Reviews (286)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to tailor payment methods to specific products, carts, and customer profiles, enhancing checkout experiences and customer satisfaction. It effectively addresses Shopify's payment method limitations, offering features like price hiding and minimum order requirements. The app is noted for its user-friendly interface, easy Shopify integration, and a supportive, responsive team that efficiently resolves issues.

July 21, 2023

Great App - Needed support via Chat, but all problems solved easy. I like to use it and I am sure it will increase my conversion rate.

Man Cave Germany
Germany
4 months using the app
Nextools replied July 22, 2023

Thank you for the positive feedback 😊

April 4, 2023

I am so thrilled with this app and the incredible support I received! I've tried every app in the Shopify App Store that promised to provide the functionality I needed, but none of them actually worked. Then, I discovered this app, and I couldn't believe how well it worked right out of the box. But what really impressed me was the amazing support team. When I ran into a problem, they were so friendly and responsive, and they solved my issue lightning-fast. I've never experienced such top-notch customer service from a Shopify app developer before. Thank you so much for creating such a fantastic app and for providing such excellent support. You've won a customer for life!

Cavaier
Sweden
4 months using the app
Nextools replied April 4, 2023

I'm glad to hear that you're happy with the app and the support you received. It's always our goal to provide reliable functionality and top-notch customer service. Thank you for choosing our app!

July 16, 2023

Amazing app, easy setup, I had been looking for this for months!! it is cheap, customer service is awesome and reply fast.

Outlet Bad Boy
Mexico
3 months using the app
Nextools replied July 18, 2023

Thanks you for your kind words 😊

October 16, 2023

I threw a request in the chat support to change the payment method according to the company name field. I got an immediate response from the engineer and he modified it in 30 minutes. I was thinking it would take a few days (or possibly no change), but the unexpectedly quick response and chat support deserves 5 stars. Thank you very much.

中災防 安全衛生図書・用品 販売サイト
Japan
3 months using the app
Nextools replied October 17, 2023

Thanks you for your kind words, it's a pleasure help our customers 😊

October 13, 2023

Extremely useful application. Perfect service and responsiveness in terms of every problem or question that appears

darisshoes
Bulgaria
3 months using the app
Nextools replied October 14, 2023

Thanks you for your kind words, it's a pleasure help our customers 😊

July 28, 2023

Does exactly as described. Developer has very fast response time to communications. Highly recommend.

La Plume Verte
Canada
3 months using the app
Nextools replied July 30, 2023

Thank you for the positive feedback 😊

September 26, 2023

This app is great! It has helped customize checkout for schools and wholesale. I definetly recommend and customer service was very helpful. I spoke with Andrea Morone and they helped me work out exactly what I needed to show on my website.

JPD Co. by Suki Five
United States
3 months using the app
Nextools replied September 28, 2023

Thanks you for your kind words, our customers are our top priority 😊

February 23, 2024

I really suggest the app

Italian Gourmet FR
United Kingdom
12 minutes using the app
Nextools replied February 26, 2024

Thanks you for your positive feedback 😊

May 30, 2023

Works flawlessly. Easy setup and does exactly what it says it will do. We use it to hide manual payment method so trusted customers can have a credit account that we invoice later, whilst new customers have to pay at point or purchase. Perfect. Something we have needed for ages and wasn't possible until this app appeared.

A genuine game changer for our business. The HidePay team are also super fast and helpful with support.

Cake Stories Bakehouse
United Kingdom
2 months using the app
Nextools replied May 30, 2023

Thank you so much for taking the time to leave a review of HidePay! We are thrilled to hear that it is working flawlessly for your needs and that the setup was easy.
Thank you again for your review and for choosing HidePay for your business needs. If you have any further feedback or suggestions, please do not hesitate to reach out to us 😊

September 8, 2023

The app gives you a perfect freedom to create rules to adjust the logic of shopify checkout. Andrea from their support is a great person to support you in case of any issues.

I tried 2 other apps and the HidePay was the one to help me properly map payment options to shipment methods.

Keep up the good work, HidePay!

MINI BÉBÉ
Poland
2 months using the app
Nextools replied September 11, 2023

Thank you very much for the positive feedback 😊