Reviews (8,856)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its ease of installation and seamless Shopify integration, enhancing user experience and simplifying operations. They appreciate the effective customer service and the app's functionality in connecting stores to Google for product showcasing and advertising, which helps expand reach and drive sales.
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J'apprends encore à utiliser. Le reste viendra avec le temps . L'utilisation est simple. Ce qui permet à n'importe qui avec ou sans connaissance de codage Dédé l'utiliser
rubish app, support is friendly but offers no actual real support no more than a bot repeating useless answers.
Hi there, my name is Jonathan and I'm a member of Shopify's support team! Thank you for leaving this feedback. We appreciate hearing back from our merchants about their experience with the Google Shopping application!
I'm sorry that our team wasn't able to help with your previous inquiry! I am going to follow up with you via e-mail and see if there is anything you're still having trouble with that I can help with. Be sure to watch for that message!
Jonathan E. | Shopify Support Guru
google reject one of my business for no reason. i hope this times everyting will be ok for me. next time i'll spend no more money with google.
Hi there, thank you for leaving a review for us today! My name is Jonathan and I'm a member of Shopify's support team. We really appreciate hearing from our merchants!
I'm sorry to hear that you were unable to complete the set-up of the Google Shopping application previously! That can be very frustrating. I hope that this time is more successful!
I am going to send you an e-mail to see how to process is going this time around and I hope to hear back from you, be sure to look out for that message!
Jonathan E. | Shopify Support Guru
This app gives Shopify OWNERSHIP of your product catalog and you CAN'T ACCESS IT YOURSELF or give others access.
This means you can't sync it to Instagram to tag products/etc, you can't use the product feed to advertise on Facebook (even though you can see it in your catalogs), and basically - you can't do anything with it except advertise on Google Shopping.
This means you'll need ANOTHER product feed app (like Flexify) on top of this - which defeats the whole purpose of this app. Just use Flexify instead and save yourself this hassle.
Thank you for sharing this review with us! I'd like to see if I can help clarify the issue you've had here. To connect with your Facebook page and Instagram you will need to use the Facebook Channel app (http://bit.ly/2lggf0D).
The Google Shopping app is set up to be a bridge between your Shopify account and Google specifically. I’d like to help you make sure that everything is set up correctly in your account, so I've reached out to you via email. Hope to hear from you soon! -Lizzy, Shopify Support
Trying to connect your shop to youtube via this app is about as painful as a horse repeatedly kicking you in the face.
Hi there,
Charlotte here from Shopify support, thank you for taking the time to install and use the Google channel on your store and leave a review. I'm going to follow up with you over email to open up the lines of communication and see how we can provide more support for you on this.
Charlotte | Shopify
I have been using Google Store, it's new program but it's useful since people who searches business on maps can have instant view of what we got in store and it really helps to attract if we manage the store regularly. Only thing is it still doesn't approve of the items easily and requires a lot of changes and manual editing and review.
Disappointing. Introduced to market before ready to be a valuable app
Terrible app am shocked that its made by shopify YIKES!!! Its poorly done why cant they do something better
Google shopping product feed failed to post, I don't know why.The newly added items cannot be synchronized to the Google shopping app.
Thank you for sharing this review with us!
There are a few possible reasons your products haven't appeared. Google Shopping products are subject to a review by Google, and there are also a few requirements for the channel to work, which you can find here (https://help.shopify.com/en/manual/apps/apps-by-shopify/google-shopping-app/requirements). You will want to make sure that you products are set to be available on the channel too.
I’ve reached out to you via email, so that we can continue looking into this. I look forward to speaking with you soon. -Lizzy, Shopify Support
They provide no way to actually view that your products are indeed on google. They only say that is been approved to google but there is no way to see if they are actually on google shopping.