Reviews (200)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement through features like automated messaging, customizable campaigns, and seamless Shopify integration. They praise its user-friendly interface and reliable performance for various marketing activities, including customer chats and order communications. The responsive customer support and regular updates further enhance its effectiveness in optimizing WhatsApp marketing strategies.

March 8, 2025

The team has been one of the most responsive teams within shopify apps. The requirements were fulfilled within a day. It was very convenient and fast to get the broadcast up and running within couple of hours. It has been a very pleasant experience.

Nakhrewaali
India
Over 1 year using the app
March 21, 2025

I’ve had an excellent experience with this team. They are by far one of the most responsive teams. My requirements were addressed and fulfilled within a day, and the entire process of getting the broadcast up and running took just a couple of hours. The speed and convenience were outstanding. A special shoutout to Rochan, who was incredibly kind, helpful, and attentive throughout. Highly ...

Ikka Dukka Studio Private Limited.
India
11 months using the app
March 18, 2025

This is a very nice feature to add to your store, as it helps us manage our leads and customers efficiently. This feature also gives you options to run customisable campaigns and broadcasts. We have noticed a growth in engagement rate. Deepash and Debanita have helped us a lot during onboarding and during customisation requests.

Khyaal (Taisho Ventures Pvt Ltd)
India
3 months using the app
February 28, 2025

We've been using QuickReply for over a year now, and it has truly transformed our WhatsApp communication. From handling customer queries to order-related messaging, the platform is seamless and user-friendly. The support team is always responsive and ensures smooth operations. Highly recommended.

Activ Life
India
Over 1 year using the app
February 21, 2025

I had been looking at a comprehensive whatsapp platform suitable for my needs since a long time now and I must say, I am really happy and satisfied with QuickReply. It has made handling conversations from different platforms and the vast number of queries really easy, made a lot of things simpler through automation and above all, their client support is amazing. You ask them and it's done. Keep ...

PyaraBaby
India
About 1 month using the app
March 19, 2025

Nice platform. Good client service by them and specially Rochan is very helpful. Definitely will suggest others from this industry.

monri
India
11 months using the app
February 13, 2025

We have been using Quickreply for all of our WhatsApp requirements, right from customer chats to broadcast Ad campaigns and all order related communication with our cx. The platform is very user-friendly, and the QR Team is hands on with prompt resolution to all our queries. The experience so far has been super smooth.

Label Shaurya Sanadhya
India
5 months using the app
February 19, 2025

We’ve had an amazing experience with our WhatsApp messaging partner! The support team is always responsive and helpful, making sure everything runs smoothly. Highly recommended for any business looking to enhance their WhatsApp communication!

Luxmi Estates
India
9 months using the app
December 19, 2024

Managing an e-commerce store like Radheys is no small task, especially in today’s competitive market. For us, creating a great customer experience isn’t just a goal it’s at the heart of everything we do. But keeping up with every lead and interaction can be overwhelming.

That’s where Quick Reply made all the difference. Their advanced automation system and incredibly supportive team have made it ...

Radheys
India
Over 2 years using the app
March 20, 2025

Highly recommend QuickReply for businesses seeking a reliable and effective messaging solution. We have been using QuickReply for couple months, and it has significantly enhanced our WhatsApp communication. The platform provides a seamless and user-friendly experience for managing customer inquiries and order-related messaging. Additionally, the support team is highly responsive, ensuring smooth ...

HighSpark
India
About 2 months using the app