Gorgias ‑ Support & Live chat

Gorgias ‑ Support & Live chat

by Gorgias

Customer support, live chat, help desk, customer service chat

Overall rating
4.8 of 5 stars
Based on 255 reviews

  • 5 of 5 stars
    93% of ratings are 5 stars
  • 4 of 5 stars
    3% of ratings are 4 stars
    (7)
  • 3 of 5 stars
    1% of ratings are 3 stars
    (3)
  • 2 of 5 stars
    0% of ratings are 2 stars
    (0)
  • 1 of 5 stars
    3% of ratings are 1 stars
    (7)

All reviews

191 - 200 of 238 reviews

Mrstrapz

I have only been using it a couple of days, but so far I am very happy. Got a quick respond every time I had a question. Very friendly and helpful.

Pippaandjulie

Great app! Has really helped us organize our customer service efforts. They also have a speedy response rate to any issues we may have had.

Monkeyfabrik

Very nice to have app to bring up your customer service to another level and great support, very fast and helpfull

Try The World

Excellent customer experience! So much is customizable and tailored to fit our needs. We look forward to continuing with Gorgias.

Johns Crazy Socks

We have been using Gorgias for a few weeks and like it more every day. Easy to use and it helps connect our team and our customers. We get great support from the Gorgias team and look forward to a long working relationship.

Tradeplus Test

These guys are just outstanding. They bend over backwards for customers and go above and beyond. Such a personal experience and they clearly put CX at the forefront of what they do.

In terms of the app itself, it is amazing and incredibly easy to scale. Looking forward to working closely with them

Fire Parts

We shopped around for different customer support software and even used freshdesk for awhile. Gorgias is by far the best software if using Shopify.

Synek System

Awesome customer support app that seamlessly integrates into Shopify. We switch from Groove 6 months ago and haven't regretted it!

Tykables

Really simple to use. The staff is great at answering any and all questions and open to feedback from the people who use the service. Confident that this will only get better.

Fitshoppro

We are a +Store with about 800-1000 tickets per day from FB messenger and a contact form on helpcenter. We recently made the switch from zendesk to GORGIAS . Kudos to their team. the platform they are building is tailor made for shopify store and by far the best solution available for on the market.