Reviews (217)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants find this app valuable for enhancing customer engagement via WhatsApp, driving conversions, and improving response rates. Key features like abandoned cart recovery, automations, and personalized messaging are praised for ease of use. Seamless Shopify integration and efficient segmentation tools optimize marketing strategies. The app's user-friendly interface and reliable performance are highlighted, along with responsive support ensuring smooth operations and efficient customer communication. Onboarding is smooth with personalized guidance.
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Not a great experience. We are facing major issues with failed messages with this tool. Also no check by any person to see if messages are getting delivered or not. We check and then we have to inform them. Also they just blame META for everything. They are responsible for integration and if any issues are there from Meta side, they should resolve it. So not a great experience. You are not paying for failed messages.
Really happy with QuickReply!
Their customer support is super responsive, and the onboarding process was very easy. They guided us step by step and handled everything — we just needed to give our inputs. Made things so simple for us!
Great onboarding process and moreover SUPERB after sales service. Most companies lack on aftersales service, but these guys have nailed that. Great going team!!!!
We’ve had a smooth experience with QuickReply.ai, especially when it comes to WhatsApp automation. Setting up automated replies, chat flows, and order-related messages feels intuitive and saves a lot of manual back-and-forth. It’s particularly helpful for businesses that rely heavily on WhatsApp for customer engagement and want quick, structured responses without losing the personal touch.
Their support team is responsive and genuinely helpful, which makes onboarding and troubleshooting much easier. The WhatsApp marketing tools and dashboard are clean and easy to navigate, from broadcasting campaigns to tracking conversations and performance, everything is accessible in one place.
QuickReply has been one of the best service providers we’ve worked with, especially when it comes to API support and execution. A special mention to our POC, Neha Arora she has truly been exceptional.
Neha not only looks after everything end to end but also proactively suggests new ideas to help us improve our flows. No matter how small the doubt is, she always takes the time to clarify, guide, and ensure everything runs smoothly. Any issue we’ve ever raised has been resolved quickly because of her dedication.
Really appreciate the support from the QuickReply teamhighly recommended!
QuickReply has been extremely helpful in improving our WhatsApp marketing on Shopify, and their guidance made the setup effortless. They supported us step-by-step in creating effective campaigns that truly boosted engagement. The platform’s automation and clean interface saved us a lot of time. Thank you, Neha and QuickReply, for making our marketing process smoother and more impactful.
Excellent app for WhatsApp automation! It has significantly simplified our communication workflows and saved us a lot of time. The interface is intuitive, setup is quick, and the features are powerful yet easy to use. What truly stands out is the exceptional support team—they are responsive, knowledgeable, and always ready to help. Highly recommended for businesses looking to streamline their WhatsApp operations.
QuickReply has been a game-changer for our Shopify store over the past two years! The app is user-friendly and has streamlined our customer interactions significantly. Their customer support is top-notch—special shoutout to Rochan, who always resolves our queries instantly. Highly recommend!
Managing an e-commerce store like Radheys is no small task, especially in today’s competitive market. For us, creating a great customer experience isn’t just a goal it’s at the heart of everything we do. But keeping up with every lead and interaction can be overwhelming.
That’s where Quick Reply made all the difference. Their advanced automation system and incredibly supportive team have made it so much easier for us to connect with our customers and deliver the experience they deserve. If you’re a small or medium business looking to grow, I can’t recommend them enough.
We have been using Quickreply.ai for more than a year. I must say that QR has been very efficient and has been working well for our business. The highlight is the quick response from the team whenever we needs support, be it day or night.
Kudos to the wonderful team who has helped us grow our business.