Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
October 18, 2023

We utilize Quick Reply for WhatsApp Marketing, covering a range of uses from broadcasting messages to addressing abandoned shopping carts, among other functions. While the application itself is quite efficient, what truly stands out is the exceptional service provided by the team behind it. They are incredibly dedicated and consistently available to assist and resolve any technical issues, bugs, or general inquiries we encounter. The application is outstanding, and so is the team supporting it. We want to express our gratitude to Neha and Rahul for their invaluable assistance whenever we need it.

rigoindia
India
About 1 year using the app
October 10, 2023

This has been a really helpful app in streamlining our business and bridging the instant communication gap between us and our customers.
The support team is efficient and extremely helpful in setting up and facilitating with quick responses and action. They also help us with suggestions based on their experinece with WhatsApp which have proven to be effective.
The team promised and worked on enabling the COD to prepaid conversion automation feature with our payment gateway upon our request. Our payment gateway facilitators were especially onboarded so we could make use of this feature which is a remarkable testament to their commitment to their clients.

Farm Stories
India
4 months using the app
September 1, 2023

It has been a very useful tool for our business and the support team is pretty active. Their prompt problem solving and adaptable panel has made our business communications much more easier and efficient. We would strongly recommend the tool for every business owners who are looking for a quick and easy solutions to their daily customer interactions.

The Zen Crystals
India
6 months using the app
June 8, 2023

We're using this app for the last few months, and completely love it!

1. The automations are very good, and we've seen about 20% increase in conversion from abandoned cart, COD to Prepaid, Welcome and Thank You automations.
2. The broadcast campaigns have given us very good results too.
3. The customer service is excellent. Very responsive and addresses any requests within hours.

Sanchit, www.dirabydimple.com

DiraByDimple
India
5 months using the app
August 24, 2023

We have been struggling since some time to get the right platform for our WhatsApp broadcast and I think we found our match. The process have been smoother and simpler. The assistance from the team helped us resolve a lot of queries which helped our brand to grow better.Thank you team for helping us get the verification without any hassle.

Parama Calcutta
India
8 months using the app
August 14, 2023

Highly recommended! We have been using QuickReply for the past several months and have been thoroughly impressed. The abandoned cart checkout recovery automation is fabulous; we have witnessed a complete transformation in our results since implementing it. Furthermore, the customer care team is doing an excellent job and has been incredibly supportive in every aspect.

VESTIRIO
India
7 months using the app
August 29, 2023

The support team is incredibly accommodating, and ensuring that I grasped Quick Reply itself, but also the entire spectrum of operations on the platform. They dedicated the effort to tailor an abandoned cart strategy that perfectly suits my business. I've become a loyal Quick Reply user launching also marketing campaign from there. i recommend it for any small or medium-sized enterprise. It is also affordable and user friendly!

Revibe
United Arab Emirates
5 months using the app
October 12, 2023

Absolutely love using this app. Not is the app simple to use but the customer support service is also excellent. The team (Neha, Saloni, Rahul) is always willing to help on the query or task without any delay.
Highly recommend this app!

Miri
India
About 1 month using the app
October 9, 2023

Userfriendly, competitive pricing, professional, veryyy efficient app and team. Quickreply team has been the very prompt, cooperative and supportive since we joined then onboard. Totally recommend.

The Kaatn Trail
India
Over 1 year using the app
June 14, 2023

Had a great experience while the account was being transitioned from another provider to QR and once transitioned the experience has been great so far. Meta also raised a few violations and they handled the same as well.
The approvals have been quick for broadcast messages.
Good work.

The Junket
India
2 months using the app