they merely direct customers to read through policies, terms & conditions, and other documentation to resolve issues independently. Responses are often vague, lacking specific reasons for account suspensions.

Auto Performance Hub
Canada
2 months using the app
Google LLC replied March 11, 2024

Hello and thanks for taking the time to leave a review. We are sorry to hear that you have been frustrated with your experience so far. We monitor this feedback closely and ...