Reviews (217)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is a strong WhatsApp‑first marketing and automation tool that saves time and boosts revenue. It’s praised for abandoned cart recovery, COD‑to‑prepaid flows, segmented broadcasts, and order‑related journeys like alerts, tracking, NDR, and reviews. The interface, onboarding, and Shopify integration are described as smooth, with reliable performance at scale. Support is frequently called best‑in‑class, especially for non‑technical and growing brands.

September 26, 2026

QuickReply.ai has made WhatsApp automation and customer engagement much more seamless for our business. The platform is easy to use, reliable, and the support team is super responsive and helpful whenever we need assistance.

Uma Ayurveda
India
4 months using the app
September 24, 2026

Had a good experience with the Quick Reply team. They are very helpful and responsive throughout the setup and integration process. Overall, a supportive team that’s easy to work with, and the software is also very useful for managing WhatsApp automation.

DrMantra.net
India
6 months using the app
June 10, 2026

Excellent app for WhatsApp automation! It has significantly simplified our communication workflows and saved us a lot of time. The interface is intuitive, setup is quick, and the features are powerful yet easy to use. What truly stands out is the exceptional support team—they are responsive, knowledgeable, and always ready to help. Highly recommended for businesses looking to streamline their WhatsApp operations.

Shubh Darshan by TechXR Innovations Private Limited
India
3 months using the app
September 17, 2026

Wonderful Customer Success team and a good product. I evaluated 3 other products. Others responded to me in two days and this one picked my calls in 2 rings and offered solutions right away.

The Original Knit
India
About 2 months using the app
August 5, 2026

Extremely prompt and personalised service, with actual human assistance that is very essential in the early days. Very useful service for a business like ours which operates on a WhatsApp-commerce first model.

FirstPick
India
25 days using the app
June 29, 2026

Amazing experience overall.

Right from onboarding to campaign management, QuickReply team has been helpful. Special thanks to our account manager @Khushbu for her support!

FreshKatch
India
11 months using the app
Edited June 12, 2026

Excellent app for WhatsApp automation.

It's easy to use, simplifies the entire automation process, and the support team is incredibly helpful and responsive.

Highly recommended!

TechXR Innovations Private Limited
India
5 months using the app
Edited June 12, 2026

Great app!

It makes the WhatsApp automation process much easier and is very user-friendly. The team is also highly supportive and responsive whenever assistance is needed.

Highly recommended!

Durlabh Darshan by TechXR Innovations Private Limited
India
9 months using the app
June 5, 2026

Great onboarding process and moreover SUPERB after sales service. Most companies lack on aftersales service, but these guys have nailed that. Great going team!!!!

Kiko Riko
India
About 2 months using the app
June 22, 2026

Delighted QuickReplyAi!!!
Probelm Solver. Proactive Approach.
Keep up the good work.
The Skin Front

The Skin Front
India
About 2 months using the app