Reviews (9,102)

Overall rating
4.6
Counts per rating level
  • 72% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 12% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the ease of use and effective Shopify integration of these apps, noting their straightforward setup and seamless operation. They enhance online store functionality, particularly in managing product feeds and boosting sales through improved visibility on Google Shopping. The user-friendly interface caters to all skill levels, and the responsive customer service helps quickly resolve any issues, supporting business growth.

December 13, 2017

Stay away Better to pay for something that works - If you had a google store don't upgrade

Gracehats
United States
About 12 hours using the app
February 22, 2021

i am not able to install on my dashboard anyone available to assist ? when i am trying to add it says there is no page on this address

Luxrym
Canada
About 12 hours using the app
Google LLC replied February 24, 2021

Hey there,

Robyn here from Shopify. Thank you for taking the time to share your review of the Google Channel with us. You feedback is truly appreciated. I'm sorry to hear of the struggles you are facing with the installation of the channel. I'm going to look into this and follow up with you in an email to open up the lines of communication here so I can see if I can help you any further.

Robyn | Shopify

January 28, 2021

good and excellent
good and excellent
good and excellent
good and excellent
good and excellent
good and excellent

AMTC-Store
Saudi Arabia
About 1 hour using the app
May 15, 2018

Useless. USD only and no way to uninstall it.

Secrets Boutique
United States
About 12 hours using the app
March 26, 2021

It's complicated but I was led through in a logical fashion and the Shopify hyperlinks were crucial to my success

Spoken Wood Design
United States
44 minutes using the app
Edited January 25, 2020

It does def make a difference in traffic. To many rules that makes it complicated such as variants and using other marketing that can violate policy. But over all it brings business so I'm not to unhappy.

The-Modern-Fellow
United States
About 19 hours using the app
Google LLC replied January 30, 2020

Hi there, my name is Jonathan and I am a member of Shopify's support team!

I'm glad to hear that you've seen an improvement in site traffic since downloading the Google Shopping app! That's one of the great benefits of using Google to market your products.

It's unfortunate to hear that you've found Google's Shopping Ad policies hard to follow, it can certainly be a lot to digest. I'm going to follow up with you and se if I can provide any support in better understanding that.

I'm going to be sending my correspondence via e-mail, so look out for that! You may also find the message in you junk mail, so be sure to look our there as well.

I look forward to speaking with you!

Jonathan - Shopify Support

Edited August 15, 2020

I am a first time user so I don't have any experience to go by but it was very easy and fast to use.

Horror Comedy Style
United States
43 minutes using the app
March 11, 2020

Cette application m'aide beaucoup sur ma boutique, elle me permet de transféré mes produits très rapides sur le google shopping.

YOUprotect
France
42 minutes using the app
November 22, 2019

Very Easy To Set Up In Shopify. I have not utilized the service yet but it was hours less than setting up on my woocommerce page previously.

DungeonForward
United States
41 minutes using the app
November 1, 2018

I give it a minus 10 not even good enough for a zero!!! It's a destructive app!!! DON'T INSTALL IT! It will ruin your google merchant account and take approved products to disapproved and it will take hours to fix little errors.

Also you don't have access to fix those either... So you're stuck.

STOP NOW! AND GET RID OF THE APP! I'd like to know who created it and if there could be legal action against them for lost income by all of these amazing store owners. I would say that the developer is liable for these financial losses and should be held accountable.

Mind Body Spirit
United States
About 10 hours using the app