Reviews (286)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to tailor payment methods to specific products, carts, and customer profiles, enhancing checkout experiences and customer satisfaction. It effectively addresses Shopify's payment method limitations, offering features like price hiding and minimum order requirements. The app is noted for its user-friendly interface, easy Shopify integration, and a supportive, responsive team that efficiently resolves issues.

November 9, 2023

useful app and nice technical support

KICKS CREW
United States
5 months using the app
Nextools replied November 10, 2023

Thanks you for your review 😊

July 25, 2023

Does exactly what I need it to do and the customer support was quick and helpful when there was a problem. Would recommend.

Chachikko
India
5 months using the app
Nextools replied July 27, 2023

Thank you for the positive feedback 😊

September 28, 2023

Perfect, thanks!

Zèta
France
5 months using the app
Nextools replied September 29, 2023

Thanks you for your support 😊

Edited January 22, 2024

Grande app, funziona perfettamente ed è molto semplice da usare.
Andrea dell'assistenza clienti è fantastico, la consiglio!

American Uncle
Italy
5 months using the app
Nextools replied November 21, 2023

Grazie mille per il supporto 😊

November 3, 2023

I was able to set this up quickly. The customer support replied immediately, was patient, and helped me optimize how to set up the best rules for our needs. They also confirmed I did it all correctly. Thank you!

The Happy Dancing Company
United States
5 months using the app
Nextools replied November 5, 2023

Thanks you for your kind words, our customers are our top priority 😊

November 20, 2024

Hidepay is such a great app! It makes customizing payment options for different markets so easy, which has been a total game-changer for us. The flexibility it offers is exactly what we needed to keep things running smoothly and give our customers the best experience.

The support team is amazing—always super helpful and quick to fix any issues we’ve run into. They really go above and beyond to make sure everything works perfectly.

Overall, we couldn’t be happier with Hidepay. It’s reliable, easy to use, and the support is brilliant! Definitely recommend it!

Scrummi
United Kingdom
Nextools replied November 21, 2024

Thanks you very much for your review 😊

November 20, 2024

It just works (and not only for Shopify Plus)! I had set a wrong configuration and Fabio from the support team suggested to hop on a call. Issue fixed in 5 minutes!

Solkem
France
Nextools replied November 21, 2024

Thanks you very much for your review 😊

July 13, 2023

Great App! Provides Merchants to customise the checkout page which Shopify does not provide by default. Thanks a lot! Highly recommend. Also provide with Live Chat Support...

MyTeam.lk
Sri Lanka
5 months using the app
Nextools replied July 14, 2023

Thank you for the positive feedback 😊

July 19, 2023

A little confusing at first but with the help of ANDREA MORONE I got it to work! Thanks so much. He gave me the best support experience :)

Vogue Philippines
Philippines
4 months using the app
Nextools replied July 20, 2023

Thanks you for your kind words 😊

March 31, 2023

Great app that delivers what it promises! The service from Andrea is simply top-notch. Could not be better.

venditevendite
Germany
4 months using the app
Nextools replied March 31, 2023

Thank you for your feedback! We're glad to hear that you had a positive experience 😊