Reviews (8,856)

Overall rating
4.6
Counts per rating level
  • 71% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 12% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ease of installation and seamless Shopify integration, enhancing user experience and simplifying operations. They appreciate the effective customer service and the app's functionality in connecting stores to Google for product showcasing and advertising, which helps expand reach and drive sales.

Edited June 14, 2020

Shopping on google is a great experience for a Fast uploading website. Google provides a great way.@

Stasias-Shop.com
United States
3 months using the app
Google LLC replied July 30, 2020

Hey there!

Amy here from Shopify, thanks so much for taking the time to leave us a review! I would love to hear what you think of the Google Shopping app so far, now that you have had some time to get going with it! I'm going to send you an email so we can communicate and I can hear how it's going!

Amy l Shopify

November 23, 2020

ITS BEST TO UNDERSTAND AND GROW FROM AND BY GOOGLE WEB AND WITH GOOGLE APPS SO ANYBODY CAN COME AND JOIN WITH

MY Wonder Mall
India
About 2 months using the app
January 18, 2023

The items are not syncing anymore. Something stopped working in January 2023, and as a result we are losing our listings on Google Merchant Center. Also, we noticed that the App does not sync the discount pricing with GMC.

Greenkin
India
3 months using the app
Edited January 26, 2021

This seemed to work flawlessly. Only problem is the 3-5 wait time after all items have been synched..

Drum Beat Graphics
United States
3 months using the app
Google LLC replied January 27, 2021

Hey there,

Kevin here from Shopify. Thank you for taking the time to share your review of the Google Channel with us. Your feedback is extremely valuable. I agree, it would be nicer if Google could review products a little quicker but they have to make sure that all products are meeting their numerous polices. I'll follow up with you in an email to open up the lines of communication here should you have any further questions. :)

Kevin | Shopify

August 23, 2020

Very easy to set up let's see if it brings in the traffic and conversions I way to make my brand successful

Furr Babi
Spain
About 2 months using the app
February 3, 2021

Just getting my business started, Google is a must have for success. App was easy to use and understand and didn't take very long to get through the process.

Splendid Merch Club
United States
4 days using the app
April 22, 2020

The set up process is easy, convenient steps and saves time and effort, what I do not like is that every time I submit this form it keeps telling me that something went wrong, please fix this problem sir.

ALI SPORT LINX
United States
About 2 months using the app
Edited June 26, 2020

This App has been the best & worst experience for us. We installed the App & very quickly it turned our buinsess around in the most amazing way & solved all our Google Ad challenges. We loved what this app had done for us BUT soon after, we starting experiencing problems with product feed & syncing on Google Merchant Centre and the nightmare began, before we knew it, our active poroducts on Merchant Centre dropped from more than 6000 to less than 1700 and kept going down & our wesbite came to a grinding halt - no more revenue!! Contacting support has been a frustrating experience and each day that passed we lost revenue while they 'tried' to fix the problem with little actual feedback, to the point that we swithced to another app just to make sure that our issues with Merchant Centre were as a result of a problem with this app - once we switched, all our product issues resloved and almost zero issues on Merchant Centre but the app we installed is not Google Channel and has not yet done what Google Channel had done for us - we are so very sad that the support team had not helped us and that we know have to deal with the problem of knowing of probably the best Google Shopping App which has issues with product feed that we have had to leave and now sit with an app that has no product feed issues but has added no value as Google Channel did - nobody from support of this app will probably even read this review so it probably doesnt matter that I write this - if only a real person from support would actually care enough to truly want to help us, we could keep using this App that we know is able to produce amazing results - I don't know what to do.

OnlineHomeStore.co.za
South Africa
3 months using the app
Edited October 30, 2022

Our products are unique and this is indicated by default in Shopify Google Fields. Yet on the Merchant centre all our products are disapproved because - wait for it - they are unique and don't have GTIN etc. The fix, that we mark them as custom/unique! To repeat - we have already done this! Staggeringly incompetent and farical by Google.

Witch of Scots
United Kingdom
About 2 months using the app
Google LLC replied November 1, 2022

Hi there,

Vance here from Shopify. Thank you for taking the time to leave feedback for the app. I've sent you an email to connect and offer further support to work through any issues you're facing!

Vance | Shopify

September 27, 2020

I love google. i am very happy to work with all of Google features and team. I hope make a crazy sales.

Elementvip
Canada
4 days using the app