Reviews (8,856)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its ease of installation and seamless Shopify integration, enhancing user experience and simplifying operations. They appreciate the effective customer service and the app's functionality in connecting stores to Google for product showcasing and advertising, which helps expand reach and drive sales.
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If I could give zero, I'd give zero. It does not work correctly and all my products have been sitting in pending for WEEKS. I never used to have any problems on the old app so not sure what is happening now.
Hi, there. Thank you for sharing your feedback about your experience with the Google Shopping app. I'm sorry to hear that it was a negative one. The pending process is done by Google. It's known that Google is doing this manually and the waiting period is inconsistent. I've followed up with you by email to see if there's anything we could assist with and to log your feedback for our developers. Hope to hear from you! -Jason, Shopify Support
My store, jewelry4generations.myshopify.com has been suspended since I set it up because of "misrepresentation" policy violation. I uploaded products from ShineOn via the app and the Shineon platform and didn't change anything to the uploads. I have tried to work with Google to fix the problem but I don't SPECIFICALLY know what the problem is. Shineon is listed as the Vendor for every product and I in no way have claimed that these are my products. If someone could help me with this I would really appreciate it.
Jami Roberts
Hi there,
Chris here from Shopify. Thank you for taking the time to share your review of the Google Channel with us, your feedback is extremely valuable. We are sorry to hear that your account was suspended by Google. I'd be happy to work with you to help provide some next steps towards resolving this issue. I'll be following up with you in an email to open up the lines of communication.
Chris | Shopify
Dude day 1 this app got me banned from google. Who ever made this crap is a total jerk. Not sure how to fix the damage they have done.
The app needs to have an option of selecting which variants a merchant wants to publish to Google Shopping product listing ads. It is a very common scenario where a merchant may not want to publish all variants of a product to Google Shopping. Currently there is no workaround & that means wasted marketing dollars.
0 stars. every product I entered is literally disapproved except for one. i even went on google shopping fields and typed in the product identifiers as well as the age group and sex for the shirts i have and still disapproved. no clue.
Thank you for sharing this feedback! While it is up to Google whether your products are approved there are some things we can check to see what may have happened here.
First of all, if your products don't have a GTIN you can set the to custom, which has been known to help with approvals. This page talks more about that - http://bit.ly/2ZRAK71.
I’ve followed up with you via email as well, to log your feedback for our development team and to chat about this further. -Lizzy, Shopify Support
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Easy to use, can create any campaign. I recommend to use this app instead use on website . Great app
Eu sou iniciante, estou começando a usar, ainda não tive resultado. Mas espero vender muito através desse aplicativo. Estou aprendendo ainda a lhe dar com a ferramenta.
apparently my product cant be advertised because it 'enables users to gain access to unauthorized data- like if it was a hacking device'
so guess what is it that I am selling.
A camera. A camera with only function the one to do recording.
Meanwhile, cellphones , smartwatches, laptops and all kinds of devices with included cameras and millions of additional functions (and dont tell me a smartphone doesnt enable users possibility to hacking but a simple telecamera does) are being advertised nevertheless.
Injust and doesnt make any sense. And as if it wasnt bad enough, even support says they cant do anything about it and that the policies stand correct. Google, either sue yourself because you are advertising products you say you cant or allow me to advertise them because you are doing the same with millions of other products
Hey there!
Amy here from Shopify, I just wanted to thank you for taking the time to leave us a review. I'm sorry to hear of the troubles you have been facing. Just to clarify, Google does follow its own set of guidelines and we don’t always have the details on why products are approved or not. I would love to take a look at this with you though and see if I can give any insight or provide any assistance. I will send you an email!
Amy l Shopify
J'adore Google shooping, très pratique ergonomique.
Je vous le conseille.
Il ma permit d'améliorer mon marketing