Reviews (9,092)

Overall rating
4.6
Counts per rating level
  • 72% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 12% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the ease of use and effective Shopify integration of these apps, noting their straightforward setup and seamless operation. They enhance online store functionality, particularly in managing product feeds and boosting sales through improved visibility on Google Shopping. The user-friendly interface caters to all skill levels, and the responsive customer service helps quickly resolve any issues, supporting business growth.

July 24, 2024

Nem at bruge

Sensuana.es
Denmark
About 1 month using the app
January 1, 2024

IT's now 2 Months that we've tried to use this Apps. Google Merchant still declined us with : "Account suspended due to policy violation: Misrepresentation" without helping us out to identify the problem.
They send a Generic email very vague and useless to identify the issue.
We were expecting a deep more and integrated solution. But sound it is not!

Since the installation of this App, we've published on EBAY and AMAZON all our 600 products without any issues with another App!

PAPYHOBBY - Now it is FUN!
Canada
6 months using the app
Google LLC replied January 8, 2024

Hello there and thank you for leaving the review and feedback. We are sorry to hear this has been a source of frustration for you. Google's policies are in place to protect merchants and consumers. If you would like to learn more about this particular policy and how you can request a re-review, please visit: https://support.google.com/merchants/answer/6150127?hl=en&sjid=15068795589301841412-NA

For further questions or help with this, feel free to reach out to our support team at this link: https://support.google.com/merchants/contact/shopify_3p_support_app

May 17, 2024

App doesn't work, I put in my mobile as requested to authorise and it says an unknown error has occurred. I have tried uninstalling and reinstalling multiple times with the same outcome. The help link goes to a generic Google help site with no specific information on what is actually going wrong.

Reviewify
New Zealand
2 days using the app
Google LLC replied May 20, 2024

Hi, thanks for letting us know you're having some trouble with our app. Please reach out to us through the "Get Support" link in the upper right of the App (the blue Get Support link, not the three dot menu), or clicking here: https://support.google.com/merchants/contact/shopify_3p_support_app

We hope to hear from you soon

May 30, 2024

hasta el momento esta herramienta es intuitiva y fácil de usar, además de que puedo encontrar información fácil y rápido en cualquier lado.

Wolf Tattoo Mx
Mexico
10 months using the app
February 27, 2024

I just spent 2 days fixing my listings for Google. One item was the identifier existing. Since I have vintage items it was a very confusing 2 days! You cannot find it anywhere in the directions for both Shopify or Google! Also I have a couple of vintage dolls and a vintage Evenflo baby bottle that is being reviewed for sexual and inappropriate listing!

I wish these apps were for user friendly for those of us that are not programmers.

Vintage By Krisa
United States
12 months using the app
Google LLC replied February 29, 2024

Hello and thank you for leaving such detailed feedback. We are sorry that you found it challenging to sort out the listing of your vintage items but in looking at your account it looks like you're now all squared away. We really appreciate this valuable feedback and will be sure to share it with our teams that manage the help center as well as our product teams - we are always looking to improve the experience. Thank you again.

March 5, 2024

Thank you, Google for making my experience with this app so easy.

Lifestyle Furniture
South Africa
5 months using the app
July 20, 2024

Excelente servicio!

Epowergadget
Dominican Republic
About 2 months using the app
November 24, 2023

a fabulous app if you want to keep everything under control for google ads to analyze and much more, truly excellent

Gem Collectiongriff
Italy
About 2 months using the app
July 23, 2024

There is no option for Croatia country. Why is that?

MOBILFOX CROATIA
Hungary
25 minutes using the app
Google LLC replied July 25, 2024

Hi, I'm sorry you were not happy with the app missing Croatia as a selection. Unfortunately the app only supports countries that Google Merchant Center supports ads for, and Croatia has not been enabled there.

August 5, 2024

BUENA

SOY CAPRICHOSA
United States
4 months using the app