Grapevine Post Purchase Survey

Grapevine Post Purchase Survey

Reviews (176)

Overall rating
5
Counts per rating level
  • 94% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its deep insights into customer preferences and traffic sources, helping refine business offerings and marketing strategies. It integrates seamlessly with Shopify and Klaviyo, facilitating easy survey creation and management, and is compatible with Shopify’s latest checkout features. The intuitive survey setup on the thank you page enhances customer engagement and satisfaction. Merchants also praise the responsive customer service team for effective issue resolution and setup assistance. Continuous updates and new features, often based on merchant feedback, contribute to its positive reception.

November 19, 2018

Have just installed, simple to use, replaces a mandatory drop down box at checkout which had some bugs, so hoping asking after checkout is more user friendly. Saw this one on Shopify Facebook group, thanks for the tip! www.themakerss.co.uk Needle Felting Supplies

The Makerss
United Kingdom
Over 1 year using the app
October 25, 2018

I just downloaded this app to help me understand where my customers come from. It was easy to setup. I'll update when I put it to work for a while.

Posh Candle Co.
United States
Over 1 year using the app
Edited August 30, 2018

Easy setup. Easy to use! Tq. :)

www.onlybrown.com
-Fine leather goods & accessories for men.

Onlybrown
Singapore
About 1 year using the app
July 11, 2019

Buena aplicación, la acabo de instalar y he hecho alguna prueba y parece que va muy bien, además gratis, no se puede pedir más.

VdM Atelier
Spain
About 1 year using the app
Union Works Apps replied July 12, 2019

Gracias por la gran crítica! Me alegra que te guste la aplicación.

January 7, 2019

Excited to see how this works! So far, so good. This is a great feature! So important for a small business.

Dragonfly Apothecary
United States
About 1 year using the app
April 29, 2020

Great app + great service = Happy clients! Used this app to get important info from shoppers. I highly recommend...

Its Delish
United States
About 1 year using the app
Union Works Apps replied April 29, 2020

Thanks for the great review Yoel! Glad the app is helping you to gather useful information from your customers.

September 30, 2018

Simple a configurer et complète. Vraiment intéressante. Sera je n'en doute pas très utile dans l'optimisation de nos campagnes de communication

Bouteille Mania | La Bouteille dans tous ses états !
France
About 1 year using the app
February 15, 2021

I needed help through customer service to change the colour css code for the submit button on the 'how did you find us?' survey app. The response time was fast and Steve really helped me to feel supported and resolved the issue within just a few minutes. I really recommend using this Shopify App!!

selfidentity
United Kingdom
12 months using the app
Union Works Apps replied February 15, 2021

Thanks for the great review Nicole! It was a pleasure to help you with that small bit of styling! Keep up the great work on your store!

April 10, 2019

Haven't used it for long but great so far. Easy to use and set up and I think I will find use for this

Booty Bands PH
Philippines
12 months using the app
Union Works Apps replied April 12, 2019

Hi, thanks for your review, pleased to hear that set-up was easy and that it's working well so far! It would be great to understand what we could do to make you feel this is a 5 star app! I have emailed you to find out more, so I look forward to your feedback. Thanks again!

February 5, 2023

Nice App! Works well and I like that is was very easy to set up! Not complicated at all! I look at it daily!

Seven Weeks Coffee
United States
11 days using the app
Union Works Apps replied February 6, 2023

Hey Anton, thanks for the super review! Great to hear you found the app set up easy and to see your store is receiving good response rates daily. We're here and happy to help should you need anything else.