Reviews (8,856)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its ease of installation and seamless Shopify integration, enhancing user experience and simplifying operations. They appreciate the effective customer service and the app's functionality in connecting stores to Google for product showcasing and advertising, which helps expand reach and drive sales.
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i just started this app but so far super easy explains everything in detail .love it.haven't got any sales yet but like i said i just started so wish me luck.thank you ghanna & tinks Gift shop..@ Young-maternity.myshopify.com
I am currently trying to use this app so I can connect my google merchant with my Shopify, but because I am located in Canada the required shipping details needed for Google merchant are limiting and hard to follow/use. I am still trying to configure the shipping manually within Google Merchant, but it has proven to be extremely difficult and has been a constant battle to set up....
Good......Even Chinese could buy things through google shop, it is still a helpful tool for Chinese business people
great app for managing google ads campaign, simplifies the process of running shopping ads and smart shopping campaign. great job..
I hope this works better than the app? Google just kicked us because they said the product feed price didn't match the price on our store but it's the same. The problem was that we have a minimum quantity and it requires advanced coding xml knowledge which we are learning but have been off shopping for some time now.
The free listing is working well but I am struggling with the Merchant Center. I don't see what is wrong with my shop because they suspended my account "due to policy violation: Misrepresentation". I am stuck here!
Hi there,
Jordan here from Shopify. Thank you for taking the time to leave a review of the Google channel app. We greatly appreciate your feedback.
I would love to help you navigate the policy suspension placed by Google. I will send you an email to open the lines of communication, where we can work together to resolve the account suspension.
Jordan | Shopify
Avoid! Worst support ever. You will only get copy and paste answers that are generic so look for another app. I cannot understand why Google does not put just a bit effort into this. I have started 4-5 support tickets with no-value reply and they seem not really interested to solve, in some cases, they reply back to Shopify.
The conversion value does not work correctly between the app and Analytics/AdWords. Incorrent title displays between Merchant Center and Shopify.
HI -- Thank you for your feedback. I've reached out to you privately to try to identify and address some of the issues you may be seeing here.
This app has helped me a lot in converting visitors into buyers!i dont see much they should improve anyhow!so far its a great one
So I attempted this morning to add this. Two issues. First, it created a brand new account under my main google merchant center login. This is not what I wanted. I am a trusted store, have local and Buy on Google set up under my other account. Why would I want to start from scratch. The other issue is that I have sub-accounts under my main google merchant center account. It allowed me to select from them, but didn't list the actual sub-account I needed to connect to. It only listed three of the four sub-accounts I have. I have no idea why it didn't list them all. We do live shows every month and have over 85,000 followers on Youtube. I think this could be awesome if you can help me to get it to work and I would change my review to 5 stars.
Using this app is like being dropped in the middle of a maze of razorblades blindfolded. Sure, it automates a lot for you. But it leads you right into a trap where your products and account are automatically suspended by a bot and no lifeline to get you out.
Oh, and the support form doesn't submit. Bandits.
Hi there, my name is Jonathan and I am member of Shopify's support team!
I'm sorry to hear that you've been having trouble with the Google Shopping app. We appreciate your feedback, and would love to hear more about your experience so that we can do our best to help and share your feedback with our developers.
I am going to follow up with you via e-mail to offer some solutions for account suspension with Google as well as to discuss the overall experience you've had thus far. Please be sure to check both your inbox and your junk mail for the e-mail!
Thanks,
Jonathan - Shopify Support