Reviews (8,863)

Overall rating
4.6
Counts per rating level
  • 71% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 12% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ease of installation and seamless Shopify integration, enhancing user experience and simplifying operations. They appreciate the effective customer service and the app's functionality in connecting stores to Google for product showcasing and advertising, which helps expand reach and drive sales.

July 30, 2024

ใช้งานง่าย และ เพิ่มยอดขายได้

ร้านวิมานแอร์
Thailand
12 days using the app
February 6, 2024

I have the 'Google and YouTube' app installed and it is linked to my GA4 analytics account. It works great.

I have a problem though. I am importing conversions from GA4 into Google Ads. That works well. But I cannot seem to be able to implement 'enhanced conversions' in Google Ads.

All the information on enhanced conversions says to install either GTM or Google ADS TAG. Evidently I should not have both the 'Google and You Tube' app GA4 AND GTM set up on the same site.

But I don't want to uninstall the 'Google and YouTube' app.
How can I implement enhanced conversions?

Arka
United Kingdom
11 months using the app
March 15, 2024

Google Allows us to serve our customers and be found by millions people. Thanks google

247 Bathrooms
Australia
8 months using the app
September 20, 2024

I find it really useful, I encourage everyone to use this app from Google!

Nota Pet VN
Vietnam
May 16, 2024

Muito bom.

lojanaesquina
Brazil
About 2 months using the app
January 22, 2024

With the integration of Google & YouTube with Shopify, it brings a greater reach and exposure than merely having a Shopify store alone. The combination of these apps gives me a WIN/WIN experience!

Snitz Design LLC
United States
12 months using the app
April 25, 2024

very good app

foldingup
Australia
Almost 5 years using the app
December 28, 2023

Won't sync with Shopify at all. There's this transparent overly in shopify admin that prevents ticking boxes and interacting with this app. And now after reading other reviews I see that it may become even more of a nightmare if it ever does sync. After spending all night trying to get answers as to why I cant even get through the 'set up' phase of this app in shopify, and then reading about all the issues others are having, I cant trust it. With hundreds of products in my store, its too risky, especially when there is absolutely no customer support.

FINALLY BLISS
United States
Over 2 years using the app
Google LLC replied January 8, 2024

Hello there and thank you for taking the time to leave a review. We are sorry to hear you have been frustrating with your experiencing syncing products between Shopify and Google. Part of what you are describing sounds like it may be happening outside of the Google & YouTube app but either way, we do have a dedicated team standing by to provide support. If the issue is with the app, they should be able to help. Please contact them here: https://support.google.com/merchants/contact/shopify_3p_support_app

June 2, 2024

good

Tiffany Hamilton Premium Market
United States
About 2 months using the app
May 4, 2024

so far so good

Unique Flavors LLC
United States
About 5 years using the app