Reviews (9,102)

Overall rating
4.6
Counts per rating level
  • 72% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 12% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the ease of use and effective Shopify integration of these apps, noting their straightforward setup and seamless operation. They enhance online store functionality, particularly in managing product feeds and boosting sales through improved visibility on Google Shopping. The user-friendly interface caters to all skill levels, and the responsive customer service helps quickly resolve any issues, supporting business growth.

November 30, 2019

It is easy t use and help me to resolve my problemkkkkjkjkmnkkjmkmkmkmkjkjkjkjkjkjnjjhhbhhgvghvggvcgfcfcfcfcfcfc

Amazon marketing.com
United States
11 days using the app
July 3, 2020

Decent, very handy for setting up your store even if you didn't use the google channel app, very good suggestions and walk through guide.

Blue Box Medical Supplies
United Kingdom
11 days using the app
Edited February 7, 2020

I set up this account to be able to select new products for my store I deleted many products that have never sold and want to add new ones to take there place. I will be deleting more from other wholesalers soon. It was so EASY to set up! Thank you Google! Love my Google Chrome! So easy to navigate and link apps to it.

bellesaccents.com
United States
11 days using the app
June 24, 2020

I'm using Google to advertise and have yet to receive any online views, but in due time i will have a bigger advertising budget.

Luke's Luxury Store
South Africa
11 days using the app
Google LLC replied August 3, 2020

Hey there!

Amy here from Shopify, I just wanted to take a minute and thank you for leaving us a review. I would love to check out your shop and see how things are going now, and give you some additional guidance if necessary to increase those views! I'll send you an email so we can open up that communication!

Amy l Shopify

Edited January 20, 2020

I used the app and it helped me to connect my Shopify store. I hope I start making some money. Thank you!

Flexible Sound
United States
11 days using the app
November 19, 2019

So far Good. But could make better interfact for user to setup multiple campaign in the shopify itself.

Formal Watch
India
11 days using the app
April 30, 2021

I will use this app to help me monitor sales of my online store. Its a bit hard to rate considering I have not started using it yet.

NuQuTees*N*Tops
United States
11 days using the app
April 27, 2020

Thank you nice app, very very functional and useful. I recommend everyone to test it. I can only guarantee 5 stars

Babbazzy
United Kingdom
11 days using the app
Edited May 18, 2021

*Updated* After a week of screwing with it I gave up
NOT FOR BEGINNERS. Requires an understanding of metafields on Shopify and potentially some HTML and CSS and Google, frankly, isn't worth it. Most of the issues I had were with Google, not this app specifically, but there were still some frustrating bugs. 1. You need an understanding of meta fields, what they are and how to edit them, which is somewhat hidden in Shopify and even then they seem to be buggy (the dropdown menus don't populate) . Google also makes it extra difficult by requiring A TON OF THEM and putting the only comprehensive list of product categories in a csv that you have to download, and making some of the values for the metafields dropdown lists that don't populate. It would've made a lot more sense if I had read this post first: https://community.shopify.com/c/Shopify-Apps/Populating-Fields-for-the-Google-Shopping-App/td-p/338281 2. Google is not very clear about where they want contact information visible on the site and their support staff and docs are inconsistent about what is acceptable. Going back and forth with them half a dozen times I got half a dozen different answers. Ultimately, I had to learn how customize the contact.liquid template to add the contact info google wanted in HTML without having it above the contact form I would prefer people use. 3. Google is both incredibly slow and opaque when it comes to approving products and not suspending the merchant account. From the merchant account. I finally gave up when they told me I needed to verify my phone number and the instructions they sent me to do that took me to a page showing that my phone number has been verified for almost a month. Having done content creation for another store for a few years, I never once saw google shopping make a single sale, while Ebay and Etsy sold $20-$40k/month. If it were a quick and easy setup process, maybe it would be worth it. In my case I have a lot of unique and one-off items so it's absolutely not worth the time.

Gray Jay
United States
11 days using the app
Google LLC replied May 18, 2021

Hi there!

Thanks for taking the time to share your feedback! The Google Channel is a great way to sync your products to run a Smart Shopping campaign and list products in Google's Free Listings program. Within the channel, there is also a "Help Center" tab which goes over FAQ's and a step by step walkthrough. I'm sorry to hear you've been having trouble getting your approvals sorted out.

I'll be following up with you via email to offer assistance to help you get the most out of the Google Channel! Chat soon!

Spencer | Support Specialist

July 24, 2020

It was pretty easy to do. Oblige to the rules and checking the correct req took some time, but it was not bad

The Rain Shoppee
Sri Lanka
11 days using the app