Grapevine Post Purchase Survey

Grapevine Post Purchase Survey

Reviews (171)

Overall rating
5
Counts per rating level
  • 94% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for collecting essential customer insights, which helps refine marketing strategies and boost customer retention. It integrates smoothly with Shopify and Klaviyo, enabling automated marketing actions based on survey responses. Merchants appreciate the ease of customizing surveys and the intuitive interface for survey creation. The app also offers responsive customer support and robust analytics features, aiding in effective customer data tracking and analysis.

May 24, 2021

Using the app for the last 6 weeks and it looks like I have found a straightforward and very useful survey app. Finally, I started collecting some info about my customers. Thank you!

FinModelsLab
Ukraine
9 months using the app
Union Works Apps replied May 24, 2021

Thanks for the great review Henry, glad it's helping you to learn more about your customers.

September 29, 2019

This was easy to set up and I can't wait to see the responses from my customers. What a Great App!

Lost Arts Web
United States
9 months using the app
Union Works Apps replied September 29, 2019

Thanks for taking the time to leave us a review, we're glad you like the app so far and we're sure it won't be long before you start collecting survey responses.

June 21, 2018

I have been looking everywhere for a ‘how did you hear about us’ app and this one is perfect and it’s free! What I love about it, other than being very easy to set up, is that it asks the question on the thank you page after a customer places an order which is perfect!

Ultraderm Australia
Australia
9 months using the app
January 4, 2021

The app is super simple, easy to use and elegant. The premium version fees is also very rational unlike many other apps on the store. Would recommend.

Mesmerize India
India
9 months using the app
Union Works Apps replied January 4, 2021

Thanks for the great review Shrey! Glad we were able to help tweak the styling to match your theme and thanks for your suggestions for improvements.

March 21, 2018

Instant install. Looking forward to see how this new data shows up! :)

Destinationgolddetectors
United States
8 months using the app
November 20, 2022

I regret that I didn't install this software at the beginning, it's really useful! Through this software, I can know more clearly which channels customers come to buy from our website

Level Stores
Italy
8 months using the app
Union Works Apps replied November 20, 2022

Hi Lin, thanks for the great review! Pleased to hear how useful you're finding the app. It was a pleasure helping you get set up.

February 16, 2019

I used this app,Great app,easy to use. No needs code,Ilike it's,I would like to give 5 tars,Thank You,
http://sphb.online

Sphb
France
8 months using the app
May 21, 2020

Super helpful and simple. It's very important to know how people are finding out about us, and a post checkout survey is definitely the best way to do that. Easy integration, easy way to view the data, and we've gotten ~50% response rate which is great. Plus developers responded to a custom request quickly. Thank you!

Farm To Flat
United States
8 months using the app
Union Works Apps replied May 22, 2020

Thank you for the great review Naseem! I'm glad you're happy with the option to limit the survey to one response per customer! Good luck!

September 18, 2019

Very easy to manage and get started. Highly recommend. I am really excited to see the turnout of how my brand is growing

SwayTee Baseball & Softball
United States
7 months using the app
Union Works Apps replied September 19, 2019

Thanks for the great review, we're sure you'll be pleased with how well Grapevine collects responses from your customers.

Edited December 18, 2018

The app works great for us at Zumer Sport. The team even took our feedback and added a new feature we requested within a couple days. www.zumersport.com

Zumer Sport
United States
7 months using the app