Reviews (9,102)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate the ease of use and effective Shopify integration of these apps, noting their straightforward setup and seamless operation. They enhance online store functionality, particularly in managing product feeds and boosting sales through improved visibility on Google Shopping. The user-friendly interface caters to all skill levels, and the responsive customer service helps quickly resolve any issues, supporting business growth.
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There were so many errors with my product feed that my Merchant Center account was immediately suspended. Suspended! This app really is as bad as the other 1-star reviews, I'm so shocked it was created by Shopify.
The app pulled data from all of the wrong fields and there is absolutely no way to check why or how that happened. Not to mention, if you do make a mistake on your own data entry there's no way to resend the feed once you make corrections - especially not if your account's been suspended! There's like no functionality or action buttons in the app. Just a connection that you have to trust is working.
It didn't pull the SEO data as requested, but instead sent the super long descriptions on my website that had html coding, etc. Really weird.
So, I found myself waiting for Shopify's tech team to research the errors while also waiting for Google to respond to my request for reinstatement - but in reality I had no improvements or answers for Google in order to explain why my product feed was so poorly done!
Thank you for taking the time to leave your review and for the context you have provided on the problems that you've had. I'm sorry to hear that you had this experience with the Google Shopping app and can appreciate the frustration you must've felt with your account being suspended as a result.
You mentioned that you had been in touch with our technical team and I hope that they have been able to help in some way with this problem. I will be sending you an email shortly to touch base and see where you're at with the situation. Please keep an eye out for my email and I look forward to hearing back from you. -Victor, Shopify Support
nice helped me ! took few days to approve but yayaay that done now im happy , and hope ill make sales
Love the idea of adding another sales channel to my shopify webstore. However, as many here have stated, I could not get the app to sync properly to my website. It gives me an error message and the Google folks weren't a lot of help either. Told me it's a shopify issue. Can't get through to shopify on the phone. I have worked on this for several hours and I'm done! Deleting the app. Should have review the 1.4 stars first..... My bad!
This app does not sync products with existing Google Merchant Accounts. Every single one of my items was marked "not approved". Then, to add insult to injury, my existing Google Merchant Account was suspended and the link within the Google Channel on Shopify to "Request Re-Review" sent me to a page within Google that never loads. It also appears that my Google Merchant Account shipping settings were somehow changed and then sent back to Shopify. Even though I only sell digital items (which require no shipping), my order notifications from Shopify now have an unnecessary and unwanted "Create Shipping Label" button. I have uninstalled the app and hopefully that cleans up all the problems because I don't want to waste any more time with this mess.
Hi there,
William here from Shopify's marketplaces support team. We're sorry that you had a bad experience with the app. Digital goods often fall into unsupported shopping content for Google's policies. I'll send you a followup email to review exactly what happened with your store.
William | Marketplaces Support Specialist
Shopify
good tools from Google for free
will allow you to sell more online on google and your online store .
Never came across so terrible app like this one. Waited for days to get my product approved just showing pending.
Support did reply slow.A lot of problems must be solved myself,doesn''t support use SKU as product ID in feed.Otherwise not as bad as feedback shown.
Do not install this app. The products don't sync to your feed and it DELETES your existing feeds, so you pretty much have to start from scratch with your google merchant account if you use this app. How does shopify seriously roll out functionality like this that is clearly broken!
GREAT APP. IT ACTUALLY ADDS VALUE TO YOUR STORE AND HELPS TO INCREASE YOUR SALES. HIGHLT RECOMMENDED
I installed the Google sales channel in my Shopify store. Did everything Google requested to be in compliance. All my products keep getting kicked back disapproved due to invalid barcodes. Barcodes are valid and issued from my supplier. In the process of trying to get it resolved my Google ads account was SUSPENDED. Not once but twice. Still trying to get the suspension resolved is a complete and total waste of time and inconvenience.It seems I am not the only one having issues with invalid bar codes this app shouldn't even be listed on the store until the issues with Google can be fixed.
Hey there! Thanks for taking the time to leave your feedback. I'm going to be getting in touch about this, we can provide assistance in getting your product identifiers set up in cases where there is difficulty. - Spencer | Support Specialist, Shopify