Reviews (9,104)

Overall rating
4.6
Counts per rating level
  • 72% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 12% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the ease of use and effective Shopify integration of these apps, noting their straightforward setup and seamless operation. They enhance online store functionality, particularly in managing product feeds and boosting sales through improved visibility on Google Shopping. The user-friendly interface caters to all skill levels, and the responsive customer service helps quickly resolve any issues, supporting business growth.

June 10, 2020

was pretty straight forward. sad that we can't use company accounts out of google zone.. But I am still waiting for approval.

ShopKaravan by KaravanPH
Philippines
About 4 hours using the app
October 6, 2018

Hi Mr. CEO, why do you publish an app and close the old one, although you can not use the new one in Europe? Are you crazy?

I like Shopify very much. But that's complete bullshit.

Thanks for nothing.

Oh Yeah! Clothing
Germany
About 4 hours using the app
February 23, 2021

For the first use this is a seamless process! Thank you to all organizations for this amazing support.

Vista-360
United States
17 minutes using the app
September 18, 2018

It broke my Google Shopping experience.

We are forced to upgrade, then it goes ahead and doesn't work.

As I use a multi-client Google Merchant Centre this app isn't supported, even though the old one was.

I'm literally at a loss as to how this could have happened. At the very least you'd think they'd include the same functionality as the old app.

Essential Wellness
United Kingdom
About 4 hours using the app
October 5, 2018

This app deleted my product feeds on Google and that took hours to complete. I wouldn't download this app.

LAVISH
United States
About 4 hours using the app
July 22, 2020

This app is not very good. It uploads all my products without letting me know what fields are required and then makes the account suspended for incorrect info. What

Wouldn't it be better to:
1. Display what is incorrect
2. Do not let incorrect info get submitted
3. Once corrected, allow for submission.
4. Avoid unnecessary account suspensions and friction..

Current state:
1. Upload, incorrect, straight ban.

QDM
United States
About 4 hours using the app
Google LLC replied August 27, 2020

Hey there,

Claire here from Shopify. Thank you for taking the time to share your review with us. Our team are consistently working to improve the app and add functionality to suit our Merchants needs so this feedback is very appreciated. I'm going to follow up with you with an email to open up the lines of communication here so I can provide your feedback to my team.

Claire l Shopify

September 1, 2020

Was super easy to install, but honestly I'm not sure that I entirely understand what I just signed up for. XD

DIY Print Shop®
United States
17 minutes using the app
December 27, 2019

I found it very easy and intuitive to get started with Google. Recommend it to everyone starting an e-commerce shop

Ecofray
Germany
16 minutes using the app
January 6, 2023

Sadly the app does not work properly, First my account got suspended and now the app is not working at all and I cant even open it.

Otive
United States
About 4 hours using the app
Google LLC replied January 11, 2023

Hi there,

Brett here from Shopify, thank you for taking the time to review the Google sales channel app. I'd like to open a dialogue between yourself and our specialized support team. I'll be following up with an email to discuss your specific case.

Brett | Shopify Support Specialist

April 8, 2020

I like this app! Thanks! Setup took only minutes. We look forward to seeing what it will do. Thanks Google.

Golf Training Aids
United States
16 minutes using the app