Reviews (8,856)

Overall rating
4.6
Counts per rating level
  • 71% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 12% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ease of installation and seamless Shopify integration, enhancing user experience and simplifying operations. They appreciate the effective customer service and the app's functionality in connecting stores to Google for product showcasing and advertising, which helps expand reach and drive sales.

November 22, 2019

I tried for three weeks to use this piece of junk and the support team was totally worthless as you would expect from google. They offered no help whatsoever in telling me which hoop to jump through to get shopping approved. We should expect better.

HairyFoot.Com
United States
1 day using the app
Google LLC replied November 25, 2019

Hi there! Amy here from Shopify Support. Thanks for taking the time to leave us a review.

I would love to talk to you further and better understand the issues you were facing to see what we can do on our end. I will send you an email to open up that line of communication!

Amy - Shopify Support

April 4, 2020

set up add campaign easily. was guided through the process step by step. Found everything easily explained.

Alabama Scale Models
United States
1 day using the app
May 5, 2020

Good ilove it nice view ir best platform.my coutomers comes thank you.
Lovely App. Good worked and safe.

Leifshops
United States
About 2 hours using the app
August 3, 2019

Complete headache and not even remotely intuitive. Wanted to like it because I use Google Adwords. Frustrating.

Quality Valley
Canada
1 day using the app
Google LLC replied August 7, 2019

Thank you for leaving your review and we appreciate you providing us with this feedback. I'm sorry to hear that you find the app to be troublesome and difficult to use.

I would like to know more about what it was you found difficult about the app's usability, and if there's anything I can do to help so that it might become a viable option for you in future. I will be sending you an email shortly about this so please look out for it and send a reply if you'd like to discuss this further. -Victor, Shopify Support

November 25, 2020

i used this app to connect my shopify web site with google and it was very easy and convenient. I recommand it

Vêtements L
Canada
1 day using the app
March 9, 2021

Not too many options with this app, not sure how well it works. Not too many options with this app, not sure how well it works.

Torched Products
United States
2 days using the app
Google LLC replied March 18, 2021

Hey there,

Claire here from Shopify. Thank you for taking the time to leave us a review of the Google Channel. I'm going to follow up with you in an email so I can see if I can help you any further with getting the app set up and working for your store.

Claire l Shopify

November 21, 2019

Im new at this but did manage to get everything up & running with my shopify account... I actually kind of stumbled through process but hopefully figured it out...

Debs Shopping Network
United States
1 day using the app
May 9, 2021

estou tentando este app pea primeira vez, vamos ver como se comporta, isso tudo é muito novo para mim.

HEDS SOLUTIONS
United States
About 2 hours using the app
August 14, 2018

No way to add unit_pricing_base_measure: or unit_pricing_measure: or any other attributes, which are missing :( This app needs to be updated. Shopify is so nice! Please take the feedback and optimize the app :)

Winewings
Germany
1 day using the app
Edited January 10, 2021

I used this app to manage my online store. I will continue using this app to reach regular customers

Ashopaharra
United States
2 days using the app
Google LLC replied January 22, 2021

Hey there,

Robyn here from Shopify. Thank you for taking the time to share your review of the Google Channel with us - we really appreciate it! I hope the app has been helpful in managing your online store. I'm going to follow up with you in an email to open up the lines of communication and see if there's anything else I can do to help.

Robyn | Shopify