Reviews (286)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to tailor payment methods to specific products, carts, and customer profiles, enhancing checkout experiences and customer satisfaction. It effectively addresses Shopify's payment method limitations, offering features like price hiding and minimum order requirements. The app is noted for its user-friendly interface, easy Shopify integration, and a supportive, responsive team that efficiently resolves issues.

Edited August 1, 2023

It works perfectly. Its so rewarding to find an app that provides exactly what you need for your market! 100% worth it
Customer support is also super fast and kind.

La Esquina 1936
France
About 1 month using the app
Nextools replied July 22, 2023

Thanks you for your kind words 😊

April 27, 2023

The Hidepay team represents among the highest levels of customer service, Specially Mr Andrea Morone, I have experienced. Information was accurate, responses to queries were turned around very fast. Answers were clear and where necessary detailed enough for us to make informed decisions quickly.
Thank you Mr Andrea Morone

flitit
United Arab Emirates
About 1 month using the app
Nextools replied April 27, 2023

Thank you very much for these kindly words, our customers are always the priority 😊

March 28, 2023

The greatest perk of this app is the support, amazing. This app is simple to use and does exactly what promises to do. 5 stars.

Legacy Distribution
Italy
29 days using the app
August 23, 2023

The app is very useful, i have a store at shopify and it helped me a lot. Also the support team replies very quick. They reply the same day in most cases. Recommended!

Mujawharat & Co.
Uzbekistan
29 days using the app
Nextools replied August 24, 2023

Thanks you for your kind words, our customers are our top priority 😊

October 19, 2023

FAVOLOSA

UTOPIA
Italy
22 days using the app
Nextools replied October 20, 2023

Thanks you for your kind words 😊

September 29, 2023

This app has helped me with several things. If made me more comply on consumer laws that changed here, it helped me to show different payment methods in different markets. Support is great and i can highly recommend this app. It's cheap too

Muotitassu
Finland
21 days using the app
Nextools replied September 30, 2023

Thanks you for your kind words, it's a pleasure help our customers 😊

September 14, 2023

Works great!! For questions, the support was very fast and helpful!

Paarabel
Germany
21 days using the app
Nextools replied September 15, 2023

Thanks you for your kind words, it's a pleasure help our customers 😊

November 7, 2023

The tool is convenient and helped us customize our payments that needed to be hidden during certain times of the month. Good customer support.

retail.era
Canada
20 days using the app
Nextools replied November 8, 2023

Thanks you for your review 😊

April 19, 2023

We want to only display "invoice me" as a checkout option if a specific product is in the cart. I had to contact customer service through the chat, but Andrea was so quick to jump on and let me know that I needed to capitalize the custom payment method bc the rule setting is case sensitive. Once I did, it worked immediately! Thank you so much!

Stormwater Store
United States
20 days using the app
Nextools replied April 19, 2023

Thank you for sharing your positive experience! We're glad to hear we were able to quickly assist you in resolving your issue. We appreciate your feedback and hope to continue providing great service in the future 😊

October 13, 2023

Just wanted to leave a review, I went for this app for 2 reasons 1) To be able to sort the order that my payment options were being shown to customers and 2) Hide PayPal when products that are not compliant with their terms are added to the basket. It took me a short amount of time speaking to Live Chat (Who seem to be around all the time!) to help me get the changes i need into place and tested! Works like a charm! Not only that, I was able to RENAME my current payment providers name to simply the following "Secure Credit Card'!!

There are so many customisation options available and it seems to be as simple as setup and forget! Highly recommended!

The Shisha Shop
United Kingdom
16 days using the app
Nextools replied October 15, 2023

Thanks you for your kind words, our customers are our top priority 😊