Overall rating Based on 255 reviews
Outstanding!! It took less than and hour to install and learn how to use and we were talked through it via video chat. really easy to use, does everything we want it to do and more and amazing support. I would give more stars if I could.
Gorgias is an amazing support app.
It makes simple things but perfectly.
It allows us to automate most of our processes thanks to macros and integrations.
We have had Gorgias up and running for a month and it has made our customer service process a lot easier.
We have integrated our social media comments and queries which means nothing is overlooked.
Support at Gorgias have been really helpful in not only helping setting up but making sure we are using everything to its maximum potential.
Really happy we made the change.
Gorgias is great! We are about to end our trial and cannot wait to continue using them for all our media platforms. Had a hard time syncing our email and the customer support helped us along the way. The onboard call they suggested was super helpful, they told me what would be the best way to organize and keep good stats for our business needs. They scheduled a follow up call for a few months down the line to make sure we are still happy and doing good with the application. Thank you Gorgias team!
Dinkydoo Fabrics Notions
The help desk is awesome!
If you have a question they get back to you very quickly!
This is the best support app ever made to date!
They also have awesome real time support via a chat box to help with any issues or to just help you get going! you want be sorry!
P.S. I want to send a special thanks too Sonia over on the support team, she is amazing!
Great product. Looking forward to their mobile app evolution!
Pop Up Planter
Great product, helped us get more organized and scale our business.
Currently using Gorgias and really happy with it's integration into our current business! Super easy to use and the customer service team have been great when we have needed them. Would reccomend to others!
Made the switch from Zendesk and haven't looked back. Setup was fast and simple. The team is super responsive, and helpful. Platform is very intuitive, and straight forward. Great for shopify webstores!!