Gorgias ‑ Support & Live chat

Gorgias ‑ Support & Live chat

by Gorgias

Customer support, live chat, help desk, customer service chat

Overall rating
4.8 of 5 stars
Based on 255 reviews

  • 5 of 5 stars
    93% of ratings are 5 stars
  • 4 of 5 stars
    3% of ratings are 4 stars
    (7)
  • 3 of 5 stars
    1% of ratings are 3 stars
    (3)
  • 2 of 5 stars
    0% of ratings are 2 stars
    (0)
  • 1 of 5 stars
    3% of ratings are 1 stars
    (7)

All reviews

91 - 100 of 238 reviews

Lucy Yak

Outstanding!! It took less than and hour to install and learn how to use and we were talked through it via video chat. really easy to use, does everything we want it to do and more and amazing support. I would give more stars if I could.

Equisense Store

Gorgias is an amazing support app.

It makes simple things but perfectly.

It allows us to automate most of our processes thanks to macros and integrations.

Saltrock Store

We have had Gorgias up and running for a month and it has made our customer service process a lot easier.
We have integrated our social media comments and queries which means nothing is overlooked.
Support at Gorgias have been really helpful in not only helping setting up but making sure we are using everything to its maximum potential.
Really happy we made the change.

Sladics Mb

Gorgias is great! We are about to end our trial and cannot wait to continue using them for all our media platforms. Had a hard time syncing our email and the customer support helped us along the way. The onboard call they suggested was super helpful, they told me what would be the best way to organize and keep good stats for our business needs. They scheduled a follow up call for a few months down the line to make sure we are still happy and doing good with the application. Thank you Gorgias team!

Dinkydoo Fabrics Notions

The help desk is awesome!
If you have a question they get back to you very quickly!

Vitalizehair Com

This is the best support app ever made to date!
They also have awesome real time support via a chat box to help with any issues or to just help you get going! you want be sorry!

P.S. I want to send a special thanks too Sonia over on the support team, she is amazing!

Ketologie

Great product. Looking forward to their mobile app evolution!

Pop Up Planter

Great product, helped us get more organized and scale our business.

Thelittlehomie Au

Currently using Gorgias and really happy with it's integration into our current business! Super easy to use and the customer service team have been great when we have needed them. Would reccomend to others!

Mnml 4

Made the switch from Zendesk and haven't looked back. Setup was fast and simple. The team is super responsive, and helpful. Platform is very intuitive, and straight forward. Great for shopify webstores!!

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