Grapevine Post Purchase Survey
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (167)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for gathering valuable customer insights and enhancing engagement. It integrates well with Shopify and Klaviyo, offering a user-friendly interface for creating and customizing surveys. The app is praised for its reliable performance and responsive support, particularly from team members like Stuart and Steve. Continuous updates and a focus on user satisfaction make it a valuable tool for improving marketing strategies and customer loyalty.
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Easy to install. Looks seamless and accomplishes what I wanted to do. Now we wait to see if customers submit a response.
Thanks for leaving a review, it is much appreciated. I'm sure you'll be collecting survey responses in no time!
Very useful- simple to install
Installed in about 30 seconds flat, already gaining responses & it doesn't look out of place on our order status page - cheers, guys! Looking forward to seeing reports come in over time.
Works great. Fast customer support time too. Works great. Fast customer support time too.
Works great. Fast customer support time too.
Works great. Fast customer support time too.
Thanks for the great review Kevin! Glad you're enjoying using the Grapevine app and we'll be in touch as soon as we've released those new features!
I had a little issue getting installed and Steve was fast and efficient getting me up and going with great followup.
Thnx, so appreciated.
Thank you for the great review Paul! Glad we were able to confirm that everything was set-up correctly and that your post-purchase survey is being displayed to your customers.
Grapevine has been wonderful in helping us figure out post-purchase attribution! We're super excited to see what they roll out.
Thanks for the great review Andy! Amazing to see how many survey responses you're receiving! I think you'll like some of the new features we have planned!
Using the app for the last 6 weeks and it looks like I have found a straightforward and very useful survey app. Finally, I started collecting some info about my customers. Thank you!
Thanks for the great review Henry, glad it's helping you to learn more about your customers.
This was easy to set up and I can't wait to see the responses from my customers. What a Great App!
Thanks for taking the time to leave us a review, we're glad you like the app so far and we're sure it won't be long before you start collecting survey responses.
I have been looking everywhere for a ‘how did you hear about us’ app and this one is perfect and it’s free! What I love about it, other than being very easy to set up, is that it asks the question on the thank you page after a customer places an order which is perfect!
The app is super simple, easy to use and elegant. The premium version fees is also very rational unlike many other apps on the store. Would recommend.
Thanks for the great review Shrey! Glad we were able to help tweak the styling to match your theme and thanks for your suggestions for improvements.