Reviews (118)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer communication and engagement through features like order alerts, review collection, and COD order confirmations. It supports functionalities such as broadcast messaging, abandoned cart management, and integrates seamlessly with Shopify. Merchants appreciate the automated messaging, bot builders, and customizable templates that meet various business needs. The app is noted for its user-friendly interface and exceptional customer support, with a responsive team that enhances user experience. Regular updates keep the app efficient and effective, leading to high merchant satisfaction.

July 23, 2024

We highly recommend QuickReply for all your WhatsApp marketing needs.

From start to finish, the process has been smooth and well-supported. The API is incredibly reliable and accurate, making it easy to send out messages efficiently.

Anytime we have a question, the support team is always quick to respond and very helpful, often providing assistance directly through WhatsApp.

Wellfa
India
2 months using the app
September 23, 2024

Had a great session with Rochan from the Quick Reply team. He assisted me smoothly with my queries and explained everything perfectly. Thank you!

asa Beauty
India
Over 1 year using the app
July 17, 2024

5 Reason why I am suggesting this,

1. Quick Reply is easy to setup with Shopify store.
2. The dashboard is user friendly and easy to understand.
3. The customer support is very good.
4. It is very useful tool for business.
5. The backed support is excellent.

Lakshmi Boutique
India
4 months using the app
August 1, 2024

Quickreply is an amazing platform.The Auto responding templates/campaigns and setting up the entire workflow was super smooth. Their customer service is very helpful and prompt in assistance. We are very happy with their services.

Numakers
India
About 1 month using the app
July 23, 2024

The app is super amazing. The support is too good. The features also really help for the growth of the brand.

RangrezaEthnic
India
Over 1 year using the app
June 20, 2024

We recently integrated the WhatsApp CRM tool into our Shopify store, and it has significantly enhanced our customer communication and service. The seamless integration, automated messaging, and robust CRM capabilities have improved our efficiency and customer satisfaction. The tool's analytics provide valuable insights, and the responsive support team ensures we maximize its potential. Overall, this tool offers excellent value for money and has positively impacted our sales and customer loyalty. Highly recommended!

Revibe Kuwait
United Arab Emirates
10 months using the app
September 24, 2024

Experience with the team and platform was really good

The Zappy Box
India
3 months using the app
July 15, 2024

I used from last few month it's very useful for my store

DAKSHIS
India
6 months using the app
June 29, 2024

This App has been fantastic. . It allows direct, real-time customer engagement, making it easy to send personalized updates and promotions.

JewelEMarket
India
Over 1 year using the app
August 3, 2024

Excellent customer service, available on required timelines, and work is delivered with utmost professionalism.

Great experience !

Rosha India
India
2 months using the app